...Google in China Cohort Manara Google In China Corporate Social Responsibility Professor Kenny Tang HULT International Business School Module B Submitted By: Manara Team 10 Hafswa Salim Adriéne T. Smith Ornella Anoh Aravind Sathyanandham Yogesh Ranwa Samer Abou Fakher March 9th, 2014 1 Team 10...
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...Google In China 1. What philosophical principle did Google’s managers adopt when deciding that the benefits of operations in China outweigh the costs? I think that Google’s managers adopted a Utilitarian philosophy when deciding that the benefits of operations in China outweighed the costs. I think this way because of the fact that they took the time to weigh out the pros and the cons of the situation and ultimately chose the option which was more advantageous. 2. Do you think that Google should have entered China and engaged in self-censorship, given the company’s long-standing mantra “Don’t be evil’? Is it better to engage in self-censorship than have the government censor you? I do not think that Google should have entered China and engaged in self-censorship because they had gone against the way that they had long operated. The normally focused on the concept of “Don’t be evil,” and the entering of China has shown that Google did not stand behind their mantra. I am a bit torn in regards to the second question regarding whether or not it is better to engage in self-censorship than have the government censor things. I think that self-censorship can lead to problems in that it may emphasize certain bias and may share information that should not really be shared; however, I think that censoring done by the government is also problematic because they can withhold information that we all deserve to know. 3. If all foreign search engine companies declined to invest...
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...Google in China: The Big Disconnect 4. * The stakeholders in this case are: * Chinese government * Chinese citizen’s habit * Google company in China * The concerns and rights of each set of stakeholders: For Chinese government: * The concern of Chinese government is how to let Google do business in china without harmful for this country. Chinese government has many methods to control Google’s activities. * But the control method of Chinese Government is so strict for Google to continue doing business in China. For Chinese citizen’s habit: * Based on the research in this case, we can see that the habit of Chinese citizen bring the bad things for Google. In spite of paying fee for downloading on the Internet, some web pages in China allow people to download without paying fee. So the Chinese citizen in stead of using webpage from Google, they use their own Web such as: Baidu’s chat rooms, Sina.com, Sohu.com… For Google company in China: * Google try to expand their company into China. The concerns of Google is try to expand their business as large as possible in China because China is one of the largest third party in the world. According to Kai-Fu Lee, Google wants people in the countryside of China have chances to use internet. China is the best solution for expand their company. * But the fact that, Chinese government has too many method to reduce the affect of Google in China. The Great Firewall is the...
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...Question 1 Response – Prior to the launch of Google.cn, what factors should Google have considered in reaching their decision to comply with Chinese government censorship laws? One factor Google should have considered is the financial perspective. From a financial perspective, China represented for Google a dynamic and fast-growing, though increasingly competitive, market (Wilson, Ramos and Harvey, 2007). According to Google’s 2006 projections, the Chinese internet market was expected to grow from 105 million users to 250 million users by 2010 (Schrage, 2006). Another factor Google should have considered is ethics. Google’s decision to self-censor Google.cn attracted significant ethical criticism at the time. The company’s motto is “Don’t Be Evil,” and prior to entering China, Google had successfully set itself apart from other technology giants, becoming a company trusted by millions of users to protect and store their personal information. The choice to accept self-censorship, and the discussion and debate generated by this choice, forced Google to re-examine itself as a company and forced the international community to reconsider the implications of censorship (Wilson, Ramos and Harvey, 2007). Another factor to consider was if the decision was in total agreement with Google’s mission and policies. Google senior policy counsel Andrew McLaughlin knew removing search results was inconsistent with Google’s mission, but also believed that providing no information at all was more...
