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Grievances and Arbitration

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Interview on Grievances and Arbitration at Comcast

Yolanda Baskett

Columbia Southern University

Yolanda Baskett

Professor David Moody

BHR 4350 Collective Bargaining

November 23, 2012

WAGE ISUES AND ECONOMIC SUPPLEMENTS

Shekera Stevens is a human resource manager at Comcast Cable Company who has been employed with the company for five years. She agreed to participate in a personal interview to assist me with my Collective Bargaining research paper. When an employee has a misconduct issue at Comcast, first the employee will receive coachings which involves a one on one with the team supervisor to discuss the misconduct issue and how it could have been avoided. On the second misconduct offense the employee will receive a verbal warning. The third offense they will receive a written warning . The fourth offense they will receive a final warning and the last offense the employee will be terminated. Conflicts between employee and management will be handled by the next line supervisor in line. If any employee feels that they are not being treated fair or was fired for no reason, Comcast provides a hotline that they can contact for any feelings of unfairness or neglect. Comcast has a zero tolerance for drugs. They are a drug free establishment and if an employee is found with drugs in their system they will immediately be terminated. Drug test are also given prior to the employee receiving a job offer. If there are disagreements about wages the immediate supervisor is the first step the employee should contact to get the issue resolved. If any member of management is disrespectful to an employee the employee can request to speak with the center’s director. All new employees are placed on a 60 day probationary period. This is set for all new hires. During this 60 day period a new hire cannot miss more than three days

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