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GLOBAL LIVE: 1. Describe the key decisions that Anthony Lacavera faced in the start-up of Globalive and later in the creation and divestiture of wind mobile. Looking at the decision environment in each situation, were these more programmed or non-programmed decision types?
One key decision that Lacavera had to face was how to start up in the telecommunications market. With the telecommunications industry expanding, it was a harder time for Lacavera to break into the market or at least get things going. He did not have much knowledge of the telecommunications world. In the early 2000’s his business was about to take a down turn. He then decided to go bigger and wanted to make Globalive different and more diverse. He branched out into home phones, teleconferences, and the internet business which earned his company more success. In 2007 he was faced with a tough decision. It was either he sell his company or find a major investor to branch into the wireless business. After the financing, by 2009 he was able to release WIND mobile. However due to the rules of the Canadian Radio-television and telecommunications commission (CRCT), WIND was not run and owned by Canadians, instead it was controlled by a major investor from a foreign country.
I believe that all of these were non-programmed. As mentioned earlier he was new. He did not know anything about the telecommunications until someone told him about it. By expanding his market, finding an investor for WIND and creating an online poll to see what customer would like was all just to see and test out his ideas to see if they would actually work and benefit him and his company. 2. Would you describe Lacavera as a systematic, intuitive, and/or multidimensional thinker? Provide examples from the case to support your answer.
I believe he would be a systemic thinker and multidimensional one. If we look at what

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