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...Google in China Read Case 14.4: Google in China. Answer the questions below and submit the completed assignment to your instructor. Question 1: Discuss the three key principles that Google followed in developing Googld.cn There were three key principles used in the development of Google.cn. The act of filtering was made transparent through notifying users when search results had been removed. Furthermore, by not collecting the private information of users the company would not be obligated to release it to the government. Google did not offer e-mail or blog sites in China, which led to difficulties for other American companies. Lastly, the Chinese version of Google.com continued to be available in addition to Google.cn, so that it would only expand the information available to Chinese users and not reduce it in any way. (Boatright 449) Question 2: In your judgment and from an ethical perspective do you feel that the measures taken by Google were adequate to protect the rights of their Chinese users? Personally, I do not think the measures taken by Google were acceptable enough to protect the rights of their Chinese users. In China, there seemed to be a division between ethics and business ethics. Consequently, Google carried out censorship in China, which it did not do in the U.S. Additionally, Google was focused on the belief of getting into China to create a premium search engine site. Overall, Google was determined and confident that it would be a success within the...
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...GOOGLE IN CHINA Google China was formed in 2005 headed by Kai-Fu Lee, who was a former Microsoft executive and the founder of Microsoft Research Asia. Microsoft sued Google and Kai-Fu Lee for the move, but reached a confidential settlement. Google's Beijing based office was located at NCI Tower. A Chinese-language based interface was designed for google.com and was launched in 2006 (google.cn) in which the results were censored by the Chinese Government. Q1. What considerations are relevant to a Government's decisions concerning the internet governance? Please use context of this case study. (5 marks) The People’s Republic of China has a socialist government rather than a democracy, thereby aiming on complete filtering of the flow of information amongst their masses. Internet, being the largest and such an open platform for the whole world to share and express their views can have a significant impact on the thinking of the people. Therefore China being aware of the consequences of free information to its public has censored the internet content mostly in their favor. Relevant considerations for the Government regarding internet Governance: Censorship on Chinese historical events where they have blocked certain key words so that the public don’t get access to certain search results that might start a rebellion movement. Some of the key words include ‘Tibet’, ‘Dalai Lama’, Chinese forces activities in Tibet etc. Every nation has a specific culture, but Internet is a...
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...Google’s managers adopt when deciding that the benefits of operating in China outweighed the costs? When it comes to the benefits outweighing the cost in China from a layman perspective, one could easily say that there is no philosophical principle was adopted, but rather, common sense led them to China. Even though China may have censorship everywhere, the Chinese don't have as many regulations as they do in America or other developed nations. Workers in China earn way less and work longer hours. Google is able to buy property for less in China, too. If anything, Google actually gained money by establishing a branch in China. On the contrary, one could also say that Google’s managers adopt utilitarian approach, because according to utilitarian philosophy, “it focuses attention on the need to weigh carefully all of the social benefits and costs of a business action and to pursue only those actions where the benefits outweigh the costs” (Hill, 2009, p. 144). For Google, they have their own legitimate and logical reasons why they should keep Google’s with the censorship by Chinese government. Without a doubt, China is a huge promising and potential Internet market in the world, where Google can make a great number of profits. Also, Google top managers explain that it’s better to give Chinese users limited information than to give nothing. What’s more, Google managers argue that Google is the only searching engine in China telling users that their searching has been censored because of...
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...created a large number of expeditious questions. When Google’s stock fell, many protestors went the google headquarters in California and they assembled in front google office there. About 50,000 letter were sent to the CEO of the company. I those some of the, trying to rebuild the fallen stock of the company and regain the reputation. On the other hand, while maintain business with china they had cope with the government’s censorship relegation. 2. Prior to the launch of Google.cn, what factors should Google have considered in reaching their decision to comply with Chinese government censorship laws? Prior to the launch of Google.cn, google should have analyzed the ethical and legal effects of this. However, they only considered the business opportunities in china without analyzing the analyzing the ethical and legal effects. They should have considered their social responsibilities. They are in business to make profit but it should not be in the expense of others. They should have acted ethically and analyzed their mission more before going china. 3. Assess Dr. Schmidt’s statement “We actually did an evil scale and decided that not to serve at all was worse evil.” Was Google being evil? From my perspective, I believe google was being evil and Dr. Schmidt statement is true. The company’s mission is to make information universally accessible. However, by doing this Google actually betrayed their own mission and betrayed the goals of the company. They should not allow...
