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Gathering Techniques

In: Computers and Technology

Submitted By corman3
Words 550
Pages 3
Kudler Foods acknowledges the importance their loyal customers bring to the overall success and longevity of their business. Kudler Foods would like to provide high value incentives to those loyal customers by integrating loyalty points and a Frequent Shopper Program for a more personal shopping experience. These incentives include things like first class tickets, rare and special foods from across the globe, and other high end gifts like jewelry and vacation packages (Dennis, 2013).
With that in mind Kudler Foods systems analyst has identified three methods for gathering the correct requirements necessary to create a system for the Frequent Shopper Program. Research will be extensive and could be timely, however Kudler Foods plans to get a wide variety of input from the users, stakeholders, and management to guarantee success.
On top of interviews and observations of users on the floor, Kudler Foods will also research inventory surplus and documents such as sets of legal forms, job descriptions to output examples like prototypes and layouts (Dennis, 2013). The first method discussed to gather all of this important information is more modern approach called prototyping. Followed up by another modern method of JAD (Joint Application Development) and will finish with more traditional measures.
Prototyping is a key method that has a repetitive design and requires user feedback to build proper versions of the prototype. The information that is gathered by interview or documentation can be converted into a manageable physical system that can be studied hands on. Building a prototype system has the advantage of being able to be applied much like the actual system already in place. This presents a great opportunity to the team to find areas for improvement while eliminating areas they are no longer required.
Once the prototype is established testing can begin and a

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