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Harley Davidson Motor Company

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Empresa seleção estudo de caso do software: Harley Davidson Motor Company Nome: Tutor: Curso: Data: Esboço de papel
1. Breve histórico da empresa
2. Enunciado do problema
3. Descrição do cenário
4. Considerações sobre o processo feito
A. Aspectos técnicos
B. Atores envolvidos
5. Processo de seleção de software
6. Considerações em conclusões de seleção de software
7. Conclusão Harley Davidson Motor Company: Estudo de Caso seleção de software empresarial Tendo sido fundada em 1903, Harley Davidson Motor Company cresceu e se tornou uma das principais fabricantes de motocicletas no mundo. A empresa produz até 28 mil motocicletas por ano, que são vendidos por revendedores em mais de 67 países ao redor do mundo. A empresa tem um plano ambicioso para aumentar sua capacidade de produção significativamente. Como resultado do crescimento da empresa e presença global alargada, há a administração percebeu que o futuro exige um sistema de gestão integrado, que não só irá melhorar os processos da empresa, mas também se encaixam no seu orçamento e aumentar o seu crescimento retornos. Este forro do início do processo para identificar o sistema de gestão de informação mais adequado para Harley Davidson Motor Company. O processo foi, em grande parte dependente de trabalho em equipe, que desempenhou um papel fundamental na estruturação da função IS. A organização, ao invés de ter um Chief Information Officer, constituiu uma equipe de três diretores para oferecer liderança em integração de sistemas de informação. Os três foram citados a desempenhar um papel de consultoria interna para a equipe envolvida na identificação do software adequado para atender às necessidades da organização. Além disso, eles fornecem orientação sobre a forma como a tecnologia vai se encaixar esforço da organização para criar valor de negócios. O grupo foi, porém, o poder de ser capaz de tomar decisões de investimento tecnológico para o benefício da organização. O grupo foi considerado como tendo uma maior exposição às necessidades do negócio, considerando o seu dia-a-dia interacção com ele. Considerando o aspecto técnico envolvido na integração do software em operações comerciais, comprando equipe está estruturada para trabalhar em estreita colaboração com o departamento de engenharia (Thomas, William, Berry, e Clay 56). O caso enfatiza a importância da construção de grupos de operações de compra com tudo incluído, que foi localizado ao lado de seus colegas de produção nas fábricas e instalações. Além disso, o planejamento eo grupo controle foi situado na sede da Corporação, com a liderança sendo derivado dos vários gerentes de compras dos inúmeros sites de Harley-Davidson. Representantes de vários departamentos, incluindo: Manutenção, Reparo e Operações (MRO), Equipamento Original (OE), peças e acessórios (P & A), assim como General Merchandising (GM) atividades de compras também foram incluídos. O cenário destaca a importância de contar com todas as partes interessadas a bordo para garantir que o processo é all-inclusive e atende às necessidades de todos os trimestres de operações da organização. Além de identificação da equipe e inclusão de partes interessadas no processo, o caso define todo o processo necessário na seleção do software empresarial adequado (Escalle e Austin 78). O processo é descrito pelo fluxograma abaixo: Figura 1: Processo envolvido na seleção de software empresarial a Harley Davidson Motor Company O processo começou com a fase que está sendo definida para um brainstorming de idéias que expor a organização a um maior avanço tecnológico e, geralmente, definiu a importância da liderança em qualquer processo de mudança. A liderança surge como um passo crucial no salto de iniciar o processo (Thomas, William, Berry, e Clay 56). O processo envolvido na identificação do fornecedor de software certo link de informações envolveu as seguintes fases:
1. Formação da equipe de projeto
2. Mapear os processos existentes
3. Projetando o processo desejável
4. Identificar as pessoas, os processos ea tecnologia envolvida
5. Processo de seleção do fornecedor de software o Explicando os requisitos para potenciais fornecedores o Recebimento de propostas e apresentações o Estreitar os licitantes o Chegando-se com os três últimos o Avaliando cada um dos últimos três anos
6. Tomar a decisão final A partir do estudo de caso, os processos acima são identificados como aqueles que levaram o grupo a chegar até uma decisão final sobre o fornecedor mais adequado para fornecer o software para a organização. Os fatores orientadores fundamentais na selecção do prestador final foi baseada em três fatores-chave. Estes são: a capacidade de acelerar o tempo de comercialização, a capacidade de reduzir custos e capacidade de melhorar a qualidade do produto. Os principais fatores considerados para justificar a necessidade do software O caso também enfatizou a importância de vir com fatores com fatores que justificam a necessidade de trazer a bordo do software. Estes foram definidos no que diz respeito às pessoas envolvidas, os processos envolvidos e da tecnologia. No que diz respeito às pessoas, é importante destacar como a implementação do software irá melhorar o trabalho das pessoas de uma forma mais eficiente. Por outro lado, em relação aos processos, é importante para ilustrar como o software irá melhorar o processo. Isto é feito por responder se o processo irá reduzir o tempo, para reduzir os custos e complexidade, entre outros. Finalmente, no que diz respeito à tecnologia, esta ilustrou como o software irá melhorar a tecnologia. Geralmente, o estudo de caso define os elementos que constituem a identificação do problema ea diferença que o software precisa preencher, as pessoas envolvidas nos processos eo processo geral envolvido na seleção do software. Ele oferece todas as informações que um planejador pode exigir, a fim de desenvolver um cronograma do projeto. Com base nos processos de abastecimento existentes, a equipe foi capaz de chegar a uma proposta de software que preencher todas as lacunas. Isso formou a base para a avaliação e determinação do fornecedor de software apropriado que irá satisfazer as necessidades da organização, de acordo com o seu objectivo estratégico.

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