Mission Statement
Taking Care of Our Employees and Customers: The key to success is taking care of our employees and customers. Encouraging fellow associates and providing outstanding customer support. By doing this we will continue to lead our team for future growth.
Excellent Customer Service: Providing quality products and customer service are our top priority. We continue to go the extra mile for customer satisfaction.
Respect: For us to remain successful we must give and receive respect that is free of harassment and discrimination, so we are all proud to say we are a part of Bob's Hardware team.

Goals of the Project:
Bob’s Hardware Store uses regular cash registers to ring up their transactions, but would like to move up to using POS so they can also accept credit and debit cards, which will increase their customers. The IT team needs to develop a program so that the store can use POS. This will help make the accounting process easier. Another objective to the POS is to reduce the amount of time it takes to process customer purchases, such as the ability to use credit cards and other forms of payment, keeping track of sales, and generating supply orders. The POS can be linked in to employees bank accounts, which will help with payroll. The POS will be also run through their computer system which will help Bob and his wife to keep better track of cash flow and profit margins. The above objectives will help to reduce the amount of time needed for the many daunting accounting functions, reduce errors occurring during transactions, and increase customer satisfaction.
The methodology I am suggesting is Agile, which will allow any new ideas or plans to be introduced, and testing will be easier. This is going to make meeting the goals and mission plans run smoothly, and make it easier for the employee’s and owners to be prepared for the new