...managers utilize to carry out process in the health care industry: planning, organizing, staffing, controlling, directing, and decision making (Chapter Chapter 1: An Overview of Healthcare Management). Planning, which means setting priorities and determining performance targets, is needed to be able to ascertain which direction and end goals are needed to meet the overall spectrum of the organization. Organizing involves knowledge of the overall design of the organization and designating reporting relationships and intentional patterns of interaction (Thompson, Buchbinder, & Shanks, 2012, Chapter Chapter 1: An Overview of Healthcare Management). This would apply in the workplace as determining positions, assignments, and the distribution of authority and responsibility within the scope of the managerial role. Staffing, controlling and directing all involve identifying characteristics of the workforce and applying those toward the overall need of the organization. Developing and maintaining the workforce, assessing and correcting the workforce to obtain optimal performance, and the ability to communicate, lead, and motivate subordinates are all necessary criteria of management functions such as staffing, controlling, and directing (Thompson, Buchbinder, & Shanks, 2012, Chapter Chapter 1: An Overview of Healthcare Management). Critical to all the other functions of management...
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...The strategy development process used by Malcolm Baldrige award healthcare recipient Mercy Health System successfully incorporates the Leadership Excellence Model into the framework of their organization. This helps to ensure that the company’s vision, mission, strategy, and key issues are implemented by the key figures of the organization. An integral part of their development process also includes producing appropriate plans and measurable goals. These action plans, guidelines, and goals are then passed down and integrated with the objectives of the various senior leaders who lead the extended branches and partnerships of the main organization. Consistent and regular evaluation and review of all strategic implementations that are utilized by each division of the organization identifies any problems or needs, and measures goal achievement and success. Refinements are made accordingly to any processes or initiatives that fail to achieve their projected outcomes and flexibility is key. The strategy development process used by my previous employer, The Potter’s House Family and Children Treatment Center, incorporates a similar process to that of the Leadership Excellence Model used by Mercy Health System in that the key partners of The Potter’s House also develop and facilitate all strategies and plans to ensure the future and continued success of the organization. The Potter’s House has several divisions that are led by a team of upper management figures who implement the organization’s...
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...Innovation Leadership: Intuitive Surgical Leadership Model Intuitive Surgical utilizes the transformational leadership model. Transformational leadership helps management promote motivation, morale, and job performance. Under this leadership, employees and management will be able to help each other grow, which in turn helps the company become more innovative. In comparison to other leadership styles such as applying Nayar’s Employee First, Customer Second (EFCS) culture, Intuitive Surgical falls into a different business industry that acts as a monopoly. In these types of cases, things fall into one roof meaning the company’s goals should be passed down from top to bottom. Some strategies that Intuitive Surgical practiced to ensure success in the organization was to follow strategic objectives that helped growth within the company especially when their 2016 patents expire (Hoffman, 2010). According to Hoffman, the company’s objectives were to focus on key objectives, develop industry alliances, focus on key institutions, focus on leading surgeons to drive rapid and broad adoption, maintain market leadership, and increase patient awareness. By creating industry alliances, companies can collaborate with each other to create innovative ideas together so that the best products can be produced. Under developing industry alliances, Intuitive Surgical “will continue to establish strategic alliances with leader medical device companies… in areas of product development, training, and...
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...Medicine (IOM) released a report in 2011 on the state of the nursing profession, its workforce and the future of both. The Future of Nursing: Leading Change, Advancing Health was released after over two years time. The committee charged with making recommendations for meshing nursing with the future developed four key points. Theses were: Nurses should practice to the full extent of their training; nurse should seek and continue higher education; nurses should be full partners in redesigning the healthcare system; and, better data collection and infrastructure will help make this goals possible. This brief looks at an overview of the IOM’s report but focuses on the impact of its contents in the areas of nursing education, nursing practice and nursing leadership. When the 2010 Affordable Care Act (ACA) was enacted, it offered a unique opportunity for the nursing profession to join in the rapidly evolving healthcare system. Nursing represents the largest segment of the healthcare workforce, but faces a number of historical, regulatory and policy barriers when it comes to responding effectively to the modern health care system. (IOM, “TFON:LCAH, 2011). In 2008, The Robert Wood Johnson Foundation (RWJF) and the Institute of Medicine (IOM) initiated a study to assess the needs and wants for the future the nursing profession and its workforce. The IOM released a report entitled The Future of Nursing: Leading Change, Advancing Health. The committee had four recommendations...
