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Flexitime, Stress, Job Satisfaction

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Submitted By loujoy
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PROGRAMME TITLE: University of Wales MBA Project Management

STUDENT NAME: Louella Joy Brown

STUDENT REGISTRATION NUMBER: STU21489

Email Address: lou@tstt.net.tt

ASSESSMENT PERIOD: April 2012

MODULE: Managing the Human Resource

WORD COUNT: 3,302

The purpose of this study is to critically evaluate the role of the HRM function in delivering service quality to the Hilton Group. “The principles of HRM today are people-first, high-performance and high-commitment” RDI (2012) Module 8, Managing the Human Resources - Introduction
"Human resource management is responsible for how people are treated in organizations. It is responsible for bringing people into the organization, helping them perform their work, compensating them for their labors, and solving problems that arise" (Cherrington, 1995, p. 5).
HRM can also be considered as a strategic and comprehensive approach to managing people and the workplace culture and environment. The Effective use of HRM enables employees to contribute effectively and productively to the overall company direction and in so doing achieve competitive advantage. Every organization business strategy is driven by numerous factors. Some of these may include external market factors, organizational factors which may include core competence and also people focusing factors. HRM must be explicitly aligned to support the organizations strategy in order to achieve success.
In today’s fast grown organization, every successful company should pay utmost attention to HRM and its effective role. In paying attention to HRM, we focus on people, where people are said to be the most valuable resources. In this case we will see the effective role HRM played in attaining the needs of the developing, this changing organization, Hilton Group plc. In todays business economy organizations are becoming more

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