Ir. Dr. John D. Gilleard, MHKIE, IFMA Fellow The Sloane Partnership, Hong Kong
Former Associate Dean, FCLU and Head Dept. Building Services Engineering The Hong Kong Polytechnic University

FM Futures

Facilities Management Workshop: 6th June 2008 Facilities Management Services in Hong Kong

1

◦ IFMA: “Facility management is a profession that encompasses multiple disciplines to ensure functionality of the built environment by integrating people, place, process and technology.”
◦ European Committee for Standardization: “FM is the integration of processes within an organization to maintain and develop the agreed services which support and improve the effectiveness of its primary activities.” /CEN/TC 348 ◦ Prof. Bev Nutt: “The primary function of FM is resource management, at a strategic and operational level of support1.”
1: “Four Competing Futures for FM” (2000) by Prof. Bev Nut, Facilities, Volume 18, Number 3-4, pp 124 - 132





”Defence” mode ◦ Preserve ◦ Maintain ◦ Reduce risks ◦ Cut costs ”Attack” mode ◦ Proactive ◦ Create opportunities ◦ Add value ◦ Be flexible

Hardy Nilsson – Swedish national coach has two strategies in ice hockey:

1. ”Never lose” – excell at defense, benefit from mistakes by the ’enemy’ 2. ”Always win”- be proactive & creative



Current practice ◦ Property consolidation ◦ Downsizing ◦ Cost cutting ◦ Disinvesting ◦ Disposal
Short term advantages for investors and shareholders Balance sheet improvements Potential to damage the operation it aims to support in the long run



Future potential ◦ Long term FM operation in focus ◦ Design and construction phase only a means to an end ◦ Operational FM brief rather than a part of the design project brief ◦ Focus on the usability rather than asset value

 

PFI / PPP



All
Services contracts

PFI
Ownership + services Outsourcing combined