Premium Essay

Hcs 531

In: Business and Management

Submitted By touchdown2
Words 2886
Pages 12
Course Design Guide
College of Natural Sciences
HCS/531 Version 3
Health Care Organizations and Delivery Systems
Copyright © 2012, 2011, 2007 by University of Phoenix. All rights reserved.

Course Description

This course is a comprehensive approach to health care delivery systems that provides the student with an in-depth understanding of health systems and organizations. Students will examine historical evolutions of the health care industry and recent impacts that influence the delivery of health care. Policies

Faculty and students will be held responsible for understanding and adhering to all policies contained within the following two documents:

• University policies: You must be logged into the student website to view this document.
• Instructor policies: This document is posted in the Course Materials forum.

University policies are subject to change. Be sure to read the policies at the beginning of each class. Policies may be slightly different depending on the modality in which you attend class. If you have recently changed modalities, read the policies governing your current class modality.

Course Materials

Shi, L., & Singh, D. A. (2012). Delivering health care in America: A systems approach (5th ed.). Boston, MA: Jones and Bartlett.

All electronic materials are available on the student website.

Assignment Breakdown
Week One
Individual Assignment: Significant Health Care Event Paper 10
Week Two
Learning Team Assignment: The Evolution of Health Care Paper and Timeline 10
Week Three
Individual Assignment: Technology and Health Care Paper 12
Learning Team Assignment: Evolution of Health Care Systems – Annotated Bibliography 5
Week Four
Individual Assignment: Health Care Careers Diagram and Summary 10
Learning Team Assignment: Evolution of Health Care Systems Presentation Outline 3
Week Five…...

Similar Documents

Free Essay

Hrm 531

...Operational Gap: Option 1 Ashley Nunley HRM/531 Sept. 3, 2012 Phillip Norris Memo To: Hiring manager of HUB Operation in FedEx Express From: Ashley Nunley Date: Sept. 3, 2012 Message To Whom It May Concern: This memo is to inform the hiring manager about the operational gap within the HUB Operations as a package handler. FedEx is considered a Fortune 500 company and was voted one of Black Enterprise Magazine’s 40 Best Companies of Diversity. FedEx is mostly known to the world as a global company that will deliver packages in a timely manner with out any damager being done to the package. POSITION DETAILS AND DUTIES: Depending on which area you are located in the hub there are many different duties. Some of the duties of a package handler in the night operations are to provide movement of the packages, documents, and dangerous goods through the HUB in a timely manner. They are to guarantee the use of safety procedures when handling packages. Scan packages for system records of matching, manually sort packages as they come down the conveyer belt, complete organized transactions such as: stocking, receiving, transfers, returns, etc. when assigned to stock supply area. Also when in stock supply, you have to maintain inventory of personal uniforms and safety equipment in accordance with corporate standards. REQUIERMENTS AND SKILLS: There are not many requirements to become a package handler. You have to have either a High School diploma or a G.E.D. You must be...

Words: 285 - Pages: 2

Free Essay

Hrm 531

...Week Six Team A Reflection Elvareen Mukhim, Keri Steward, Mallory Herring, Rebecca Blackburn, Rickie Clark, Shawnta Shorts, and Kalyn Shenefelt HRM/531-Human Capital Management December 10, 2012 Instructor; Ginny McMinn Week six Team A Reflection This week brought discussion about diversity in the work place, and how managers get educated about diversity and how to handle a diverse work place. There are many cultures, skill sets, and different personalities in a work place and it is important to be respectful and not discriminate. The work force continues to grow and become more and more diverse so managers must adapt and educate their staff on how to manager such a diverse work place. There can be miscommunication and conflict and that should always be mediated and handled appropriately. Some team members had a harder time than others but overall everyone under stood what a managers have to do so they can ensure the managers are educated in cultural, religious, sex, and disability rights. Further, the have to practice diversity in order for it to work. Strengths This objective was comfortable for each team member to embrace diversity and truly appreciate it. Diversity affects each aspect of Human Resources Management. It’s not about being politically correct or a quota for hiring minorities. It’s a characteristic of modern organizational life and presents exciting opportunities for HR and other organizational leaders to respect and affirm......

