Premium Essay

Healthcare Professional Interview/Executive Summary

In: Business and Management

Submitted By nettie
Words 870
Pages 4
Healthcare Professional Interview/Executive Summary
MBA 532: Managing the Healthcare Professional
Dr. Asfaw

Healthcare Professional Interview/Executive Summary Healthcare professionals and organizations face a variety of challenges. In the rapidly expanding health care industry, experienced, dedicated health care professionals are a scarce resource. Therefore knowing how to adequately manage is vital to retaining employees and keeping the organization operating smoothly. Managing the health care professional not only consists of standard management but it also of applying intergeneration dynamics in a way which will motivate the employees so that they will help to move the organization to the next level. While interacting with my target organization, Life Home Care, I was given the opportunity to interview a member of management. Below is the list of questions as well as the manager’s response. 1. What are the duties of your HR department? The Human Resources/Office Manager has a variety of functions and duties that involve recruiting, training, motivating and retaining employees. In addition, the HR department ensures compliance with employment laws, manages benefits as well as manages conflict within the organization. 2. What issues has your organization encountered? We have encountered issues such as employee not completing the daily task example, watching TV when they should be assisting the client, employees not showing up at the client’s house and not notifying the office. Other issues pertaining the clients include other family members expect the home health aide to assist them as well. 3. How are the home health aides’ places within the organization? The care givers are placed based on their skills and training. Those with minimal are assigned to clients who require little assistance while those with more extensive training are placed…...

Similar Documents

Premium Essay

Executive Summary

...Executive Summary: New Benefit plan for Huge Computer Company In response to your request, our team has evaluated and integrated the benefit package and retirement plans for the newly merged Huge Computer Company. The following report will compare key features of each plan while making observations and recommendations on merging the two plans. Key Issues: • Evaluating and blending of two very different organizations into one. • Transition and new plan - taking into consideration the wide age range and corporate cultures of the two employee groups, especially the software engineers. • Different focuses – younger CC software engineers thriving in a casual environment focusing on high creativity and innovation; older, grounded, and formal individuals from HC. Research Method: The Primary Research method was interviews of the HR managers and departmental managers of both companies. Each interviewee was asked for their assessment of how their current programs meet their respective needs and what the programs lacked; their perceptions of the other company’s plans; and what their personal key areas of concern were in regards to the implementation of a new benefits plan. Results: Benefit Description Importance For HC Importance For CC Recommended for merged plan Choice in Health Ins. Very High Low See Below 401k/IRA options Very High Low See Below Stock Options - High See Below Life Insurance High Low See Below Dental & Vision High High See......

Words: 343 - Pages: 2

Free Essay

Executive Summary

...Running head: EXECUTIVE SUMMARY Executive Summary XXXX XXXXXXX XXXXX XXXXX Executive Summary Brief Situation Analysis In this ever-growing field of medical services, many providers become overburdened with the tedious tasks and administrative duties involved in the filing and processing of medical claims and payments. Our vision is to be a Medical Billing Service Company that provides excellent quality management and administrative services to medical providers for their Medical Billing and Coding, maintaining of patient accounts, Medical Payments from Insurance Providers and patients, in addition to the follow up on minimum rejections from Insurance Providers. Our mission is to provide these services to alleviate the office staff of these tedious duties and in turn allow them to maximize their income or bottom line, while remaining compliant with all rules and regulations. In addition, we provide consultations and classes to the individual Medical Providers with regards to Medical Coding and Compliance with the various Insurance Providers. We also offer a very aggressive Collection Specialist to minimize the many bad debts and write-off accounts to maximize revenues. Strategies Our corporation believes that out-sourcing the tedious tasks involved in the filing and processing of claims and payments is a smart move for a medical practice. Instead of in-house processing, which takes up a lot of time and effort on the part of......

