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Health Informtion Management

In: Other Topics

Submitted By jcaro12
Words 527
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The basic steps in performing improvement models are to first identify performance measures, then you must measure the performance. Once this has been done you are able to analyze and compare internal/external data, and then identify improvement opportunities before lastly performing ongoing monitoring. The performance measure process recognizes an important element of Total Quality Management programs.
When identifying your performance measures you first need to look at how much you do? The number of customers you serve? Then you should ask yourself what types of activities are being performed, and try to convert these activities into measure. Such as training employees, becomes to the number of people being trained. Identifying performance measures will help to provide an indication of an organizations performance in relation to a specified process or outcome. Monitoring selected performance measures lets you know how well you are doing, if you are meeting your goals, if your customers are satisfied with their care, if your processes are in statistical control. Performance measures will provide an indication of an organizations performance in relation to a specified process or outcome. Monitoring selected performance measures will also help an organization determine process stability or identify improvement opportunities. A third step in performance improvement is to Analyze and Compare internal/external data. Internal data is information that is procured and consolidated from different branches within an organization. Some examples of internal data are purchases from the sales team, transactions from accounting, reorders from inventory management, and many other internal sources who collect information about our customers. External data is data that is not collected by our organization. This data could be obtained

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