...The design I have proposed below is for a Food Processing Company characterized by low technology but a need to have a Quality Assurance Program. Terminology I would like to start with the Terminology because of the several different usages of the term ‘sample’ and ‘test material’. Sample is used for the part of a larger “lot”(e.g a consignment, batch, carton, container and load ) which is sent to the Laboratory for analysis. When the sample is received by the laboratory it becomes a “test material”(Codex Alimentarius, AOAC International & IUPAC) . The Laboratory is responsible for its “traceability” and for its “integrity”. Sampling & Analysis “QA is the sum of all the activities taken to ensure that the information generated by the Laboratory is correct ( Wilcox et al., 1978 )” It is important that Laboratory is involved in discussions on sampling plans and in determining the sample sizes. Confidence in the decision meets/fails to meet a specification is dependent both on (a) the effectiveness of the sampling plan in obtaining a sample which is representative of the lot (b) the quality of the analysis carried out on it. Quality Assurance Program “Without a defined Quality Assurance program all analytical result must be suspect. ( Harnly & Wolf 1984 ).” The identity and integrity of materials being handled by the Laboratory must be ensured throughout the time when they are under the control of the Laboratory, e.g. from sample receipt to data report and authorized...
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...Difference between QA and QC As we've talked in a previous post about the Definition of Quality, with these 2 terms exist the same “issue” where every single person/organization defines Quality Assurance (QA) and Quality Control (QC) in a bit different way. Also, many people including HHRR (Human Resources) and quality professionals do not know what QA and QC really means, and what the difference is between both terms. For those reasons, these concepts are often used interchangeably, and in some organizations one department performs the activities of both. The truth is that both terms have strong interdependence; QA relies mostly on the QC feedback and both work to deliver good quality products/services; but they are different processes. Next table shows the differences between them. QA vs. QC Definition from ASQ.org Assurance: The act of giving confidence, the state of being certain or the act of making certain. QA: The planned and systematic activities implemented in a quality system so that quality requirements for a product or service will be fulfilled. Other definition QA is a failure prevention system that predicts almost everything about product safety, quality standards and legality that could possibly go wrong, and then takes steps to control and prevent flawed products or services from reaching the advanced stages of the supply chain. Definition from ASQ.org Control: An evaluation to indicate needed corrective responses; the act of guiding...
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...Gardenia | Sourcing | QAF Limited being the manufacturer and distributor of Gardenia Bread.(http://www.qaf.com.sg/ourbiz/bakery.asp)The ingredients used in our bread are sourced only from certified suppliers with high standards of food safety assurance programmes, and these are subject to incoming quality inspections and tests to ensure that they conform to Gardenia‟s quality and safety specifications. | Inventory Management | Gardenia Bread are baked fresh daily so that consumers get the finest quality and freshest bread daily.Usually bread are sold till the inventory is empty, however for unsold bread, they would be sold to commercial fishponds and factory workers. Gardenia need to do so in order to maintain its reputation of ensuring its bread is fresh etc. (include citation)Research on whether Gardenia uses Inventory Management Software | Distribution | An efficient and effective distribution system is very important especially for companies dealing with food products like Gardenia.Therefore, Gardenia has to ensure that it is able to deliver the freshly baked bread quickly and efficiently every morning to some 3000 retail outlets in Singapore come rain or shine so that the bread remains fresh when it reaches the stores. Gardenia is able to do so with its efficient sales and delivery teams. (Research more on how gardenia manages its distribution network (e.g. vans))Since Gardenia bread are available in many different places and thus it is easily accessible, by increasing...
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...Critical Control Point System or HACCP is a system of food safety control based on a systematic approach to the identification and assessment of hazard associated with food operations and the definition of means for their control. As defined, because of its systematic approach it becomes increasingly essential as an effective means of ensuring food safety. In a study conducted by Bryan (1998), this systematic approach is regarded as proactive and trial and it aims to prevent problems. Further, the study showed that these can be achieved by responsive to address safety and quality control by integrating hygienic practice and start embracing HACCP principles as a primary means to achieve food safety and invest in plant sanitation and maintenance. In business according to Sheward (2006), the provision of safe food to airline passengers is a multi-billion dollar industry worldwide as recognized by the business sector worldwide in Food Safety in the business aviation environment. Moreover, in a separate study by the World Health Organization WHO (2007), HACCP has grown tremendously to become the accepted method for the safety assurance stemmed from the growing concern about food safety from consumers, health authorities, and food industry worldwide as regards to its application. Further, its importance in the prevention of food-borne diseases for over 20 years played and essential role in its developmental expansion by which the food Agricultural Organization and the World Health Organization...
