Frequent Fixer

In: Business and Management

Submitted By bballchk
Words 436
Pages 2
Case 02-3 Frequent Fixer

Frequent Fixer is a heavy equipment manufacturer. Frequent Fixer’s accounting policy for the accrual of the costs of product recalls consists of two methods. The first is the accrual of “small campaigns” that are subject to a threshold of $100,000 (total campaign costs per product). Small campaigns are estimated and recorded together with the warranty reserve at the time of sale, since all payments related to such campaigns are expected to fall within the warranty period. The second is the accrual of “major campaigns” when announcement of the recall campaign is made. A major campaign involves consideration of numerous variables (for example, the number of defect occurrences, public safety issues, public relations concerns, evaluation of potential litigation, and so forth) and requires management approval prior to being announced.
As part of a review of its accounting policies, Frequent Fixer began an internal evaluation of its product recall costs and its ability to reliably estimate and record product recall costs at the time of sale. The following summarizes the costs of announced product recall campaigns by Frequent Fixer in recent years: 1995 $ 8,000,000
1996 $ 11,500,000
1997 $ 15,500,000
1998 $ 20,000,000
1999 $ 32,000,000
2000 $ 50,000,000

From the data above, Frequent Fixer identified that the frequency and size of product recall campaigns, either voluntarily or mandated by industry regulators, have increased significantly in recent years. Frequent Fixer believes that the increased frequency and costs of product recall campaigns are the result of increases in regulatory activity, the focus on customer satisfaction, and the competitive pressure to perform outside of the contractual warranty coverage period.
As a result of the internal evaluation, Frequent Fixer is proposing to change its…...

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