Words: 693 - Pages: 3

Premium Essay

Hrm/531

...Labor Laws and Unions Matthew Carr University of Phoenix HRM/531 The organization in which I am familiar that is unionized is Millennium Inorganic Chemicals, a Cristal Company located in Ashtabula, Ohio. The company is a chemical manufacturing company and the second largest producer of titanium dioxide products in the world. The company is an international company with the plant one Ashtabula manufacturing facility being unionized. The legal issues and obstacles that this organization could encounter would be violation of EPA guidelines and procedures. In this particular organization the company could encounter Environmental problems that could elevate into fines or legal issues if not properly maintained. The company could also encounter safety and workman’s compensation claims for injuries and accidents that may occur on the facility. The company, being responsible for their employees, are responsible for the upkeep of the company and its equipment, without maintaining the facility and its equipment the company could face legal issues due to accidents or violation of employment laws and worker’s rights. The company could face legal action if preventing or interfering with a union. The federal laws that would be broken because of these potential legal issues would be the environmental issues regarding the EPA; this would also closely constitute and go along with state guidelines of the state EPA. When it comes to local laws, the company could be fined or charged......

Words: 779 - Pages: 4

Premium Essay

Ldr/531

...Leadership Approach Terence Bachman LDR/531 March 26, 2013 David Sarnowski Leadership Approach Organizations depend on the management and leadership skills of individuals to be successful. Companies depend on individuals who possess the ability, the necessary traits and behaviors to influence others to accomplish the company’s objectives. According to the text, Leadership in Organizations, leadership is defined as in many different ways (Yuhl, 2010, p. 2). Katz and Khan describe leadership as in the book entitled, The social psychology of organizations as, “the influential increment over and above mechanical compliance with the routine directives of the organization” (Katz & Khan, 1978). This study will identify the five different approaches to leadership and define the most prevalent leadership approach used at Matrix Direct. Matrix Direct is the largest agency in the United States. Owned by American International Group (AIG), Matrix Direct accounts for nearly 35% of the AIG’s life insurance sales. The company was founded in 1992 by Ronald Harris, former owner of Zurich Direct. The company was founded on the idea that if companies compete for a client business the price will fall, therefore driving consumer demand to higher levels. Controlling interest in the company was purchased in 2002 by American International Group. Due to the large volume of business......

Words: 808 - Pages: 4

Premium Essay

Hrm 531

...Fraternal Order of Police xxxxx HRM-531 February 20, 2013 Instructor: xxxx Fraternal Order of Police Unions provide the guidance to ensure organizations comply with employment laws. Managers who fail to treat workers with respect, or companies that view workers only as costs to be cut rather than as assets to be developed, invite collective action by employees to remedy these conditions (Cascio, 2010, p. 508). Today, organizations face numerous challenges with globalization, skill set shortages, and technological advances. These challenges pose enough issues without additional union intervention. This paper will discuss the effects that the union has on the Fraternal Order of Police (FOP). Unionization Process Labor unions are typically groups of workers and employees who bond together to change working conditions, get fair pay, and suitable working hours. Leaders are identified and an organizing committee representing all major departments. Also the racial, ethnic and gender diversity in the workforce is established. The end result of the union is a binding contract. This document is signed by the employers and the union leaders which convey everything from salary, hours, bonuses or disputes. The union acts on behalf of the employees “collectively” to influence and bargain with management or business. This collective bargaining is governed by federal and state statutory laws. Once the process is in place, collective bargaining begins......