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...‘Mahindra & Mahindra’ in 1948. From food to defence, Mahindra & Mahindra (M&M) keeps its businesses diverse. Sectors include Automotive, After-Market (pre-owned vehicles and spare parts), and Farm Equipment (FES). Its Automotive unit makes jeeps and SUVs, as well as commercial vehicles (with Navistar), three-wheeler utilitarian delivery and flatbed vehicles, and scooters and motorcycles. Mahindra Defence Systems (MDS) produces armoured vehicles and sea mines, while Mahindra Agribusiness exports fruits to Europe and Asia. M&M makes aircraft and related components, and is active in IT and financial services, steel processing, and infrastructure. Core Purpose: Indians are second to none in the world. The founders of our nation and of our company passionately believed this. We will prove them right by believing in ourselves and by making ourselves and by making Mahindra & Mahindra Ltd. known worldwide for the quality, durability and reliability of its products and services. QUALITY ASSUARANCE What is Quality? Quality is defined as the characteristics of a product/service that bears on its ability to satisfy the specified and implied needs. Quality may also be defined as fitness for use. So, in changing scenarios where everything is becoming customer oriented, quality also focuses on satisfaction of the end user than mere conformance to drawing and following specified procedures. Roles of Quality Assurance Function: Quality Assurance Function is a representative of an...
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...Operations Management: Introduction Ms Nok Si Leon is general Manager of a restaurant in the departures area of the new airport of the Republic of Nestorian. The restaurant will be serving a range of food such as snacks, sandwiches and soft drinks; along with 3 course meal and a variety of alcoholic drinks. The contract rules that it must operate 18 hours a day 7 days a week. Ms Nok is aware that the demand will vary and also due to the change in time zones customer may like to order a 3 course meal at anytime of the day or night. However, Ms Nok is planning to provide a restricted menu to follow the demand in the quite times. We will be discussing the supply chain management and quality management strategies in order to advise Ms Nok on how to succeed. 1) Supply Chain Management Supply chain management (SCM) is the management of a network of interconnected businesses involved in the ultimate provision of product and service packages required by end customers (Harland, 1996). Across a number of industry sectors, including the retail sector, supply chain efficiency has become a dominant corporate template.. In Ms Nok’s case, this is important as her business’ initial priority is to make profit and satisfy the clienteles. According to Hitesh Amin, integrating the supply chain into a business is more important to medium-sized businesses. Ms Nok’s restaurant concession is going to be of a medium – sized business. With the issue of having a wide range of clientele;...
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...Introduction Individuals have discovered numerous approaches to characterize what is quality. The absolute most well-known definitions for quality are recorded beneath. Every one of them are right, presently contain a key component of what quality intends to users of products and services which can be either a degree of excellence, conformance to requirements, totality of characteristics which act to satisfy a need, fitness for use, fitness for purpose, freedom from defects, or delighting customers thus this leads to the definition of quality management (Lifetime-reliability, 2015). Actually, Quality Management is a comprehensive and structured approach to organizational management that seeks to improve the quality of products and services through ongoing refinements in response to continuous feedback. Quality prerequisites may be characterized independently for a specific organization or may be in adherence to set up benchmarks, for example, the International Organization for Standardization's ISO 9000 series (SearchCIO, 2015). The procedure of quality management is incorporated by making and implementing quality planning, quality assurance, quality control, and also quality improvement (Rijn, 2004). Additionally, discussing 'quality', it actually doesn’t happen by being fortunate. In any case, it needs planning. Nevertheless, Quality Planning and Quality assurance characterize the quality objectives that an organization would like to accomplish and how to keep up the nature...
