...Healthcare Communication Methods Healthcare technology is rapidly changing and increasing the ways that healthcare providers and patients can communicate with each other. Besides the phone, interpersonal communication, and standard mail; many providers are starting to make use of email, text message, websites, electronic health records, and patient portals. As communication options increase there is more if an increased risk of HIPAA violations. In the following report there will be a focus on patient portals explaining the benefits, effectiveness, and how it is used for marketing of other healthcare products and services. One Benefit to the Patient A patient portal is a website or application that can be downloaded onto the patient’s phone that can be used to access patient information for a health care provider. These applications and website will allow a patient to send and receive messages between the patient and the provider, make appointments, pay bills, and request refills on prescriptions ("Curemd Patient Portal Gateway to a Healthy Life", 1997-2013). Patient portals allow patients and providers more flexibility and access each other without a requirement to meet in person. One Aspect Relating to the Values and Importance of Maintaining Patient Confidentiality When Using This Mode of Communication Although convenience is important in this immediate gratification world it is important to ensure there are safety aspects that provide confidentiality of the patient’s...
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...HCS/490 WEEK 4 INDIVIDUAL PAPER Communication Paper Your name here HCS/490 Date here Instructor’s name here Communication Paper As the health care industry moves its focus on to the Electronic Health Records (EHR) era and the United States moves towards a more patient-centered health care system, Patient Portals offer patients a way to efficiently interact and electronically communicate with their health care providers. A Patient Portal is an online interactive communication tool, where patients log in and have access to their personal health records such as lab and diagnostic testing results. Patients have a personalized way of managing their health information as well as make requests and changes related to their health care. In addition to accessing personal health records, patients can also schedule appointments, request prescription refills, view past visits, and even make changes to their existing plan coverage. This is especially helpful when patients travel out of the country, to another health care facility or when they are referred to another physician, such as a specialist. Patients can control and easily access their own personal medical history to share as they see fit. This also allows patients to feel more at ease when sharing their personal health history with others. Additionally, patients can effectively communicate with staff members about payments, and other non-medically related topics. Patient portals also offer links to useful services...
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...o Communication Paper Katherine Wilson HCS/490 November 5, 2012 Cindy Perkins Communication Paper Effective communication is vital in order to ensure those messages are being well received and understood. Advancement in technology has had a huge impact on communication and the ways it can be received and relayed. No longer is communication primarily done face to face the internet has expanded communication that allows consumers a way to communicate instantaneously from any destination. This paper will describe a form of communication called electronic email used by consumers and health care providers and the benefit it bring to the healthcare industry. It will also entail the importance of upholding patient privacy and confidentiality within this form of communication. The benefit of electronic email to patients Electronic email in the healthcare field is a fast growing technology phase that gives physicians and patients another form of communication. Technology has advanced so much that this form of communication has been effective in several areas of the healthcare field from triage to avoiding unnecessary office visit thanks to electronic email. In addition to simple messaging, the communication tools can include various combinations of appointment scheduling, medication refill processing, viewable diagnosis and medication lists and a means by which patients can view lab data and other parts of their electronic health records (EHRs). The values and importance...
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...Research Team A HCS/490 March 14, 2014 Erika Johnson Marketing Strategy Template Research How do companies, facilities, or businesses promote and advertise? They use Marketing strategies. A marketing strategy is organization's plan that combines all of its marketing goals into one comprehensive plan. There are so many varieties of marketing and communication strategies available that are used within the industry to promote business. Marketing Strategies are used to streamlines product development, help determine optimal prices, increase company sales, and establishes effective distribution amongst the company. Within this short essay it will include the two marketing strategy templates as well as the communication, the components that make up a strategy plan, appropriate marketing use of the templates, and the similarities/differences of the marketing and communication strategy templates 2 Marketing Strategy Templates and 2 Communication When considering marketing and communication plans, it is important to remember that all plans are similar in nature. They produce a written document that will guide the organization towards a goal. Having the plan in writing allows people from different areas within the organization to understand the collective goal. Two specific plans that will be reviewed are a Dental Marketing Plan and a Pharmacy Marketing Plan. Both are similar but targeted at different areas of health care. Communication plans are similar...
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...Communication Paper HCS/490 - HEALTH CARE CONSUMER - TRENDS AND MARKETING University of Phoenix 6/2/2014 Eboni Green Communication modality utilized in health care enhances the communication between patients, extended family members, immediate family and the primary medical provider of the patient. The one specific mode of communication that is utilized by consumers and health care provider’s main source of communication would be electronic medical records. The electronic medical records are very beneficial to the patient and his or her primary medical provider. The electronic medical records could also enhance communication skills between the patient and the physician. The electronic medical records took the place of paper records; also electronic medical records could protect the patient privacy concerning their medical history or current health evaluation. The electronic record will also prevent invasion of a patient privacy concerning their medical history, also the electronic medical history will prevent legal action for the primary medical provider. The electronic medical records will benefit the patient in several ways such as the improvement of a patient medical care...
