Free Essay

Goods and Sevices Selection

In: Business and Management

Submitted By giangbebu
Words 577
Pages 3
Company
LOGO

Bài 2: Hoạt động quản lý

www.company.com

Company
LOGO

1. Khái niệm hoạt động




www.company.com

1.1. Khái niệm hoạt động




Là phương thức tồn tại
Là quá trình tác động vào đối tượng để tạo ra sản phẩm nhằm thoả mãn nhu cầu.

1.2. Đặc điểm:






HĐ bao giờ cũng là HĐ có đối tượng
HĐ bao giờ cũng do chủ thể thực hiện
HĐ bao giờ cũng có tính mục đích
HĐ vận hành theo nguyên tắc gián tiếp

Company
LOGO

Trong hoạt động


Đồng thời diễn ra hai quá trình.
• Xuất tâm:





Chuyển hoá năng lực, phẩm chất cá nhân vào đối tượng, biến đổi đối tượng để tạo ra sản phẩm

Nhập tâm:



Xuất tâm
Chủ thể quản lý

Tiếp thu, lĩnh hội tri thức, kinh nghiệm
...thành tâm lý

Nhập tâm www.company.com Đối tượng quản lý

Company
LOGO

2.Khái niệm hoạt động quản lý




www.company.com

Khái niệm



Quản lý là sự tác động có tổ chức, có định hướng của chủ thể lên các khách thể nhằm đạt được mục tiêu định trước.

Đặc điểm







Chủ thể quản lý
Đối tượng quản lý
Khách thể quản lý
Mục tiêu quản lý
Môi tường quản lý

Company
LOGO

Các tính chất cơ bản của họat động quản lý



Là một khoa học và nghệ thuật
Khoa học: vận dụng quy luật, phương pháp khoa học… •





Nghệ thuật: thể hiện sự nhanh nhạy, quyết đoán..

Là một dạng hoạt động phức tạp và chuyên biệt.
Phức tạp: đối tượng, chủ thể, phương pháp, hoàn cảnh… •

www.company.com



Chuyên biệt: cần được đào tạo về kiến thức chuyên môn, nghiệm vụ chuyên biệt…

Company
LOGO





Hoạt động quản lý được tiến hành chủ yếu thông qua giao tiếp.
Hoạt động mang tính sáng tạo



www.company.com

Là hoạt động gián tiếp

Là hoạt động căng thẳng, tiêu hao nhiều năng lượng.






Điều khiển, tác động, ảnh hưởng người khác thực hiện nhiệm vụ…

năng lực sáng tạo giúp nhà quản lý đối phó được với tất cả các tình huống bất ngờ.
Lãnh đạo luôn phải đối mặt với những khó khăn bằng những quyết định quản lý.

Company
LOGO

2.3. Cơ



cấu hoạt động quản lý
Quan điểm hệ thống:
• Hoạt động quản lý là: •



1 chu trình các hành động => được tiến hành trật liên tục và đảm bảo để người lãnh đạo đạt được
=> mục đích đã đề ra. Gồm các hoạt động cụ thể:
– Thu thập thông tin
– Xử lý thông tin
– Thực hiện quyết định www.company.com

Thu thập thông tin

xử lý thông tin

Tổ chức thực hiện

Company
LOGO



Quan điểm mô tả cơ cấu công việc, hoạt động quản lý gồm:





Hoạt động nhận thức Hoạt động ra quyết định Hoạt động tổ chức thực hiện.

Ra quyết định

Nhận thức

Hoạt động tổ chức thực hiện

www.company.com

Company
LOGO

2.4. Các dạng họat động cơ bản của người quản lý



www.company.com

Căn cứ vào kỹ năng quản lý





Nhận thức
Giao tiếp (cấp trên, cấp dưới,đồng nghiệp )
Hoạt động chuyên môn.

Company
LOGO



cứ vào chu trình và tổ chức thực hiện quyết định quản lý






www.company.com

Ra quyết định.
Tổ chức thực hiện quyết định
Kiểm tra việc thực hiện quyết định
Tổng kết, đánh giá, thực hiện quyết định

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