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...Case Analysis for “Does this Milkshake Taste Funny?” by Julius Datinguinoo A Case Analysis for “Does this Milkshake Taste Funny?” Assignment 3, Unit 1, Organizational Behavior Robert Kennedy College Presented by Julius Datinguinoo on 12 May 2009 I. Statement of the Problem(s) There are three major corporate problems that I can see on this situation: 1. Eastern Dairy is lacking in contemporary quality control, quality management, and quality assurance systems that would ensure compliance to quality standards like ISO 9000, HACCP & ISO 2200. 2. Eastern Dairy is lacking in modern health, safety and environment (HSE) policies, procedures, and controls that would ensure compliance to environmental standards like ISO 14001 and ISO 14004. 3. Eastern Dairy has a poor inventory management & control system. II. Analysis 1. George Stein i. George is familiar with change because he had lived in various suburbs of a major city. He understands the need for change and he is comfortable in managing the change in his environment. It is possible that his ‘change quotient’ (Clawson, 2001:10) has been developed at an early age by the constant need to adapt to a new neighborhood. As a teen, he is able to work on different types of menial jobs probably in different companies, which can confirm his adaptability. ii. George is a social person. This is supported by one of his major interest, which is hanging out at the local teenage gathering place, a drive-in restaurant. He also likes the camaraderie...
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...|TABLE OF CONTENTS | | | | | | | |Page no. | |Chapter 1 | |2 | |Chapter 2 | |3 - 8 | |2.1 | |3 | |2.2 | |3-4 | |2.3 | |4 | |2.4 | |4-5 | |2.5 | |5-6 | |2.6 | |6-7 | |2.7 | ...
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...barley Mashing and roast barley to give a substance called grist. The Copper Boiling grist is weighed and fed into a mash vessel along with hot Fermentation water and mixed thoroughly at approximately 65 degrees Maturation celsius.This process results in a porridge-like consistency, Bright Beer Tanks which is then passed through a sieve. The sugary liquid which results (called wort) is transferred to the copper kettle, while the grains which are left behind in the sieve are sold as cattle feed. Milling QUALITY IN PRODUCTION Introduction Producing a consistently high quality product is one of the key challenges facing many organisations. However that challenge becomes greater when the product is a food or drink, requiring it not only to taste and look good but also to be safe. Guinness UDV Ireland produces more than 4 million pints of its famous stout every single day. This case study looks at how Guinness UDV Ireland uses world-class manufacturing techniques and Total Quality Management...
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...The Hearty Meal to distinguish it from any other fast food meal in the industry. Trademark is a symbol, word that is legally registered to represent a company or product. A trademark should be given to The Hearty Meal as it is a new product that is modified from the Happy Meal. Besides getting a trademark, it is compulsory that the Hearty Meal must be Halal certified by JAKIM as Malaysia is a Muslim country. Halal certified food will prove that this meal is suitable for the consumption of all religion in Malaysia especially the Muslims. On top of that, the quality of The Hearty Meal is assured for it is known that the meat that is supplied to McDonald’s fast food chain is ISO9001: 2000 certified and also awarded the Veterinary Health Mark by the Department of Veterinary Services. There must be food safety management systems in place that includes Quality Assurance Program (QAP), a verified Hazard Analysis Control Point (HACCP) plan and a crisis management as well as food security programs. To ensure this, McDonald’s use only approved colouring and ingredients. Besides that, McDonald’s uses good grades eggs and chicken meat from its own poultry farm that is free from harmful chemical and all other meats from its own farm as an initiative to ensure the quality assurance. Apart from the resources of food, the production of food maintains the same such that it requires that every piece of food to be served the same quality and consistency. Thus, each size, colour, cut, texture...