Words: 520 - Pages: 3

Free Essay

Executive Summary

...“Executive Summary” Little Bumble Bees Daycare facility will operate as sole proprietorship and is located on the corner of North six street in Hopewell, Va. Our daycare facility is a full service child facility that offers 24 hours/ 7days a week care, with the exception of holidays. We offer services for children 3 months to 12 years of age. The Little Bumble Bees Daycare Facility will be focusing on the middle to upper class market. This group of families has both parents working, not allowing them time to raise their child during the day. This group has the money for child care, and is willing to spend a little extra to get a higher level of care. Our staff have specialize training in child care providing services, first aid, and CPR. Little Bumble Bees Daycare Facility has innovative learning systems and facility has small classes for pre-K students, for more one on one learning in the class. Employees are expected to wear scrub type uniforms while they are on the clock; street wear is not permitted while on the clock. There will be five classrooms rooms in the facility with chairs, desk, blackboard, and etc. Our mission is to provide a safe and fun learning environment for our children. We take pride in our center and focus on meeting each individual child and family needs, while providing quality, safety, and reliable child care. The market that we want to target is one specific customer group, the middle to upper class, two income professional families. This...

Words: 386 - Pages: 2

Free Essay

Executive Summary

...the   immediate   commencement   of   manufacturing   of   refrigerated   transport   vehicles,   rail   cars,   containers,   coolers,   freezers,   cold   storage   facilities,  and  a  vast  array  of  products  and  product  applications.           TG  is  continuing  production  of  products  at  its  Raleigh,  NC  facility,  and  will  move  to  a  larger  facility  early  in  2011.    This   expansion   of   manufacturing   and   assembly   for   composite   panels   and   structures   will   supplement,   enhance   and   supersede   the   lines   of   refrigerated   transport   vehicles   into   numerous   identified   markets.     Next-­in-­line   products   for   Page  1  of  3    -­    THERMIC  GREEN  LLC    -­    Executive  Summary    -­    March  31,  2011     Where  Science  Finds  Meaning  and  Practical  Application   manufacturing  setup  include  new  DC  refrigeration  systems,  advanced  thermal  syphons,  medical  transport  and  storage   devices,  advanced  cold  storage  systems,  and  a  variety  of  other  products.   LARGE M ARKET SI ZE: Thermic  Green  target  markets  include  current  end-­users  that  have  immediate  needs  for  advanced  energy  products.         Through  the  processes  of  R&D,  testing,  sales  and  use  of  various  TG  products  in  both  the  United  States  and  Brazil,  TG   has  assembled  a  vast  list  of  industry  customers  and  contacts  to  which  we  will  now  accelerate  release......

Words: 1450 - Pages: 6

Free Essay

Executive Summary

...EXECUTIVE SUMMARY Urinary incontinence (UI) is any involuntary leakage of urine. It is a common and distressing problem, which may have a profound impact on quality of life. Urinary retention also known as ischuria is a lack of ability to urinate. Urinary retention is characterized by poor urinary stream with intermittent flow, straining, a sense of incomplete voiding and hesitancy causing the bladder to remain full and requires a catheter for drainage. Urinary incontinence and retention are the 2 main reasons why personal urinals are used. The biggest issues dealing with personal urinals both in hospital and public settings are the embarrassingly disgusting odors left from residue urine and more importantly the potentially dangerous bacteria and viruses that could reside on your urinal. We at Mario Medical, Inc. offer a solution to male and female urinal users with the Uri-mist. The Uri-mist is a portable personal urinal that has a built in spray mist system on the cap. This product is used like a normal urinal, where a user fills the urinal with urine content. When finished the urinal must be emptied and cleaned. The old process was to empty the urinal contents in the toilet, and then rinse the urinal out with water which will be disposed in the toilet. At this point some users are finished cleaning such as hospitals in most cases and those with dexterity issues while others use a more sterile method by cleaning the urinal with disinfectant or bleach mix......

