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Hc491 Final

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HIPAA: HIPAA is the acronym for Health Insurance Portability and Accountability Act that was passed in the ‘90s by congress that protects health coverage for workers and their family members when they change jobs. It also provides privacy to children ages 12-18 in that a provider must have written consent before disclosing any health information to anyone, including their parents.

JCAHO: the Joint Commission on Accreditation of Healthcare Organizations is now known as The Joint Commission (TJC) and is a nonprofit organization that accredits health care organizations across the US. They review standards of care through surveyor visits and performance measures. Their mission is centered around providing safe, quality care. Organizations are surveyed every 3 years and are scored on compliance and non-compliance. Hospitals are required to meet TJC standards to receive reimbursements from Medicare and Medicaid and all information collected is visible to the public.

Total Quality Management: TQM is one of the philosophies in continued process improvement. It’s a customer-focused tool that uses team members of an organization to collaborate using data and strategy to build process improvement into the everyday culture. TQM, very similar to lean manufacturing, drove an effort to focus on processes and problem solve from beginning to end for more streamlined, efficient and effective processes.

Malcolm Baldridge award: The Baldridge award is an annual award given by the US Government for organizations that exemplify quality excellence. More than half of the organization is evaluated on leadership and the other half is evaluated on performance with a focus on continuous process improvement efforts. In addition to leadership, performance and CPI, the organizations are evaluated on strategic planning, customer satisfaction, human resources, process...

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