Words: 772 - Pages: 4

Premium Essay

Hcs 531 Week 1 Individual Assignment

...HCS/531 University of Phoenix Dale Mueller Managed care is the process of reducing health care costs while improving the quality of care. This is relevant to the changes in health care because it allows consumers and employers to have an alternative to traditional health care insurance that is less costly, while still maintaining a higher level of care than that which is found in traditional health care insurance. This relates to the changes in health care because it reduces the costs and allows more individuals to be able to afford health care without suffering a reduction in the quality of care that they receive. Furthermore, it allows businesses that may not previously been able to afford health care for their employees more options to facilitate coverage. For example, a small sized business may have a difficult time affording traditional health coverage for their employees, now has the ability to provide health care to their employees at a fractional based cost system. Furthermore, an individual who is paying their own health care costs independently can benefit from the efficiencies of managed care by controlling cost without sacrificing quality of care. The health care system underwent a drastic change in the 1990’s that saw traditional health care systems transition in to more managed care settings. This has impacted health care significantly because traditionally the four basic health delivery systems were fragmented, whereas, now, they are more......

Words: 912 - Pages: 4

Premium Essay

Law 531

...Litigation and ADR LAW/531 Litigation and ADR Litigation is the bringing, maintaining, and defense of a lawsuit (Cheeseman, 2013). The two forms of litigation are traditional and nontraditional. Before a trial ensues the pretrial process must take its course and is divided into pleadings, discovery, dismissals, pretrial judgments, and settlement conference. These events are followed by the trial proceedings and appeals, if applicable. Nontraditional litigation includes alternative dispute resolution (ADR). The most common form of ADR being arbitration (Cheeseman, 2013). Other forms include negotiation and mediation. It is up to management to determine which form of litigation is appropriate for the organization. A pleading is the paperwork that is filed with the court to initiate and respond to a lawsuit (Cheeseman, 2013). The pleading process involves a few steps, including: the complaints, the answer, the cross-complaint, and the reply. Every lawsuit begins with a complaint. After the complaint is filed with the court an answer must then be filed by the defendant. In some cases, a defendant may file a cross-complaint, or countersuit against the plaintiff. The plaintiff must then file a reply. During the discovery period, both sides go on a fact-finding mission to state and/or defend their cases. Once these steps are complete, the trial is ready to be heard. If the trial requires a jury, voir dire takes place, otherwise known as “jury selection”. At the onset of the......

Words: 621 - Pages: 3

Premium Essay

Hcs/531

...Significant Health Care Event Health care has been impact on a lot of significant events all the way through. These events have helped change and shape health care in efforts to improve it and to fit with the current needs to the population. Some of the influences include society, culture, finance, religion, politics, technology, health trends, the environment and population (Shi & Singh, 2009). This paper will discuss a significant event that has changed or affected health care today, explain how the historical evolution of health care was impacted, and assess the significant event based on personal beliefs and values. The significant event relate to the changes on health care are: 1. In 1939, a group health insurance as an employee benefit launched. They were exempted for paying the premium from federal taxes. The group health insurance progressed and set the mark. People were exempted from paying the taxes. 2. In 1965, the foundation of Medicare and Medicaid. For the very first time in United States, government took the responsibility to pay the health care bills for senior citizens and poor people. Government has now entered in the health insurance business. 3. The HMO (Health Maintenance Organization) Act of 1973 initiates as a managed care rescue to increasing the health care cost. It works only for short period. 4. The PPACA (Patient Protection & Affordable Care Act) of 2010, the goals of this act are increasing the quality and affordability of health care. We...