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...A1: Description of Organization Walgreens Boots Alliance (WBA) is a relatively new company created in 2014 from the acquisition of Alliance Boots of UK by Walgreens Co. of Deerfield, IL. WBA alliance brings together two reputable companies with established brands in their geographic region as well as a “heritage of trusted health care services through pharmaceutical wholesaling and community pharmacy care, dating back more than 100 years.” (Walgreens.com) WBA currently has about 370,000 employees with more than 13,100 stores spanning 9 countries. Walgreens Boots Alliance currently operates retail pharmacies at 8,300+ locations across US, Columbia and Puerto Rico. (Walgreens.com) The company’s vision is to “be the first choice for pharmacy, well-being and beauty - caring for people and communities around the world.” (Walgreens.com) Currently WBA is considered to be global leader for both its pharmaceutical wholesaler and its distribution network. This is also in addition to also being the foremost purchaser of all prescription drugs as well as various health and wellbeing products and services. WBA has annual revenues of nearly $125 billion. The mission at WBA is “to help customers get, stay and live well. To do that, we’re making health and happiness more accessible to more people every day.” (Walgreens.com) Walgreens Boots Alliance is the largest drugstore retailer in the United States providing access to consumer goods and services (with a new emphasis on beauty products)...
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...-HS100-section-unit7 Project/Assignment.doc •Current issues 1-Healthcare.gov (2010) Brochure: The Health Care Law & You (PDF – English 8.99 MB, Spanish 8.3 MB) This brochure is design to accompany the www.healthcare.gov website. Its sole purpose is to provide readers with a little incentive on what to look forward to when visited the website. So one would wonder why I would then go to the website, and the reason or answer to that would be to get more information. The brochure is mainly used to introduce the company or organization, and to inform or provide you with The Healthcare Law, The Law Makes Healthcare More Affordable, and Law Increases You Access to Affordable Care. It’s like almost having the website in you hand. I think this brochure is helpful because it has information that small business could get insight on regarding getting help. Also show anyone can save money on affordable healthcare. 2-Nicholas Bakalar (2013). New York Times Newspaper. Safer Hospital Rooms. This article geared toward showing how some hospital really tries to help improve the safety of others. Also how the cleaning process take place to make you stay a clean and health one by committing to effectiveness. In the article it states that studies that were develop to understand why this was happen in the first place. This is clearly a helpful and useful article to read to let people know wonder you’re a visitor or patient not all hospitals are clean but some are try to make it save and...
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...edge over its rivals. We are to assess the efficiency of Federal Express’s current business model, and recommend one new business-level strategy that gives the company a competitive advantage over its rivals. We are also asked to examine the manner in which overall global competition may impact the new business strategy. And, finally, we are asked to suggest one significant way that Federal Express may confront its global competition. Senior management at FedEx must appreciate the need for adding new value to their organization if they intend for FedEx to remain viable. Senior management needs to be committed to the creation of new internal capabilities for FedEx growth. And management must be ready for strategy innovation and the exploration of FedEx’s strategic frontier. Innovative new business opportunities found on the strategic frontier can provide forward-thinking leadership with the entrepreneurial growth ideas FedEx needs. FedEx does not need decades of R&D expenditures to develop new business ideas and opportunities. All FedEx really needs is an understanding of its customer’s needs. If FedEx is really in touch with the needs of the customer, then the organization will be closer to deciding where on the strategic frontier meaningful value is to be found. Once FedEx reaches that point then senior management will need the conviction and motivation to create a new business model to address those needs. Strategy innovation can take the form of new products and...
