...Management Education In a churning global marketplace, understanding the fundamental connections between business, the environment, and society has become essential. The roles and responsibilities of business as a global force are becoming more urgent and complex, and concepts related to societal responsibility and sustainability are gaining recognition as essential elements in business management. Increasing complexity and interdependence require new approaches. Companies need integrative management tools that help embed environmental, social, and governance concerns into their strategic thinking and daily operations. They need support as they internalize and integrate these issues into the core of businesses, engage in dialogue with stakeholders, and report their conduct. They require talented and ethical leaders who can not only advance organizational goals and fulfill legal and fiduciary obligations to shareholders, but who are also prepared to deal with the broader impact and potential of business as a positive global force in society. Any meaningful and lasting change in the conduct of corporations toward societal responsibility and sustainability must involve the institutions that most directly act as drivers of business behavior, especially academia. Academic institutions help shape the attitudes and behavior of business leaders through business education, research, management development programs, training, and other pervasive, but less tangible, activities, such as...
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...term for container (or boxed vessel) Breadth Brake Horse Power British Marine Mutual Break load Best ReGarDS Bunkers Remaining On Board Gross tonnage Basis 1 port to 1 port Berth Terms Bureau Veritas Brackish Water Arrival Draft Currency adjusting factor (freight) Condition Assessment Programme Capacity CuBic FeeT sshinC/sshinC Center Tank Cubic FeeT Cost and FReight Chemical CHOPT CIF CIP CIRR CLC COA COACP COBLDN COGSA CONT COW C/P CPT CPD CQD COD COP CR Cr CROB CST CUFT Cy C/X D/A DAF DAP Dbl DBL SKIN DC DDP/(U) DELY DEM DES DEQ DESP DHDATSBE DHDWTSBE DK DLOSP DNV DO DOLSP DOP DOT DP DPT DSV DYNPOS E0 EC EIU ETA ETC ETD Eth CHarterer's OPTion Costs Insurance and Freight Carriage and Insurance paid to..... Commercial Interest Reference Rate Civil Liability Convention Contract Of Affreightment Contract Of Affreightment Charter Party...
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...Computerisation Strategy Proposal for the new TVU/LSHT training hotel (2009) 1. Introduction The aim of this report is to look at the possible implementation of computer and information technologies at the Thames Valley University, London School of Hotel Training (TVU/LSHT). This has become necessary because the business has experienced a severe downturn in revenue since 2009 which has resulted in them experiencing trading losses and a lack of investment in both the business and the facilities. Consequently, it has been recognised that a new strategy needs to be devised; which will include the development of new facilities, the enhancement of existing facilities and the introduction of a hotel wide computerisation system which will maximise the hotels operational efficiency. This proposal will specifically present the Consultants vision for the effective and successful introduction of information technology within the TVU training hotel; it will also take into account the increasing statutory obligations that it needs to meet. According to Wood and Brotherton (2008, p.331) Lodging businesses can no longer expect to succeed without the solid support of information technologies (IT), this is true for a variety of reasons but is partly because the current customers that the lodging establishments are looking to attract are part of the Net Generation, these people are surrounded in their daily life by IT, if these people are not provided with the technology that they...
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...CHTP REVIEW: Hotel Technology Cihan Cobanoglu, Ph.D., CHTP University of South Florida SarasotaManatee May 5, 2011 HFTP What To Expect Multiple Choice and True/False 4 Sections 250 – Choose most correct answer 75% Passing grade in each section HFTP Review Topics General Technology: Network Administration Emerging Technologies Telecom System Architecture Hotel Technology: Accounting / Payroll / HR Food and Beverage Lodging Applications Targeted Technology: Facilities Club Applications Resort / Spa Marketing / Web Applications Managing Technology: Time and Attendance Systems General Management System Strategies System Analysis and Selection HFTP Hotel Technology Section Two HFTP POLL QUESTION How many systems are there in a full service hotel? a) Less than 10 b) 11-25 c) 26-50 d) 51-75 e) 75 or more TRAVEL AGENTS GLOBAL RESERVATION SYSTEM Hotel System Map Internet/ Intranet HFTP REMOTE SALES MARKETING FORECASTING & SCHEDULING SWITCH COMPANY TIME & ATTENDANCE CORPORATE GUEST HISTORY CORPORATE RESERVATION SYSTEM CREDIT CARD AUTHORIZATION & EFT PAY PER VIEW / CHECK OUT MAID DIAL-IN YIELD MANAGEMENT SALES & CATERING SYSTEM ELECTRONIC LOCK & SECURITY SYSTEM INROOM ENERGY CONTROL MAINTENANCE ENERGY FIRE & LIFE SAFETY CORPORATE ACCOUNTING SYSTEM PMS E-MAIL, WWW, DSS, EIS PURCHASING & INVENTORY FOOD & BEVERAGE INVENTORY SYSTEM ELECTRONIC BAR DISPENSER...
