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Functional Areas of a Business

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Functional Areas of Business Paper
“A manager is someone who coordinates and oversees the work of other people so that organizational goals can be achieved” (Robbins and Coulter, 2012). Henry Mintzberg (1973) defined the ten roles that a manager plays in an organization – leadership, figurehead, liaison, monitor, disseminator, spokesperson, entrepreneur, disturbance handler, negotiator, and resource allocator. He categorized them into 3 roles – interpersonal roles, informational roles, and decisional roles (Robbins and Coulter, 2012). A manager plays these roles at varying degrees depending on the situations that arise. We will now identify some of these roles in the functional areas of human resource management and marketing management.
Human resources management addresses the area of personnel development in the business. Managers use human resources management throughout the employee life cycle (University of Phoenix 2014, Week One Assignment). Human resources management is responsible for establishing policies and procedures to accomplish the strategic goals set. Human resource (HR) managers deal with but not limited to, employee hiring, training, employee development, performance management, salary and benefits, employee relationships and safety.
A monitor looks for and receives information and maintain interpersonal contacts (Quinn, 2010). The responsibility of the HR manager who plays the role of a monitor is to identify and resolve workplace issues. By identifying the issues and taking action before it gets out of hand would also help prevent legal issues that might arise. They are also responsible for ensuring that the policies and procedures set by the organization are implemented. A leader is responsible for supervising direct subordinates (Quinn, 2010). A HR manager who plays the role of a leader is responsible for effective

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