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...Accountable Care Organizations (ACO) When some doctors, healthcare providers and hospitals get together to give their patients a high quality and well coordinated care, forms an organization. This organization is known as Accountable care organizations. ACOs are based on integrated systems of delivery and posses a range of doctors and physicians, virtually connected. The aims of this organization is to look after the patient and deliver them right treatment at the right time and also coordinate all the efforts so not to overlap or repeat anything. This results in reduction of the medical errors. This procedure saves the cost of medical treatment. Another important aim is to stop spread of diseases through preventive measures and spreading education. The most important objective is to bring reduction in costs and reduce the waste of money in healthcare system. The conditions which will result in ACOs,if physicians and other related professionals are practicing in a group, or they have form a network or there exists a collaborations between physicians, hospitals and professionals. If these conditions exist anywhere it will be called as ACOs. The requirements any ACOs need to fulfill are, it must have a formal legal framework to distribute the savings, it should possess a minimum of 5,000 numbers of beneficiaries, it should agree to take part for three years or so. An organization must fulfill these requirements to form a ACOs. (American Hospital Association, 2010) This new treatment...
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...submitted on January 30, 2015, for Dr. Kale Kruger’s HCS/514 Managing in Today’s Health Care Organizations course. Merger Memo MEMORANDUM TO: All Employees FROM: Management Team DATE: January 30, 2015 SUBJECT: Healthcare International Organization Merger CC: Leadership Team In response to the recent merging of Healthcare International and Care Alliance Health Systems, the management teams of both medical facilities has come together to write a memo on the merger and the effect that it will have within our new organization. Our organization will now be called Care Alliance International Systems. This memo will discuss how the merger will affect our organizational culture (on products and services), how organizational behavior affects overall quality, and how organizational behavior affects competition and human relations. In addition to that, this memo will review how job design, work processes, and performance expectations effect our organization. Lastly, this memo will discuss how the management team will ensure the success of the new Care Alliance International systems. Organizational Culture: Care Alliance Health Systems is dedicated to providing a healthy culture within our facilities so that we may maintain our spirit of excellence with our customer service. There are several impacts of organizational culture on products and services that includes all of the following: company...
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...Accountable Care Organizations: Key to Transforming Healthcare? The Talia Goldsmith, MHA Candidate 2011 Suffolk University Sawyer Business School HLTH 890AE: Healthcare Strategic Management Professor Richard H. Gregg, M.A., M.B.A. April 28, 2011 Table of Contents Objective .....................................................................................................................................3 Introduction ..............................................................................................................................3 Overview of ACOs as a Mandate and an Opportunity for Healthcare Organizations............................................................................................................................4 Examples of Missions, Visions, Values and Goals for ACOs........................................6 Mission ................................................................................................................................................. 6 Vision ....................
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...Introduction II. Employees’ career development opportunities A. New Employee Orientation B. New Manager Orientation C. The Leadership Academy D. Online Training E. Staff Development training III. Managing staff turnover IV. Outpatient vs. inpatient services V. Weaknesses of management VI. Recommendations VII. Conclusion VIII. Reference list Management at Stamford Hospital Introduction Stamford Hospital is one of the leading hospitals in healthcare provision in Stamford and Connecticut at large (Frampton & Charmel, 2008). The hospital is a non profit organization and has been in the business for more than 100 years (Heuer, 2004). Stamford Hospital is said to have created about 2300 job opportunities for health care providers (Daft & Marcic, 2005). Its vision is to offer quality health care services to its patients. The hospital makes use of the new technology and is one of the Planetree Alliance member hospitals. The Planetree Alliance members are obliged to provide patient centered services meaning all members must focus on maximizing their patient’s satisfaction. The hospital provides medical services in areas such as cancer treatment, cardiac services, orthopedics and general health (Spinelli, 2006). Stamford Hospital is a partner of the New York-Presbyterian Healthcare System and a key training partner of the Columbia University which offers medical courses (Heuer, 2004). The hospital has an employee development...
