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Harrods Hrm

In: Business and Management

Submitted By katypipii
Words 3294
Pages 14
PHRM
KÁTIA VASCONCELOS

TABLE OF CONTENTS
INTRODUCTION

RECRUITMENT FUNNEL PHASE 1 -­ CV REVIEW PHASE 2 – PHONE INTERVIEW PHASE 3 -­ FACE TO FACE INTERVIEW PHASE 4 -­ COMPLETE ONLINE QUESTIONS PHASE 5 -­ PREPARE TASKS PHASE 6 -­ LINE MANAGER INTERVIEW PHASE 7 – MEDICAL EXAMS PHASE 8 – JOB OFFER COSTS AND TIME INVOLVED PHASE 1 – CV REVIEW PHASE 2 – PHONE INTERVIEW PHASE 3 – FACE TO FACE INTERVIEW PHASE 4 – COMPLETE ONLINE TEST PHASE 5 – PREPARE TASK PHASE 6 – LINE MANAGER INTERVIEW PHASE 7 – MEDICAL EXAMS PHASE 8 – OFFER TIME LINE FINAL CONCLUSIONS – OUTSOURCING? 3 5 5 5 6 7 7 8 9 9 11 11 12 12 13 13 14 14 14 17 ERROR! BOOKMARK NOT DEFINED.

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INTRODUCTION The following assignment has the main objective to design a recruitment process for Harrods, a British institution operating for 162 years. With a unique reputation Harrods is associated with Britain, Luxury, Sensation and Service. In order to keep the standards of the organization high as they were built in the operating years, the company must recruit employees whose skills, personality and commitment are align with the values of Harrods. In order to keep the effectiveness and performance offered to the customers daily in one of the best-known organizations in the whole United Kingdom, recruitment and selection of employees is one of the most important processes...

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