Words: 773 - Pages: 4

Premium Essay

Ldr 531

...Leadership Paper University of Phoenix LDR/531 Organizational Leadership Motivation Plan Motivation, satisfaction and performance are main contributions required in the business environment so that all targets are achievable. The aim of this work is to develop a plan that would be applied in an environment that promotes performance increase, satisfaction and motivation of all work teams. We will be interviewing a business professional to gather information about her organization, how her department works, and her job description. We will include the differences in motivations and personalities, that these were discovered in teamwork and how each difference influences behavior. Examples of objective measures of performance include sales, net profits, profit margin, market share, return on investment, return on assets, productivity, cost per unit of output, costs in relation to budgeted expenditures, and change in the value of corporate stock. Subjective measures of effectiveness include ratings obtained from the leader’s superiors, peers, or subordinates (Yulk, 2013). Among effective managers (defined in terms of quantity and quality of their performance and the satisfaction and commitment of employees), communication made the largest relative contribution and networking the least. (Robbins and Judge, 2013). The selected personel are my team member base in the DISC resuts. The role played by the team members integrates......

Words: 1268 - Pages: 6

Premium Essay

Hrm 531

...HRM 531 Week 1 Quiz Correct answer in a capital letter 1. According to _____, an employee may not be fired because he or she refuses to commit an illegal act, such as perjury or price fixing. A. public policy exception b. social learning theory c. retaliatory discharge d. lifestyle discriminate Public policy exception protects the employee from being terminated for not committing illegal acts under the direction of management or other employees. State courts developed this policy as one of three that protect employees from being terminated and claiming employment at will for not doing what management has directed an employee to do when it relates to illegal activity. 2. A worker being fired for actions ranging from filing a workers’ compensation claim to reporting safety violations to government agencies is called a. unfair dismissal b. red-hot-stove discipline C. retaliatory discharge d. just cause Retaliatory discharge is when an employee can seek damages against an employer for being terminated for outrageous acts. For example, an employee can seek damages for being terminated for filing a workers’ compensation claim when the employer is at fault. This can include safety hazards that the employer refuses to correct for various reasons. Employers can try to retaliate against an employee when the employer is being exposed for unlawful practices or other related occurrences. 3. A bona fide occupational......

Words: 1529 - Pages: 7

Premium Essay

Hrm 531

...HRM 531 Week 4 Knowledge Check Correct answer in Capital Letter 1. The level of training needs analysis that focuses on identifying whether training supports the company’s strategic direction is called _____ analysis. a. individual b. environmental c. operations D. organization Organization analysis determines the overall needs of the company so that training can be designed to focus on strategic goals. 2. _____ analysis is helpful in determining the special needs of a particular group, such as older workers, women, or managers at different levels. a. Individual b. Operations C. Demographic d. Organization A demographic analysis can assist in designing training and selecting appropriate training methods. 3. The level of training needs analysis that attempts to identify the content of the training is _____ analysis. A. operations b. individual c. environmental d. organizational The operations analysis tries to break down the job and determine the specifics tasks that the employee needs to learn. 4. ____ refers to the material that is rich in association for the trainees and is therefore easily understood by them. A. Meaningfulness b. Pygmalion effect c. Orientation d. Training paradox To structure training for meaningfulness, provide an overview of the material at the start of training. Use real-life examples and build from simple skills to more complex as you go. 5. Which......

Words: 633 - Pages: 3

Premium Essay

Ldr 531

...LDR 531 – Week 6 Class Outline 6:00 – 6:30 * Review Learning Team Articles and Discussion * There are four Learning teams in this class. Each team should have an article they bring to class to discuss. The articles can be current events or anything. Each team member is required to provide input. 6:30 – 7:30 * Team Presentations (Below is a summary of the assignment) I included a presentation rubric also. Feel free to ask questions to ensure they all followed a logical thought process to arrive at their proposed solutions. * Create a Microsoft® PowerPoint® presentation of no more than 20 slides proposing the strategies chosen to the remaining management of Gene One. * Summarize the two strategies proposed to Gene One. * Include the following in your presentation: * * Explain how the organization’s size affects leadership and management control. * Identify the proposed changes’ potential effects on the organization’s culture. * Explain any adjustments to political power that the proposed strategies require and how power and politics will facilitate the implementation of each change. 7:30 – 8:30 * View “Leaders Must Drive Change Video” (http://www.youtube.com/watch?v=PHZ9i5Z8RQs) * This you tube video of General Electric CEO Jeff Immelt, when he is speaking to a group of graduate students at Stanford. He cites 10 things that leaders of today need to know. Since this is the Capstone course, I show......

