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Global Tech an It Outsourcing Powerhouse

In: Computers and Technology

Submitted By incheschin
Words 3850
Pages 16
Information Technology (IT) outsourcing is the contracting out of part or all of an organization's IT activities (Duarte & Snyder, 2006). Global Tech Corporation is an Information Technology (IT) outsourcing firm that provides help desk and customer support functions. Global Tech specializes in taking the work that other companies do not have the resources to complete on their own and helps them to get the jobs completed. Product deliverables include software consulting, website design and maintenance, e-mail servers, help desk and customer support functions. The company is headquartered in the United States, and has four branch offices in China, India, Philippines and Ireland. In order for Global Tech Corporation to function profitably all over the world the company must learn what the cultural barriers are in each country they have an office located, what leadership barriers there are and what leadership styles would work best in each country. The following will discuss how Global Tech has overcome cultural barriers, the organizational makeup, leadership styles, and production of the corporation.

When entering the corporate world in the 21st century it is important to realize that we are at an incredibly turbulent part in history. The world is experiencing natural disasters, wars, terrorism, approaching limits on natural resources. It is not an easy time to enter the global landscape and try to be a competitive company; however our corporation Global Tech has strived to continue its corporate outposts in four different countries around the world while being headquartered in the United States. Interestingly, the earliest use of the word ‘outsource’ that we have traced appears to refer to international outsourcing of services. According to the Oxford English Dictionary the earliest use was about the British auto industry...

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