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BUS\475- Integrated Business Topics

Riordan Manufacturing

Riordan is the largest industry capable of making polymer products .Their products are unique and are well designed. They are proud on their strategic planning and intelligence due to which they are able to make unique products. To satisfy their customers and fulfill their demands, the mission of the company is that the work and processes should be perfect and precise. Riordan manufacturing have well disciplined staff, proper management, excellent strategic planning and time to time communication are the qualities of Riordan can be analyzed through their way of working in new projects. To fulfill the client’s requirements they work in intensive care environment to make their product perfect. Due to remarkable reputation Riordan is spreading their industry to provide better services and products to the maximum number of clients all over the world. According to the need of the market they have now started to make medical supplies and plastic bottles. They are trying to get maximum resources to make different variety of products from the polymer. To make their reputation regarding to superior quality they have build a plant in china to supply their product globally. The motive of Riordan is that “No compromise in quality”.

Reasons for Riordan’s existence

Riordan is marketing their products worldwide. The aim of the company is that maximum number of customers should be benefited to avail good quality of polymer products. To accomplish their plan they have hired extra ordinary skilled workers. They have 550 employs which are working precisely and with unique skills, which have revenue of approximately 1 billion dollars. Employees are free to give new ideas which may be benefited for the company. Riordan produces different products in their worldwide plants. Their plants have all the latest machineries which are further updated according to the need. Different types of products are produced in their all plants like, Albany plant produces plastic containers, Hangzhou, china plant produces fans and other plastic products are produced in their plants located in Michigan and Pontiac. Beside of making these plastic products Riordan is also capable of making automotive parts such as aircraft’s spare parts which are fully tested and are reliable. They also produce different types of product for Ministry of Defense.

The leaders of this industry are capable of making polymer products which has a positive impact on clients and demand is increasing day by day. Riordan’s management has a mission outline in which they have given priority to the quality and practice with precision. The company is exerting more efforts to be at number one position among their competitors. In the mission outline the company is also focusing on long term relationship with their customers, their satisfaction will give more boost to the company. It is understood that if company realizes that it has long term relationship with their customers then it will put more efforts on maintaining quality control and avail all resources for reasonable pricing.

Good relationship with their employees is the key to success of any organization. Good relations are made on the behalf of quality of products which satisfies the customers. Satisfaction of employs is also necessary for success of any organization. The focus should be on the kind of competition within an organization, the possibility of new firms entering the market, the availability of substitute product or services, and the bargaining positions of the suppliers as well as the buyers or customers. For good relationship a number of requirements must be fulfilled first the quality of the parts must be very high, there must be dependable relationships and smooth cooperation with suppliers. Riordan is satisfying their employees by providing them maximum facilities. The company provides them timely information due to which employees make right decisions. They have briefed all their departments regarding their duties, as financial department know that what decisions should be taken to improve business globally.

As company has shifted their financial department in china, company does not need more improvement because financial department in china is working perfectly. The mission outline also states that work should be done on maintenance in such a way that profit margin should be on priority. Riordan is putting efforts on providing solutions that there will be no arguments by customers regarding their product’s quality.

Organizational Structure

The organization wants to be leaders in making plastic products. Taking this in mind Riordan has set its structure according to its advantages and setback. Due to company’s skilled employees the company is capable of making unique designs of plastic. Its plastic designs have a well reputation in international market. Its unique ideas and extreme precisions are the facts due to which Riordan wants to stay with competitive edge. Every department of Riordan plays a key role to support its structure, without any of its departmental support foreign implementation is impossible. For security and safety parameters operations and IT department should work properly. It is duty of this department to keep security on the top level and keep its security equipments update, check that all electronics machinery is placed in safe and cool environment; all information regarding safety should be provided. As a new structure was introduced in china, there were many departments which were not working according to the Riordan mission outline. This made a negative impact on the Riordan’s manufacturing in front of customers. Human resource department is responsible to check the legal team work and much of the foreign implementation. As the marketing of products is concern then the line manager is responsible for the sales team to work.