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...COVER LETTER Street City, State Zip cell: 555-555-5555 Date Name Job Title Company Street City, State Zip Dear Ms. LastName, I am interested in applying for the scientific research summer internship position that was listed through the Name University Career Services Office. I have had a great deal of laboratory experience in chemistry, biology, and geology, both indoors and in the field. In the lab, I have performed chemical reactions and I am currently using microscopes to observe many specimens. In environmental field studies, I have conducted outdoor labs to assess water chemistry. Last summer, I worked as conservation assistant at Clumber National Park. I am seeking to complement this outdoor experience with a research internship in order to acquire the background necessary for a future career in scientific research. I believe that I would be an asset to your program. This internship would provide me with the ideal opportunity to assist at your organization and to expand my research skills. I will call next week to see if you agree that my qualifications seem to be a match for the position. If so, I hope to schedule an interview at a mutually convenient time. I look forward to speaking with you. Thank you for your consideration. Sincerely, Signature FirstName LastName [Date] Ms. Rhonda West Customer Service Manager Acme Inc. 123 Corporate Blvd. Sometown, CO 50802 Re: Customer Service Representative Opening (Ref. ID: CS300-Denver) Dear...
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...the quality management system currently in place in the organisation and give professional advice for enhancing their system going forward. Therefore, this report aims to look into detail at the current systems that Dawn Meats have in place and pinpoint any areas where there is opportunity for improvement or addition. Organisational Overview Dawn Meats was formed in 1980 and are one of the largest food processing companies and suppliers of beef, pork and lamb in Europe. They are also part of the Queally Group which is Ireland’s largest privately owned agri-business. Dawn Meats process over half a million cattle and one million lamb annually thus producing tonnes of meat products being delivered daily to hundreds of Europe’s leading retail outlets. Dawn Meats deem product integrity to begin on the farm and therefore already have many quality systems in place. First and foremost, Dawn Meats only accept quality assured livestock and ensure this by only working with farmers through the accredited farm assurance schemes and by independently auditing the selected farms regularly and therefore achieving their ‘Gate to Plate’ Policy though batch coding in which every piece of meat can be traced back to where it was farmed. The Dawn Meats products are manufactured under the principles of good manufacturing practice. Their quality assurance is ensured to be maintained by using the procedures agreed by EFSIS (European Food Safety Inspection Service), Bord Bia (Irish Food Board)...
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...A case Analysis for “Does this milk shake taste funny?? “ For RKC MBA, Unit # 1, Assignment # 3 Class #442 - MBA 57597 - Organisational Behaviour Analysis: There are four things / persons involved in this situation; we must go thru all these characters. 1) Paul 2) George 3) The Eastern Dairy company 4) The Union & Colleagues Paul has taken the head of operators / production for the night shift. The other operators are following for the plan and production even though he is in the same position with others. His main objective is to produce at any quality and clean up the pipes before end of the shift George looks a social person & friendly nature with other colleagues. This nature he might have been learnt from local teenage gathering place ( a drive in restaurant)). He is a loving nature person (We come to know from his romance with Cathey). His family looks old convention & tradition family. He is not high achiever, is not interested in the studies even his parents are ready to support. He took menial jobs in the past summers and not a challenging job. He took Eastern Dairy job for money that he needs for dating & for car (physiological & social needs).He likes excitement and challenge, as we can see that he has interest in Hot Cars. Eastern Dairy company looks a good pay master (with this many employees may stick to longer years by motivated with good pay scale). The company has given a free hand to the night shift operators, no manager for the night shift. The day shift...
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...At Coast to Coast Flavors, we manufacture and blend flavor concentrates and syrups for the beverage and food service industries. Coast to Coast Flavors’ customers include Fortune 500 and other large corporations which require strict quality control and manufacturing standards. We are committed to consistently providing products of the highest quality to all of our customers as well as providing a level of customer service unmatched in our industry. Our on-site research laboratory supports a state of the art quality assurance platform. The lab is fully furnished and staffed to complete gas chromatography, spectrophotometry, and microbiological testing in support of both the quality assurance program and our product expansion activities. Our quality assurance program characteristically includes production-batch testing and sample preservation and can be customized to the special needs of our customers. The company's laboratory employs full-time staff members to perform quality assurance and product development activities. Ready-2-Use Syrups create a variety of mouthwatering snowball treats for your family, friends or customers. Available in 18 mouthwatering flavors, C2C syrups are easy to use ... simply pour over shaved ice. If more variety is desired, try our IcyOrb brand of concentrates. With 52 available flavors, one for each week of the year, the possibilities are boundless for producing thought-provoking flavor and color combinations. We like to please as many customers...
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