Words: 996 - Pages: 4

Premium Essay

Executive Summary

...Executive Summary When you think of the discount retail industry there is no bigger name than Wal-Mart. Wal-Mart has built them into the industry leader in a very competitive market, and they continue to set the bar for every company. But as of late Wal-Mart’s sales growth rate has been slipping, which is causing a major problem for them. For the past few years Wal-Mart has grown accustom to double digit sales growth rates, but recently they have been unable to match their previous success. Now Wal-Mart is faced with the challenge of regaining the success that they once had. In order to recapture these high growth rates it is important to understand what lead Wal-Mart to these high growth rates in the first place. When analyzing Wal-Mart externally you find that its 5 forces tend to have a positive effect on the company. The company has high barriers of entry, a moderate threat of rivalry with Target and Kmart due to its expansion of super centers, and it’s...... Business strategy Business Strategy Analysis of Wal-Mart Sam Walton, a leader with an innovative vision, started his own company and made it into the leader in discount retailing that it is today. Through his savvy, and sometimes unusual, business practices, he and his associates led the company forward for thirty years. Today, four years after his death, the company is still growing steadily. Wal-Mart executives continue to rely on many of the traditional goals and philosophies that Sam's legacy left......

Words: 13234 - Pages: 53

Premium Essay

Executive Summary

...Executive Summary The Estee Lauder Company was founded by 1946 by Mrs Estee Lauder and her husband, Joseph Lauder. The Estee Lauder Company is the company that sell numerous beauty and skin care products in the cosmetics marketplace. Estee Lauder acquired many brand licensing such as Michael Kors, Tommy Hilfiger, Donna Karan, Bobbi Brown and La Mer. The company’s vision is: “Bringing the best to everyone we touch and being the best in everything we do. By ‘the best’ we mean the best products, the best people and the best ideas.” Besides, the company also committed to uncompromised ethics and integrity. The highest standard of ethics is a condition of employment for al Estee Lauder’s employees. The company is committed to the Code of Conduct which require the employees to conduct themselves at all times within the letter and spirit of the code. Since 2011, Estee Lauder has 28 brands, sells product in over 150 countries and territories and employs over 31,200 people worldwide. The company is managed using the strategic business unit-type structure where three of the top 12 executives are Mrs Estee Lauder family members. The company has a manufacturing facilities, R&D operation and business offices and for each group of vice presidents, there are four division such as skin care, makeup, fragrance and hair care. The company sell its products through upscale department stores, specialty retailers, upscale perfumeries and pharmacies, professional hair free shops in airports and...

Words: 557 - Pages: 3

Premium Essay

Executive Summary

...Executive Summary Nancy Rodriguez Grand Canyon University NRS-451V September 28,2014 Executive Summary Patient education is crucial to improve quality of patient care, increase healthy behaviors and improve health status. Nursing and patient interaction plays a very important role, and part of a nurses’ job is to educate the patient (Ferguson et al., 2013). Educational programs such as nursing groups would be of great benefit to implement at Aurora Behavioral Health facility. The following content will provide the purpose, target audience, benefits and more details on why implementing this programming will benefit this facility and improve quality of care. Purpose of Programming The main purpose of this programming is to improve patient health and slow down disease deterioration. This also gives the patients a chance to express some of their worries or concerns regarding the treatment or medication they are getting. This type of population already has a challenging time understanding their own condition and or state of mind, not all of them but most of them since they are mentally challenges due to their psychotic disorder. This programming also serves the purpose of nurses developing a therapeutic relationship with their patients, often times nurses will be able to pick up if there is a change in behavior, which can become a very important hint when related to a patient that is severely depressed. Overall increased customer satisfaction is the end goal. Target...