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...Case A: 1.) Why did Google issue the statement of Jan’12? Google has issued the statement because they were unwilling to except the fact that they have to censor the content provided by them in China. The Chinese government actually wants them to control the information instead of monitoring politically objectionable information, which violates the mission and principal of the company – To organize the world’s information and make it universally accessible and useful and do no evil. 2.) Can Google take the comfort from the reactions of stakeholders so far? In my opinion, it depends on the types of stakeholders. For competitors, such as Baidu, there is no doubt that Google exiting from China is great news by getting rid of such a strong competitor. And also I don’t think the shareholders of the company were happy to see that, as the stock price of Google falling as low as $573.09 on January 13 comparing to $714.87 in December 2007 which is Google failed business in the Chinese market is an irreversible facet. But Google’s management must give investors an explanation. This is the basic ethics of corporate management in the West. More important, Google tried to give users around the world this information. 3.) Do you except Google to exit China? Yes, I strongly expect Google to exit China because first of all it is very risky to handle a Capitalistic Chinese’s government and it is also not healthy for them to strive that hard keeping in mind of the investors and...
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...Google 'may pull out of China after Gmail cyber attack' Peter Barron from Google: ''We should no longer agree to censor our results in China'' Internet giant Google has said it may end its operations in China following a "sophisticated and targeted" cyber attack originating from the country. It did not accuse Beijing directly, but said it was no longer willing to censor its Chinese search engine - google.cn. This could result in closing the site, and its Chinese offices, Google said. Chinese rival Baidu called the move "hypocritical" and financially driven. In US trade on Wednesday Baidu's shares were up 13%, and Google's down 0.57%. Google said the e-mail accounts of Chinese human rights activists were the primary target of the attack, which occurred in December. The search engine has now said it will hold talks with the government in the coming weeks to look at operating an unfiltered search engine within the law in the country, though no changes to filtering had yet been made. Google launched google.cn in 2006, agreeing to some censorship of the search results, as required by the Chinese government. It currently holds around a third of the Chinese search market, far behind Baidu with more than 60%. Email targeted In a blog post announcing its decision, Google's chief legal officer David Drummond said: "A primary goal of the attackers was accessing the Gmail accounts of Chinese human rights activists." Some Google shareholders...
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...Google in China Google 'may pull out of China after Gmail cyber attack' Peter Barron from Google: ''We should no longer agree to censor our results in China'' Internet giant Google has said it may end its operations in China following a "sophisticated and targeted" cyber attack originating from the country. It did not accuse Beijing directly, but said it was no longer willing to censor its Chinese search engine - google.cn. This could result in closing the site, and its Chinese offices, Google said. Chinese rival Baidu called the move "hypocritical" and financially driven. In US trade on Wednesday Baidu's shares were up 13%, and Google's down 0.57%. Google said the e-mail accounts of Chinese human rights activists were the primary target of the attack, which occurred in December. The search engine has now said it will hold talks with the government in the coming weeks to look at operating an unfiltered search engine within the law in the country, though no changes to filtering had yet been made. Google launched google.cn in 2006, agreeing to some censorship of the search results, as required by the Chinese government. It currently holds around a third of the Chinese search market, far behind Baidu with more than 60%. Email targeted In a blog post announcing its decision, Google's chief legal officer David Drummond said: "A primary goal of the attackers was accessing the Gmail accounts of Chinese human rights activists." Some Google...
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...BUSI - 3004 – 1 Application Week 5 4/03/2013 Head Hunting for Google Google did act in an ethical manner when the company went after the talent of other firms. Going after employees who are already trained and understand the business is key in gaining an advantage over competitors. “Poaching” top talent can backfire if the potential employee being sought after has a contract for a certain length of time or a non-compete clause. This clause makes it difficult for a potential candidate to work for a company that deals in a like form of business. Even though in many places such clauses may not hold up in court it is enough to persuade a person to not take the risk. Existing employees in a relative or like business can be very important in growing a new business. The sought after employee would bring in already “established relationships with customers, suppliers, and channel members” that would help a growing company gain over their competition (Hisrich, Peters, & Shepherd, 2013, pg.424). This is why Google went after top talent like Microsoft’s Dr. Kai-Fu Lee and highly regarded scientist who wanted to leave Microsoft to become president if Google China (Hartley, 2011, pg.107) Going into a competitors turf like Google did with Microsoft shows them that you will not back down from a challenge and that you are willing to take risks to grow the business. The down fall of going after the talent of other companies is that it might interfere with the morale of the...