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...Communication Paper HCS/490 Week 4 July 18, 2011 Benefit of Electronic Health Records In this paper I will demonstrate communication modality of EHR’s uses in health care. My focus is on Electronic Medical Records (EHR), and various approaches to using them. Electronic Medical Records have become a vital tool in health care facilities. They provide a uniform method of communication between doctors and other health care workers, without the necessity for handwritten information that is stored in a specific location. Necessary patient information can be acquired from various locations securely with a password. Paper based records are gradually being phased out and being replaced by computer based records. The transition is not yet complete but should be in the immediate future. Electronic Medical Records are the heart of computerized health information systems without then much of modern technology cannot be successfully coordinated into the typical clinical workflow. Importance of Electronic Medical Records There are several advantages of Electronic Medical Records: * Organization and increased efficiency * Immediate access to patient information * Better health decision when EHR can be accessed by multiple doctors in many cases it will prevent repeat or needless procedures due to lack of communication. * Standardization * Most important to many is HIPPA as it gives patients additional rights as they can have access to their medical information...
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...Communication Paper Jansen York University of Phoenix HCS 490 January 10, 2011 Communication Paper There are many different methods use in the health care world to help improve the communication between the healthcare providers and the patients they provide services to. There are different facility provided forums and health care information hotlines where patients can receive information with out seeing a provider but the most important new development in the health care related communication are the electronic medical record (EMR). Over the course of the paper I will discuss benefits to the patients, how important confidentiality is when using EMR’s, why EMR’s are an effective means of communication between the providers and patients, how this mode of communication differs from other methods, and how the media and social networking could change communication in health care. There are many benefits that the EMR bring to the table to help provider patient relationships. The most important one that comes to my mind is the fact with EMR providers that are having a hard time finding a possible diagnose to an issue is the ability to share patient history with other providers to find an answer. This is one of the greatest benefits to patient health the EMR can bring. One of the draw backs how ever with EMR is the availability of unrelated employees being able to access patient records. This is why it is extremely important to maintain the patient information in a chain...
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...Communication Paper XXXXXXX HCS/490 HEALTH CARE CONSUMER - TRENDS AND MARKETING March 16th, 2012 Carol Sweigert Communication Paper The intent of this paper is to ascertain one specific mode of communication used by consumers and healthcare providers. The communication modality that was chosen was electronic medical records (EMR’s). This paper will first define what an EMR is, then list and discuss several different modality aspects (as it pertains to EMR’s) to include, benefit to the patient and how the EMR differs from other modes of communication. In addition, this paper will explain one reason why the EMR is an effective means of communication between consumers and providers, as well as review the importance of maintaining patient confidentiality when using the EMR. This paper will conclude with how the media and social networking change communication in heart care. The goal of any healthcare organization worth its salt; is to ensure that the continuum of quality care is being adhered to within the ever changing realm of technology as it applies to healthcare. In order to ensure organizational success, it is necessary for any and all healthcare organizations to first acquire a basic understanding of the benefits and challenges of technologically based communication modality such as Electronic Medical Record (EMR) . (Personal communication, March 1, 2012). Electronic Medical Record (EMR) According to Ovid Technologies, Inc. (2000-2011), Electronic medical...
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...Communication Paper Shannetha Wilder HCS/490 March 12, 2012 Jeinnie Avera Communication Paper Communication and health care are two very important things that go together. In this communication paper I will be explaining different methods of using the electronic medical records. When using electronic medical records this helps keep track of all the patients health records, and this has become a huge part of communication with the patient and physician. Recording information on paper has been the method of life for years and it is slowly being replaced by using computer technology and for years it has been slowly moving ahead. The EMR system is at the heart of any automated health information systems by consumers. If they were not in existence then other up to date technologies such as decision support systems, cannot be effectively integrated into the custom clinical workflow. There are many advantages in EMR but the main advantage of Electronic Medical Record software completion is better efficiency, using an EMR system saves the effort and time so that patient’s health information is always readily available, and it helps with monitoring of the patients from a distance, and furthermore performance of electronic health records system saves office room that is naturally necessary to store the paper, none-electronic medical records. As the use of electronic medical records becomes widespread so does the need to search and provide effective information. There are a...
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...Communication Paper Nalani Calantoc HCS/490 Ann Fairchild September 16, 2013 Introduction Communication is extremely important in the medical field. The medical field is a very busy and fast pace working environment, therefore, everyone including the provider, its employees, as well as their patients needs to come to a good understanding of one another by communicating directly, effective, and efficiently. Communication can be the key to a very successful business. One mode of communication in health care is electronic medical records. Although you think of an electronic medical record as a type of record that is electronic it actually hold great potential for communication. This is a type of communication that health care employees use to communicate from one person to another, one department to another, from the provider to the patient. Benefits of Communication When proceeded properly, the benefits of communicating through an electronic medical record can be successful but only if done effective and efficiently. When you think about an electronic medical record, communication doesn’t come to mind. One would tend to wonder how communication would come in play with an electronic medical record but to be honest and electronic medical record plays a big role with communication. An electronic medical record can communicate with many different parties in a medical facility, even all at once. The benefit of this type of communication is that unlike paper files where...