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...Communication is an important facet of life. Communication skills are essential in all spheres of life. Be it an interview or dealing with the project leader or working out a solution with a team or writing a report, getting across the point effectively is what matters. The success of an endeavour hinges on the ability to communicate effectively in today's fast paced life, everyone is asked to do more with less. In such a scenario effective communication holds the key. Effectively communication centers round the usage of words, speed of delivery of words, pitch modulation and body language. Using the right tools to communicate the right messages at the right time can salvage a crises and motivate people to work towards success. Truly said, communication works but for those who work at it. In the existing globalization scenario, most of the Information Technology, I.T Enabled Services, management institutes, public and private sector, multi-national Companies, Union Public Service Commission, and State Public Service Commission are search for a right and suitable fresher for executive posts. Whatever be the recruiting criteria that I.T, ITES, industry giants had in their agenda, once this was clear a first class degree would not serve the purpose, the candidate have to satisfy the skill sets that the companies were looking for. And unanimously, the skills set that they were looking for communication skills. People in organisations usually spends 75 percent of their daily time...
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...Hundreds(of(real(personal(accounts(of Group'Discussions'&'Personal'Interviews during(MBA(admissions(to(India’s(best(B9schools Written'by Compiled'by Loads'of'MBA'Aspirants The'PaGaLGuY'MadCapz'Group PaGaLGuY.com Antholo gy Hundreds of real personal accounts of Group Discussions and Personal Interviews during MBA admissions to India’s best business schools. In this edition: The IIMs at Ahmedabad, Bangalore, Calcutta, Lucknow, Indore & Kozhikode. Written by Loads of MBA aspirants Compiled by The PaGaLGuY MadCapz Team PaGaLGuY GD-PI Anthology Copyright © 2011, PaGaLGuY.com All text and content in this document is solely owned by PaGaLGuY.com. Reproduction without permission in any form or means is illegal. Special copy prepared exclusively for mustafa rokerya Get your own Free personalized copy (with your name on it) of this book from http://www.pagalguy.com/books/ What this book is about What is a real IIM interview like? What kind of questions do they ask and what judgments do applicants have to make while answering them? Since 2003, those with real Group Discussion and Personal Interview calls from India’s top bschools have been posting entire and detailed transcripts of their admission interviews immediately after they happen, so that others slotted for later interviews can learn what GDPI is going to be like this year. This book is a collection of dozens of handpicked GDPI experiences from the country’s top bschools during the admission...
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...The Low-Fare Revolution in the Sky Introduction Southwest Airlines: Southwest Airlines was originally incorporated to serve three cities in Texas as Air Southwest on March 15, 1967, by Rollin King and Herb Kelleher. It is an American low-cost airline based in Dallas, Texas, with its largest focus city at Las Vegas' McCarran International Airport. It is the largest airline in the United States by number of passengers carried domestically per year and (as of December 31, 2007) also the largest airline in the world by number of passengers carried. As of July 12, 2008, Southwest operates approximately 3,500 flights daily. Indian Aviation: Air Deccan, the first low cost airline of India was founded by Captain G. R. Gopinath and its first flight was launched on 23 August 2003 from Bangalore to Hubli. Air Deccan is a business unit of Deccan Aviation, India’s largest private helicopter charter company, which pioneered helicopter tourism in India. Air Deccan is India’s first low cost, no frill airline, which was launched on strength of simple dream that every Indian to fly atleast once in his/her lifetime. In October 2007, Air Deccan as a planned makeover after the acquisition was renamed as Deccan with is tagline "The Choice is Simple" based on its previous famous tag line 'Simplifly'. The old logo of hands has been replaced by the Kingfisher logo and the font of Kingfisher is also being used. Strategy for Success Southwest Airline: ...
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... How Do You Correct Depreciation Deductions? . . . . . . . . . . . . . . . . . . . . Chapter 2. Electing the Section 179 Deduction . . . . . . . . . . . . . . . . . . . . . . . What Property Qualifies? . . . . . . . . . . . . . What Property Does Not Qualify? . . . . . . How Much Can You Deduct? . . . . . . . . . . How Do You Elect the Deduction? . . . . . . When Must You Recapture the Deduction? . . . . . . . . . . . . Feb 27, 2015 . . . . 3 4 6 7 . . . . . 11 . . . . . 13 . . . . . 13 . . . . . 13 . . . . . Chapter 4. Figuring Depreciation Under MACRS . . . . . . . . . . . . . . . . . . . . . . . . . . Which Depreciation System (GDS or ADS) Applies? . . . . . . . . . . . . . . . . . . . . . . . Which Property Class Applies Under GDS? What Is the Placed in Service Date? . . . . . . What...