Words: 921 - Pages: 4

Premium Essay

Executive Summary

...Julie Gray Executive Summary 23 September 2014 “An Effective Guide For Leaders To Make The Workplace Exciting Again” INTRODUCTION Purpose of the Paper In the 21st century, effective leadership is absolutely essential in the workplace. Times are changing and outdated leadership techniques are no longer acceptable in such a diverse workforce. Employees of today are demanding more modern leadership tactics that will make work fun again. Employees want to feel that they are important in their leaders’ eyes. They want likeable leaders that are genuinely interested in making the workplace challenging and exciting. Employees are tired of hearing “all of the right things” and would appreciate their leaders’ honesty about what must be accomplished. Leaders must be able to engage their employees and motivate them to create the best outcome for the company. There are six things that every leader must do in order to become the most effective leader that they can be. SUMMARY 1. “Allow People to Fail; Encourage Employees to Test Their Ideas” Employees must feel empowered to be entrepreneurial and independent. Leaders should encourage them to try out their ideas and allow for failure. Also, leaders should not feel like they must always be in charge. They should trust themselves enough to allow their employees to have the freedom to explore their passion. This is a crucial element because passionate workers look to create an impact in their company. 2. “Build Teams......

Words: 565 - Pages: 3

Free Essay

Executive Summary

...Memorandum To: Professor H. From: V Feliciano Date: 11/27/2014 Subject: Executive Summary- “Teaching Smart People How to Learn” by Chris Argyris, Harvard Review The purpose of this summary is to explore the importance of learning in the corporate world. Much of the business success largely depends on learning; however, this resource tool has shown to be problematic for some. High commitment workers need to consider their behavior critically, identify possible ways they unintentionally contribute to the organization problems, and learn how they can solve these issues. Looping: A Defense Mechanism? In order to understand the learning process, such terms as “single loop” and “double loop” were created to understand the differences between the two. Most highly–skilled professionals are very experienced in “single loop” learning. The reason stems from the fact they have spent most of their lives obtaining academic success, mastering one or a few knowledgeable disciplines, and applying those disciplines to answer real life problems. Whereas “double loop” learning explores other opportunities to resolve a problem with a shared perspective all while leaving bias thoughts and opinions out of the equation. These facts alone help explain why workers are horrible at double-loop learning. Because many workers are almost always successful, they rarely experience disappointment. Therefore they act defensive, disregard criticism, and place the blame on others but......

Words: 757 - Pages: 4

Premium Essay

Executive Summary

...Executive Summary Background Sunpharma, as a pharmaceutical company, is going to modify its business model to base revenue on customer satisfactory. -Strengths & Opportunities -Threats & Weakness 1. Wider products assortment 1. Shortage of competent pharmacists 2. Good relationship with business partners 2. Fierce competition 3. Corporation cultural focus on people 3. Pharmacist lack of “soft skills” 4. Self-service design 5. Upcoming favorable legislation HR challenges and recommendations After fully understand the current environment, HR faces external challenges such as constrained workforce, fierce competition and unfavorable current law. Conditions within the organizations are insufficient budget, uncooperative pharmacists and invalid customer service management. Aligning the environment, HR implements the firm’s strategy and develops policies and practices to support the company change, including the improvement of performance appraisal and payroll system, development of the learning organization, enhancement of the employee relations and partnership with universities. Implementation plan -Hire professionals from outside to held seminars and online resources: The seminar will include communication, sales, and interpersonal skills. We will......

Words: 403 - Pages: 2

Free Essay

Executive Summary

...Executive summary (Group 12) Introduction: - Enter the sanctuary, find the harmony as the body heals, the spirit lifts and the time is yours once more at blue lagoon spa. Set as a partnership, blue lagoon aims to be the premier spa/salon and establish itself as a dependable destination. Through a unique combination of offered services and products, it will quickly gain market share, mainly targeting upper class. Blue lagoon spa will be the new chi-chi destination in town , providing customers with a relaxing, rejuvenating atmosphere where all of their mind and body needs can be met. WE know the way to seventh heaven. We offer a series of spa treatments and aromatherapies that blend the techniques and philosophies of the ancient and modern world, provide gym facilities; pools, kinesis studio and experts advise making a heavenly experience possible. Intended methods of research:- To gain the relevant information we will use both primary and secondary sources. We will carry out questionnaires and interviews to research about consumers tastes and preferences and find out on what basis customers choose spa services and how frequently do they visit such places so that we may be able to provide them with better services. To gather information relevant to the proper functioning of the spa business and to help inculcate the best possible practices into our system we will take help from the International Spa Association. We will consult the website of the Department of......