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...Communication Paper Keilei Adams-Brown HCS-490 May 20, 2012 Michael Veal Communication Paper Communication is one of the most important parts of any organization and with health care there has many new and changing ways to communicate with the patients/consumers. Electronic medical records is fairly new and very beneficial to not only the organization but for the patients as well. Benefits The electronic medical records is much more efficient over having paper charts because they are easier to access as well as share with others that are involved in the patients care. With this being said if a patient has a sudden emergency where they are required to go to the hospital then those records can be sent and shared with that ER staff as well so that it may help with any complications the patient may encounter. With such catastrophic events in our nations past like 9/11, and the tornadoes that have been plaguing our heart lands this comes in handy so that information is easier to share with other medical personnel. Safety In today’s crazy world we patient’s privacy is very important because there has been such rapid identity theft with the electronic medical records system in place it will help to eliminate that for the most part. There are no perfect systems out there but it does help to cut down on this. There are laws in place to help with stiff laws and penalties for not protecting patients could be very costly to the organization. No practice should give...
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...Communication Paper Melissa Douglas HCS/490 07/22/13 David Dye Electronic Medical Records have changed the way health care is delivered to patients and it has also changed the way that providers communicate to one another about their patients. They can use the electronic records to do consults and get a second opinion. Provider to Provider communication is very important in patient care, the Family practice doctor needs to correlate with the Cardiologist about the patient so that they are on the same page regarding treatments, medications and a health plan. When all of a patients doctors and specialists are involved it makes for a better experience and quality of care for the patient. One of the perks of an Electronic Health Record for the patient is that in case of an emergency the hospital can bring up the patients information very quickly just by the click of a mouse, they can see the health history and allergies and this can be lifesaving in the middle of an emergency. Electronic records can help save a patient’s life and that is pretty amazing to have that kind of technology available in an emergency situation. Using Electronic Records there is becoming more and more common for many practices. The more and more that the electronic records are used it gives thieves another way to get a hold of a patients information. This is why the electronic medical record has to stay secure and private to protect the patients. There needs to be a security monitoring...
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...Pamela S. Christiansen Communication Paper HCS/490 May 30, 2011 Abstract An electronic medical record also referred to as an (EMR) is a medical record that is turned into a computerized file that has been created by the medical facility that delivers care to its patients and/or patients. It can be created by a doctor’s office, surgery center, dental clinic or any office in the health field. Electronic medical records seem to be a more efficient and effective way of retrieving patients information that allows retrieval, storage and modifying of patients records so many can gain access and up to date information pertaining to the patients overall care and status. One of the major benefits of electronic medical records is that is saves time and makes the whole process more efficient and accurate. By being able to have all the patients information at the touch of a computer key makes it a quick record s transfer from one physician to another especially in a critical situation, or needing a different type of care from another physician in a particular field. Copying, faxing, and having to transfer and mail out patients records takes many man hours but also uses lots of office paper. Electronic medical records are cost efficient and saves times by being able to e-mail many recipients at one time. That in return saves time and money for all doctors offices involved. I...
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...Communication Paper HCS/490 Marilyn Serra 2/6/2012 Electronic Medical Records refers to a paperless, digital and computerized system of maintaining patient data, designed to increase the efficiency and reduce documentation errors by streamlining the process. Implementing Electronic Medical Records (EMR) is a complex, expensive investment that has created a demand for Healthcare IT professionals and accounts for a growing segment of the healthcare workforce. Effective implementation of EMR helps in reducing administrative overheads that may add up to the bottom line profits for healthcare providers. In addition to this, it may result in increased revenue through effective utilization of resources, resulting in greater number of patients being attended to. However, the lack of standards for development of EMR solutions has resulted in a number of EMR solutions in the market that lack integration and interoperability among themselves. In the past, when a doctor closed his practice, retired, moved, or even died, patient records could easily get lost or relocated, making it impossible for patients to get the records they needed to take to a new doctor. Keeping these patient records electronically, especially in the cases where patients can also gain access to them, means the patient won't be left without the records needed. According to (N. Weinberg, 2010) EMR helps to improve clinical efficiency in the following ways: * Providing improved accessibility to patient records ...
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...Communication paper Venson Bonds HCS/490 Health Care Consumer-Trends and Marketing June 2, 2014 Eboni Green Communication paper Introduction The use of Email in the Health Care Industry Email is a form of communication that is provide through the use of internet, which allows a person to send and receive information from a different location. The use of email is very popular when people need to send a message to someone or someone needs to give them a message. Email messages can pertain to anything from send messages to and from family and friends to health care providers. In this paper we will briefly discuss the how email is used in the health care industry. The topics in discussion will focus on the following topics. • One benefit to the patient •One aspect relating to the values and importance of maintaining patient confidentiality when using this method of communication. •The reason why this mode is an effective means of communication between consumers and providers. • How does this form of communication differ from others. • How might media and social networking change communication in health care. • How is this type of communication used to market health care products or services, if applicable. Communications Paper One benefit to the patient Email can benefit patients in many ways; patients can use email to send messages to their medical providers and also receive messages from their providers such scheduled appointments, cancellation of appointments...
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