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...abhorrent/Y abhorrer/M abhorring abhor/S abidance/MS abide/JGSR abider/M abiding/Y Abidjan/M Abie/M Abigael/M Abigail/M Abigale/M Abilene/M ability/IMES abjection/MS abjectness/SM abject/SGPDY abjuration/SM abjuratory abjurer/M abjure/ZGSRD ablate/VGNSDX ablation/M ablative/SY ablaze abler/E ables/E ablest able/U abloom ablution/MS Ab/M ABM/S abnegate/NGSDX abnegation/M Abner/M abnormality/SM abnormal/SY aboard abode/GMDS abolisher/M abolish/LZRSDG abolishment/MS abolitionism/SM abolitionist/SM abolition/SM abominable abominably abominate/XSDGN abomination/M aboriginal/YS aborigine/SM Aborigine/SM aborning abortionist/MS abortion/MS abortiveness/M abortive/PY abort/SRDVG Abo/SM! abound/GDS about/S aboveboard aboveground above/S abracadabra/S abrader/M abrade/SRDG...
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...23rd May 2013 Assignment submitted to GROUP II ASSESSMENT OF LINKAGE BETWEEN STRUCTURE & PERFORMANCE Group Members Sonal Zade Jayeeta D’Souza Bipul Sharma Rohit Kedare Rajneesh Malik Nitin Amin – Roll No. 32 – Roll No. 08 – Roll No. 02 – Roll No. 26 – Roll No. 20 – Roll No. 14 – IBM – Capita – HUL – H J Heinz – Zynga – WNS 1. Introduction 2. Case on Formation of Autonomous Work Groups at Hindustan Unilever Limited 3. Case on Adaptability, Discipline & Innovation in Structure at H J Heinz Company 4. Case on Job Architecture and Performance at WNS Global Services 5. Case on Impact of structural change and Ventura grades at Capita India 6. Case on structural linkage with performance at Zynga (Online Gaming) 7. Case on matrix structure linkage with performance at IBM 3 3 5 8 11 13 16 Page 2 of 18 Introduction We have undertaken studies in our companies to understand the correlation between structure and performance. We have made an attempt to disintegrate the level of complexity in the structures and what impact it exercises on the output or performance. We have explored the above subject keeping in mind that the important variables while dealing with organisation structure are – formalization (rules, routines), centralization (hierarchy, use of authority, verticality), control systems (span of control), coupling and structural embeddedness and specialization (role clarity). Case 1 - The Hindustan Unilever Experience By the end of year 2010, Hindustan...
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...Communication Technology (ICT) and E-Commerce has produced competitive advantage to Hospitality Industry Done by: Jane Lim Chiew Ping Submitted on: 19th November 2009 Table of Contents Page 1.0 Introduction……………………………………….. ………03 2.0 E-Commerce Applications for Hospitality Organizations…05 3. Lodging……………………………………………….........06 4.0 Food Industry………………………………………………12 5.0 Meetings and Events………………….……………………14 6. Entertainment/Recreation………………………………….15 7. Airlines………………………………. ……………………16 8. Travel Agents……………………………………………....19 9. Cruise Lines ………………………………………………..21 10. Conclusion……………………………………………….. ..24 11. References………………………………………………….25 [pic] Introduction When most people think about hospitality industry, they have visions of hotels, airlines, cruise ships, restaurants, health spas, and the like, based on their personal experiences. All aspects of the industry are involved in business processes at the operations level. Business processes consist of transactions and interactions with guests or customers, employees and even other businesses. A transaction is an activity such as checking in to a hotel or placing an order in a restaurant. Interactions include the relationships that take place during each transaction. A desk agent at the hotel takes the opportunity to create a positive first impression with a guest during the check-in process...
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...Information & Management 41 (2004) 805–825 eAirlines: strategic and tactical use of ICTs in the airline industry Dimitrios Buhalis* Centre for eTourism Research (CeTR), School of Management, University of Surrey, Guildford, England GU2 7XH, UK Received 16 June 2002; received in revised form 26 April 2003; accepted 6 August 2003 Available online 13 November 2003 Abstract Information Communication Technologies (ICTs) have revolutionised the entire business world. The airline industry in particular has fostered a dependency on technology for their operational and strategic management. Airlines were early adopters of ICTs and have a long history of technological innovation, in comparison to many other travel and tourism businesses. This paper discusses comprehensive research, including exploratory research with airline executives, using qualitative methods to examine the use of ICTs in the contemporary airline industry and to discuss recent developments in the industry. The work demonstrated that the airline industry was using the Internet to improve its distribution strategy and reduce costs; it also used Intranets and internal systems to develop tactical and strategic management. In addition, Extranets were being gradually used for communicating with partners and to support business-to-business (B2B) relationships. The effort demonstrated that ICTs will be critical for the strategic and operational management of airlines and will directly affect the future competitiveness...