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...understanding, agreement, and commitment between all divisions and units. One of the problems at the Managed Care Organization of America is that the healthcare professionals are put in a position where they are inhibited in their involvement over the communication and networking systems between the Nursing Administration, the head of each nursing unit or the RN or LVN in charge, and the certified nursing aids. This executive summary takes a brief look at designing and developing a contract process program that integrates cooperation and communication systems between the Nursing Administration, the head of each nursing unit or the RN or LVN in charge, and the certified nursing aids. Another challenge for the Managed Care Organization of America is the unclear policies in the Hospital Equipment Management Program. This executive summary offers a proposal whereby the healthcare professionals would develop and monitor a two-way communication channel and incorporate it into the Hospital Equipment Management Program, hold related workshops that can be attended by the Director of Hospital Operations and the division managers, build a cooperation team that unites operational goals and develop systems that evaluate whether these operational goals are being met and implemented with success. This executive summary also gives a brief overview of how leadership and management affects operational goals and networking when the VP Ancillary Services undermined the Director of Hospital Operations by interfering...
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...patient satisfaction in healthcare. According to researchers, “in health care, the whole notion of quality has become a source of confusion and sometimes a distraction from genuine value improvement” (McClellan, 2008, p. 23). Quality is affected by patient outcomes and satisfaction. At the same time, quality helps to determine the value in healthcare. Many quality and value initiatives are aimed at reducing health care disparities that exist in American healthcare system, as well as at improving the quality of care (McClellan, 2008). Generally speaking, various quality of care initiatives contribute to the overall success of any health are organization, including financial success and success of nursing practices. To achieve higher level of quality of health care services, it is necessary to use effective mechanisms, which involve certain changes, such as additional staffing, new equipment, adequate audits, and other changes. Health care organizations should be focused on overcoming any barriers to successful quality improvement. Quality and values initiatives in health care help to achieve this goal. The major goal of this paper is to discuss the relationship between the external quality and value initiatives in health care and their effect on the financial success of an organization and nursing practice. To achieve this goal, it is necessary to identify the initiatives and the specific nursing practices affected, as well as the role of nursing leadership in the success of meeting...
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...learning solutions. The company's IT-enabled services include business process outsourcing (BPO) transaction processing services and customer interaction services (CIS). IGATE offers its services to customers across insurance; healthcare and life sciences; manufacturing; retail and logistics; banking and financial services; communications; energy and utilities; product and engineering solutions; government solutions; and media and entertainment industries. The company offers its services globally with operational bases in India, Canada, the US, Europe, Mexico, Singapore, Malaysia, Japan, Australia, the UAE, South Africa, China, Switzerland, Mauritius and the UK. iGATE is headquartered in Fremont, California, the US. The company’s focus is to provide joint solutions to clients through partnerships and strategic alliances. Recently, iGATE partnered with Rio Tinto, to create next generation technologies and contribute to global growth and development of Rio Tinto's 'Mine of the Future program. Organizational Structure of iGATE: • Since the appointment of the new CEO Ashok Vemuri, there has been a significant change in the organizational structure of the company. The leadership has become more de-centralized and there has been a significant effort in the leadership to increase their own accountability towards their clients. This is unlike their previous organizational...
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...by organizations like Apple, Amazon, or Google, their innovative successes has allowed them to achieve global reign in their individual business areas. The success gained by these companies cannot be credited to only the vision of their CEO/leader but the credit for the success goes to everyone involved in the design, production and management of all the projects within the company. In The Innovator's DNA, innovative leaders have obtained and held onto three prominent skills that these innovative organizations have which generally help contribute to the successes of the respective companies. Along with the DNA of disruptive leaders and organizations, Doyle & Smith (2001) told of what they named “Classical Models of Managerial Leadership”. With having a strong leadership model with the DNA of the disruptive leaders and organizations, organizational leaders have the capability to takeover a global market by creating what will be considered to be a truly innovative product and/or service. One of these great innovative organizations in the medical world is Intuitive Surgical. This robot-aided surgical company created the “da Vinci Surgical System”. This is the companies most innovative and profitable product yet. The dynamic company industrialized a groundbreaking product and reached market supremacy worldwide! While their competitors have started to surface, Intuitive Surgical doesn’t face ant real threats from any of the new companies. The Leaders of Intuitive Surgical, and its entire...
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