HARDWARE AND SOFTWARE PAPER

Hardware and Software Paper
Nathen Hill
University of Phoenix

Introduction

Here at D & G Inc. we are a shipping and receiving company. We sell just about everything, we are a middle man company for several online stores. When you purchase a products online like a DVD the company you purchase through invoices D & G Inc. and we ship the product via UPS to you.

At D & G Inc. the Hardware we use a basic Dell Computers running Windows XP. We have about thirty computers in the warehouse and offices. We use Telzall scanning devices to scan and keep track of all merchandise in the warehouse. Without the proper hardware and software tools, the job of keeping track of tens of thousands of products would be a much more time consuming, and need many more employees to accomplish correctly . Hardware and Software The software we use here at D & G Inc. is the most important part of smooth operations.
The software we use was created for us at D & G Inc. The system is called SMART it connects all of our databases together. The SMART system makes easy access to any database through, one of the dell computers or through the handheld Telzall scanners. The SMART system runs the time clocks to keep track of all employee hours. First you scan in your ID badge in to the time clock provided on the wall next to all exits. Once you are scanned in to the SMART system you are allowed to log in to the database and access information you need to preform your job duties. The sales department uses the Dell computers to access the internet to receive emails from the online stores of what products have been ordered then interred into the customer database and the invoice sales database . That is where we keep track of all online store invoices and customer information like name ,address, phone numbers so we can send them sales flyers of upcoming online sales. The Human Resource Department uses the employee databases to track employee hours. Their maine concern is that employees keep to their schedules that employees are not showing up late and working over their scheduled times. In the warehouse we use the hand scanners to log in UPC numbers of all shipping and receiving merchandise. First the receiving trucks pull up to the unload docks all merchandise is removed from the truck and placed onto pallets. Then the merchandise on the pallets is gone through and each box is opened and each product is scanned into the stocked merchandise database with the Telzall hand scanner and placed into appropriate shelving bin . When an invoice comes in from a online store it is received by the sales department and typed into the customer database. After it is in the customer database it sends an alert through the SMART system that a product needs to be ready to ship. The warehouse manager receives the alert and moves it into sold product database. Once in the sold product database the shipping department uses the Telzall scanner to locate the product on the shelving bins. Then the product is pulled and scanned from the stocked merchandise database to the sold database. Then the product is bubble wrapped and boxed then placed on a pallet ready for shipping where in will be load on to the UPS Truck and sent to the customer. When truck arrives to pick up merchandise the product is scanned one more time into the shipped merchandise database. then we can keep track of when a product is placed on the truck incase there is a problem with when the product arrives to the customer.

Conclusion Without proper database software and hardware the project of keeping track of when and where the merchandise is at all times would be a much more time consuming job. So with the software and hardware we use on a daily basis saves money in every aspect of the business. Without it employee cost would be doubled or tripled to keep track of merchandise. The cost of shipping is down thanks to the internet and e-mail to send invoices. All warehouses need proper hardware and software to run efficiently.