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...IIBM Institute of Business Management Business Communication www.iibmindia.in SYLLABUS Business Communication S. No. Description 1 Communication in Business Organizations: Introduction; Meaning of Business Communication; Types of Information Exchanged in Business Organizations; Role of Communication in Business Organizations; Importance of Communication in Management of Business Organizations; Scope of Communication in Organizational Setting; Characteristics of Effective Business Communication; Ethical challenges and Traps in Business Communication; Role of Communication in Three Managerial Roles Defined by Henry Mintzberg 2 Nature, Scope and Process of Communication: Introduction; Defining Communication; Nature of Communication; Objectives/Purpose of Communication; Functions of Communication; Process of Communication; Elements of Communication Process; Process of Communication: Models; Thill and Bovee‘s Model of Communication Process; Working of the Process of Communication; Forms of Communication; On the Basis of Expression/Medium Used; On the Basis of Organisational Structure; On the Basis of the Number of Persons 2.13 (receivers); On the Basis of Direction/Flow of Communication 3 Channels and Networks of Communication: Introduction; Channels of Communication; Communication Flow in Organizations: Directions/Dimensions of Communication; The Concept of Ombudsperson; Patterns of Flow of Communication or Networks; Factors Influencing...
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...marks-50 and the test will be of "Test of English Language (Comprehension, short precis, letter writing & essay)" Descriptive test paper of only those candidates will be evaluated who are adequately high in percentile ranking in each of all the four objective tests and have scored overall aggregate 40% and above in case of General category and aggregate 35% and above in case SC/ST/OBC/PWD category. The qualifying marks for descriptive test will also be overall aggregate 40% for General category and overall aggregate 35% for SC/ ST/OBC/PWD. The merit list of written examination will be based on the aggregate of the marks obtained by the candidates in Objective and Descriptive tests. Phase-II : Group Discussion & Interview : Max Marks - 50. [GD - 20 Interview - 30] The aggregate marks of objective test and descriptive test will be arranged in descending order and the candidates who have qualified in both the...
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...CONVERSION FACTORS FROM ENGLISH TO SI UNITS Length: 1 ft 1 ft 1 ft 1 in. 1 in. 1 in. 1 ft2 1 ft2 1 ft2 1 in.2 1 in.2 1 in.2 1 ft3 1 ft3 1 in.3 1 in.3 1 in. 1 in.3 1 ft/min 1 ft/min 1 ft/min 1 ft/sec 1 ft/sec 1 in./min 1 in./sec 1 in./sec 3 0.3048 m 30.48 cm 304.8 mm 0.0254 m 2.54 cm 25.4 mm 929.03 10 4 m2 929.03 cm2 929.03 102 mm2 6.452 10 4 m2 6.452 cm2 645.16 mm2 28.317 10 3 m3 28.317 103 cm3 16.387 10 6 m3 16.387 cm3 0.16387 0.16387 10 mm 10 4 m3 5 3 Coefficient of consolidation: Force: 1 in.2/sec 1 in.2/sec 1 ft2/sec 1 lb 1 lb 1 lb 1 kip 1 U.S. ton 1 lb 1 lb/ft 1 lb/ft2 1 lb/ft2 1 U.S. ton/ft2 1 kip/ft2 1 lb/in.2 1 lb/ft3 1 lb/in.3 1 lb-ft 1 lb-in. 1 ft-lb 1 in.4 1 in.4 6.452 cm2/sec 20.346 103 m2/yr 929.03 cm2/sec 4.448 N 4.448 10 3 kN 0.4536 kgf 4.448 kN 8.896 kN 0.4536 10 3 metric ton 14.593 N/m 47.88 N/m2 0.04788 kN/m2 95.76 kN/m2 47.88 kN/m2 6.895 kN/m2 0.1572 kN/m3 271.43 kN/m3 1.3558 N · m 0.11298 N · m 1.3558 J 0.4162 0.4162 106 mm4 10 6 m4 Area: Stress: Volume: Unit weight: Moment: Energy: Moment of inertia: Section modulus: Hydraulic conductivity: 0.3048 m/min 30.48 cm/min 304.8 mm/min 0.3048 m/sec 304.8 mm/sec 0.0254 m/min 2.54 cm/sec 25.4 mm/sec CONVERSION FACTORS FROM SI TO ENGLISH UNITS Length: 1m 1 cm 1 mm 1m 1 cm 1 mm 1m 1 cm2 1 mm2 1 m2 1 cm2 1 mm2 1m 1 cm3 1 m3 1 cm3 1N 1 kN 1 kgf 1 kN 1 kN 1 metric ton 1 N/m 3 2 3.281 ft 3.281 10 3.281 10 39.37 in. 0.3937 in. 0.03937 in. 2 Stress: 2 3 ft ft 1 N/m2 1 kN/m2...
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