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Freight Forwarder Skills

In: Business and Management

Submitted By toluberry
Words 276
Pages 2
Here are Freight Forwarder Knowledge, Skills or Competencies but they are not limited to the following.

• Regulation knowledge

• Negotiation skills

• Information technology

• Transportation geography

• Must be an organized person

Negotiation and Good Communication Skill: a freight forwarder must be good, fluent and know how to build good trust, confidence, and relationship with her customer. They must maintain communication, control and manage through all the stages of the shipping in negotiating handling cost, transportation as well as contract. For example a customer that is relocating and want to ship all his property, I must be able to negotiate with the customer professionally with handling cost and other charged fee. During the shipping I must establish communication and every phase of the shipping.

Regulation: there are different rules that govern movement of goods from one point to another depending on the type and class of goods being ship and the mode of transporting the goods. So a freight forwarder must know all this regulations like custom regulation, terms of trade, political situation, transportation law and legal liability. For example shipping dangerous equipment to another country, you must know if your company is licensed to carry such and also know the regulation of bringing such equipment to the orignor.

Information Technology: In today’s world, freight forwarders cannot do without computer system. They need this for making quotation, electronic data exchange (EDI), also make use of e-commerce and satellite system to track real timing goods at each stage of shipping. For example if am shipping I can track the movement of my goods should in case it was diverted and they pass another route from the expected

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