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...5Some of Google¶s success in China will be determined by the actions and strategies of itsmain competitor Baidu. Up until now, Baidu has exploited its knowledge of Chinesecustoms and outmaneuvered Google in the search engine market. Recently however,Baidu has made several missteps that could cost it market share and investors haveresponded. Over the past year, Baidu¶s stock has been down over 33 percent versusGoogle¶s 18 percent. Search Accuracy The single greatest source of controversy surrounding Baidu has been its practice of giving preference to paid advertisements over organic search result. This practice came tohaunt Baidu when China¶s state run CCTV network reported in November that some patients sought care from unlicensed pharmaceutical companies because they appearedhigher on Baidu¶s search results. Baidu¶s stock took a 25 percent hit in one day xiv and thecompany cut its fourth quarter revenue forecast by 15 percent. Baidu quickly removed theunlicensed companies from its results and on March 29 th , 2009, it announced it woulddrop paid search rankings completely xv .Baidu¶s search problems do not stop there. Some former Baidu clients claim the searchengine dropped their web sites after they stopped buying search ads from Baidu xvi . Baiduhas denied these accusations, but a group of more than 50 companies are planning tolaunch a lawsuit against Baidu for anti-trust, fraud, and infringement violations xvii . Baiduis also allegedly complicit in another Chinese...
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...STRATEGY IN ACTION Google On july 19, 2005, Google announced the opening of a product research and development center in China, to be led by renowned computer scientist and industry pioneer Dr. Kai-Fu Lee. Dr. Lee served as de company´s first president and hoped to exploit China´s thriving economy, excellent universities and multitude of talent to help Google develop new products and expand its international business operations. One of the company´s goals was to revitalize the Google website and offer a search engine catered specifically to the Chinese population. The launch of the new web site and sear engine, Google.cn, enable the company to create a greater presence in the growing Chinese market and offered a customized region-specific tool with features (such as Chinese-language character inputs) that made the chinese user experience much simpler. It also sparked the greatest controversy in the company´s history. In order to gain the Chinese government´s approval and acceptance, it agreed to self-censor and purge any search result of which the government disapproved. Otherwise, the new website risked being blocked in the same way the previous Google. Com was blocked by the Chinese authorities. Google conceded. Type in “Falung gong” or “Tianannmen Square” on Google. Com and thousands of search results will appear; however, when typed into Google.cn all the links will have disappeared. Google will have censored them completely. Google´s decision did not go...
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...affect the global businesses. Nowadays, internet censorship is widely accepted standard regulation that controls any information available on the internet and by using filtering tools to prevent people from accessing materials that are considered to be inappropriate. While government support the use of internet censorship as a protection of public security and defines the ‘inappropriate material’ to determine what people can view on the internet, others argue that it is simply a tool to take away people from their own right to express freedom of speech and make people blindly accept what they can access on the internet. The paper also addresses the growing problem of cross-national conflict by giving the practice of multinational company Google and addressing the issues of the value system between Chinese and US government. The paper concludes that as the rapid growth of internet technology and international businesses, it has become more difficult to achieve both control of information and the benefits of technology, and there is a need for balance between these two factors. Table of Contents Abstract I Table of Contents II 1. Introduction １ 2. The nature of internet development and censorship ２ 2.1The history and nature of internet development ２ 2.2 Methods of internet control ２ 2.2.1 Internet filtering technology ３ 2.2.2 Internet regulation ３ 3. Different views on internet censorship ４ 3.1 Public security vs. Political view ４ 3.2 Cultural and religious view ５ ...
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