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Functional vs. Dysfunctional Conflict in a Work Group

In: Business and Management

Submitted By nateburkholder
Words 941
Pages 4
Functional Vs. Dysfunctional Conflict in a Work Group

There are several factors that are important in creating an effective and efficient work team. Some, such as diversity, knowledge, and skill are obvious. However, the most important factor in building a strong team is conflict. Most individuals have a negative view of conflict. While there are negative aspects of conflict, it can also draw team members together and create an atmosphere conducive to a creative and thorough problem solving environment. In today’s business world it is extraordinarily important for individuals to work within teams well. Each team member must be able to consider differing opinions and adapt their ideas to make the decisions that benefit the whole team. There are two main types of conflict to consider when working in teams: functional conflict and dysfunctional conflict.
Functional conflict allows for creative ideas and strong team performance. As stated before, many people have a negative view of conflict but it is the very diversity of opinions and ideas within a group that is the most important factor in good decision making. It is these differing opinions that will create alternative solutions, which best utilizes scarce resources. Multiple ideas allow for healthy debate and problem solving. Debate allows everyone with a differing view to state their case and describe why their solution is better, and allows the team to make decisions with more potential solutions. An increased number of solutions will limit the chance of certain factors not being considered in the problem solving process. The discussion and debate of issues will allow for an environment where ideas can evolve, adapt, and ultimately be more beneficial for the team. This kind of conflict leads to thorough well thought out decisions that can be satisfying to the majority of the team.
In most problem solving...

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