Words: 399 - Pages: 2

Premium Essay

Executive Summary

...products Location: Washington County, Oregon, United States (Near Beaverton, Oregon) History (yrs.): SECTION 1: EXECUTIVE SUMMARY is an American multinational corporation that is engaged in the design, development, manufacturing and worldwide marketing and sales of footwear, apparel, equipment, accessories and services. The company is headquartered near Beaverton, Oregon, in the Portland metropolitan area. It is one of the world's largest suppliers of athletic shoes and apparel[5] and a major manufacturer of sports equipment, with revenue in excess of US$24.1 billion in its fiscal year 2012 (ending May 31, 2012). Nike, Inc. (NYSE: NKE), headquartered in Beaverton, Oregon, is the largest and most successful brand of shoes, sports equipment, clothing, and controlling more than 60% of the market and becoming a pop culture icon.Athletic footwear and apparel, sport equipments and other athletic and recreational products. The company was founded on January 25, 1964, as Blue Ribbon Sports, by Bill Bowerman and Phil Knight,[1] and officially became Nike, Inc. on May 30, 1971Nike sponsors many high-profile athletes and sports teams around the world, with the highly recognized trademarks of "Just Do It" and the Swoosh logo.. Provide a detailed description of your company. Nike promotes its products by sponsorship agreements with celebrity athletes, professional teams and college athletic teams. Nike’s mission statement is "To bring inspiration and innovation to every athlete*......

Words: 631 - Pages: 3

Premium Essay

Executive Summary

...SAMPLE EXECUTIVE SUMMARY PipeDream.com Retail Application Services This document was prepared by: eStrategyPartners.com "Business Solutions for eCommerce" The "Digital Coast's" leading ebusiness consulting firm, established on the belief that there is a critical need for objective and creative analyses of the strategic possibilities of eCommerce and Internet technology. eStrategy Partners provides both the strategic expertise of traditional management consulting firms and the technical planning capability and accountability of Internet professional service firms. "eStrategy" -- the identification, design and implementation of business solutions for eCommerce. Pipedream.com 04/03/00 Proprietary and Confidential Pipedream.com – Retail Application Services Executive Summary Opportunity Competition between online etailers for customers is at an all time high. However, most etailers mirror traditional brick-and-motor business models: open a store, drive traffic to it, and hope for sales, while failing to take advantage of the Web’s ability to create networks of consumers through online communities, content, and partnerships. The Concept Pipedream.com has created a new weapon in the retailer’s arsenal of strategic partnerships turning single consumers into networks of consumers. Recognizing this market need, Pipedream.com has developed a service that will greatly improve how Internet retailers entertain and service its customers. Integrating services and......

Words: 1527 - Pages: 7

Premium Essay

Executive Summary

...Executive Summary for Dave & Buster’s, Inc. ******** MISM 3310-01 March 3, 2011 Dave & Buster’s, Inc. utilizes various systems for its day-to-day functions. Because the technology in the organization must support restaurants, warehouses, and the corporate office, several systems must be integrated to work together to support all the activities of the organization. Dave & Buster’s restaurants, known as stores, require detailed point-of-sale, or POS systems, labor systems, and inventory systems designed for restaurant use. Warehouses require inventory systems, which also tie into the financial system. The corporate office requires a financial package that supports approximately $521 million in revenue per year and inventories of approximately $13.8 million per year, based on 2009 annual reporting (“Dave & Buster’s”). As well, the corporation must also utilize a powerful human resources and payroll system that is capable of supporting approximately 8,000 employees in the United States and Canada. Each of these systems and various other in-house developed applications are supported by a host of servers, switches and other hardware that must all work together to provide optimal support to keep the stores functioning. All of these systems allow Dave & Buster’s to provide the best service to its guests while also providing in-depth reporting to its management and executive management. To begin with, a SWOT analysis was conducted to analyze Dave & