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Health Care Interview

HCS/235
December 10, 2013

Health Care Interview

An LPN is useful in a primary care setting; LPNs' have a larger scope then Medical Assistants.
A university of phoenix student conducted an interview with an LPN named Melissa Apadoca. Melissa works at Kaiser Permanente in the Family practice and Primary care facility. Just a brief background on Melissa, she has been an LPN for 7 years. Did her LPN training at Denver School of Nursing. Melissa is currently enrolled at the University of Phoenix pursuing her LPN to BSN to become a registered Nurse. She is in her freshman year at the University of Phoenix and anticipates on being done by the end of 2015.
A brief over view of the Family Care clinic Melissa works at for Kaiser Permanente. This department has an over all of 15 providers, this includes doctors, D.Os’, Nurse Practitioners, and Physicians assistants.
Melissa’s role in the department is mostly direct patient care in the aspect of Medication distribution and medication injections. Her biggest role is in giving patients test results, such as blood labs and other pathology results over the phone.
University Of phoenix student: “with going over your primary responsibilities in your specific department at Kaiser Permanente, who are your primary customers”?
Melissa Apodaca: “we are a family practice clinic”. So what that means is that we see people from birth to death”. “So I guess the answer to your question would be people of all ages are our primary customers”.
University of Phoenix Student: How do you interact with most of your clientele on a daily basis?
Melissa Apodaca: “during my normal day I do a lot of direct patient care, but the way I mostly interact with my patients in via-phone”
University of Phoenix Student: It is surprising that most of your patient care is not direct contact. In your opinion what are similar

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