Collaboration Process

Riordan manufacturing has very sophisticated collaboration process. The functions of Riordan manufacturing is categorized into research and development and operations. The duty of research and development is to implement new ideas which benefit the organization. Operations department is responsible for good communication between staff of the Riordan manufacturing. These two departments performed a key role in success of Riordan industry. Research and development consist of skilled managers and top engineers. Riordan’s operational function requires extremely perfect and easily understandable communication between its staffs. Every staff member has his rights according to pre described designation. The motive of Riordan manufacturing is to boost its collaboration efficiency. All the staff needs to obey their seniors. According to mission of Riordan manufacturing the communication between its staffs is like all functional vice presidents report directly to chief operating officer while both of whom report directly to chief executive officer. Due to this system right information is delivered to everyone, which yields to make decisions on right time. This function is important for Riordan to achieve their target. Every one work according to his premises, like the vice president of marketing reports about the company sales to chief operating officer. The chief financial officer reports about the financial status of the company to chief operating officer. Vice president of operations reports directly to the chief operating officer regarding the operation efficiency. As the chief operating officer collects all the information from all the departments then it directly report to chief executive officer. Similarly the progress of engineers is reported by vice president of research and development to the chief executive officer. After all the information collected the chief executive officer is responsible for making decision to update company strategic planning.

Use of Lateral and vertical collaboration

Riordan manufacturing’s CEO Dr Michael Riordan is the head of command. Every one obeys the command of CEO. Every vice president and chief officer has to collaborate with the CEO. The hierarchy of management of Riordan manufacturing is very much complex. Dr Michael Riordan is responsible to command research and development and operations. There are two senior vice presidents are under the CEO’s command. First one is senior vice president of is responsible to take care of research and development. All the briefing regarding to latest research is given to the CEO. The second one is Chief Operating Officer, his duties are extensive. All the operations including marketing, finance, sales, transportation, product support, price control, quality control, legal counsel, international operations, and information is given to CEO. The hierarchy of research and development department is less complicated as compared to operation function of Riordan manufacturing. In the research and development the engineers do their work according to their premises. While operation department is responsible for all processes which is related to the products. In operation the order from CEO is delivered to chief operating officer. Then chief operating officer briefs the vice presidents under his control. Each vice president of specific function conveys this information to the directors. Each director has given different tasks. Director has sales representatives under his control. Every sales representative has to be ready for any order given by the director. As seen that the hierarchy of operation is complicated so it take time to react because of lengthy chain.

Key stakeholders and their Role

The role of stakeholder is very important in success of any organization. Any company should collaborate with stakeholders for the growth of organization. “Stakeholders are influential people who are vitally interested in the actions of business” (Pearce II & Robinson, 2009). Following processes should be involved to utilize key stake holders. First of all Company should identify a stake holder to boost its progress, and then company should analysis the stakeholders by recognizing stakeholders needs and requirements and to maintain good relations with stake holders. The last and most important thing is to have good communication with the key stakeholders. Riordan manufacturing has a lot of stakeholders and several of them are key stakeholders which play a vital role in achieving the company’s strategic goal. President and CEO, senior vice presidents, vice presidents, Chief operating officer, chief finance officer, customers and the workers of the Riordan manufacturing are the key players that are responsible for the financial progress. Financial progress needs to good understanding between the staff, like Chief operating officer will need to discuss the issues related to the finance department and also have good relations with the heads of other departments like the head of research and development department. The mission outline of Riordan manufacturing defines the strategic direction and key stake holders are need of it to accomplish its goal.

Conclusion

Riordan manufacturing is one of the largest industries of making polymer products. Their progress is due to their strong strategic planning, financial success, quality of products and good services. They are further enhancing their positive points to be at number one position. The organizational structure of the company is helping the company to improve its product quality and services. Honesty is the key of Riordan manufacturing. Their focus is on the satisfaction of customers. Communication of functional area, key stakeholders and correct implementation of plans will allow Riordan manufacturing to complete its mission outline.

References

Bateman, T.S., Snell, S.A. (2009). Management: Leading and Collaborating in a Competitive World. (8th ed.) New York: McGraw-Hill Irwin. Pearce II, J. A., & Robinson, J. R. (2009). Strategic management: Formulation, implementation, and control (11th ed.). New York: McGraw-Hill Irwin.

University of Phoenix. (2004). Riordan Manufacturing [Computer Software]. Retrieved from University of Phoenix, Simulation, BUS 475 - Integrated Business Topics website

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