Words: 781 - Pages: 4

Premium Essay

Law/531

...Reflection Paper-Week 2-IRAC Brief LAW/531 June 9, 2015 Reflection Paper-Week 2-IRAC Brief The IRAC (issue, rule, analysis, conclusion) is a structured legal analysis process used in problem-solving. Team C will use the IRAC method to present a case heard in the Oregon Supreme Court, Antonio Cortez v. NACCO Material Handling Group, Inc and Swanson Group, Inc. This case is currently pending in the Oregon Supreme Court. Facts Plaintiff worked for a lumber mill, Sun Studs, LLC owned by NACCO Material Handling Group. As the plaintiff walked from one area of the mill to another, a forklift hit and severely injured him. After receiving workers’ compensation benefits, the plaintiff brought an action against Swanson Group, Inc., which owns Sun Studs. The plaintiff alleged that Swanson was liable for negligently failing to require Sun Studs to provide a safe workplace and competent safety personnel. Issues Is the providing of worker’s compensation for the injured plaintiff by the defendants an exclusive remedy? Was the defendants’ negligent under the Employers Liability Law by not providing safety measures to the plaintiff? Rule Did the defendants breach the duty to provide a remedy for the injured plaintiff? Did the defendants breach the duty to provide safety measures under the......

Words: 878 - Pages: 4

Premium Essay

Hrm/531

...Performance management framework for Landslides Limousines HRM/531- Management Due: 10/19/2015 Instructor: Performance management framework for Landslides Limousines In a world of competitions, mergers and acquisitions, one constant fact remains; the quality of workforce as a major determining factor in a company’s success. Indeed, global competition has forced many companies to review their employee retention policies and strategies. In fact, talent acquisition and development have led to many business expansion while newly created companies are looking for the best model of talent retention. Our proposal to support Bradley Stonefield new business of Limousines services will be centered on diverse aspects of employee performance management. Mr. Bradley, many companies fail to align their business strategy with their workforce strategy but our recommendation will avoid this pitfall. Let us revisit the key business strategies of Stonefield Limousines Company. First, your exclusive use of a fleet of Hybrid and electric cars is a testament to your desire to have less impact on the environment and save the earth for future generations. Second, the use of technology as a way to secure rides helps Stonefield Limousines stay competitive in a market dominated by powerful ridesharing applications like Uber and Lyft. Third, the use of metrics to grade every single ride is a strategy at the heart of your customer service approach because the more data your......

Words: 1018 - Pages: 5

Premium Essay

Mgt 531

...Ethical and Criminal Responsibility (Week 2) Corris Macon LAW 531 October 12, 2015 Tad Davis Ethical and Criminal Responsibility (Week 2) Employers have a moral responsibility to ensure the safety and well-being of their employees. When it comes to taking corrective or preventative action, and an employee poses a danger to others, any company or organization must do what is necessary in preventing something from happening. First, as the employer, there is what is called duty of responsible care. Not taking preventative action would be considered negligence, Negligence law rests on the premise that members of society normally should behave in ways that avoid the creation of unreasonable risks of harm to others. “Negligence law’s focus on reasonableness of behavior leads to a broad range of applications in everyday personal life (e.g., a person’s negligent driving of a car) and in business and professional contexts (e.g., an employer’s negligent hiring of a certain employee, or an accountant’s, attorney’s, or physician’s negligent performance of professional obligations).”(Business Law, ch 7) It does matter whether an employer has evidence that an employee poses a threat or danger to others. Even if an employee has only a reasonable suspicion, and negligence law does not require that we protect others against all foreseeable risks of harm, some dangers or harm can be avoided when an employer takes the proper steps and screens employees thoroughly before hiring. The...

Words: 971 - Pages: 4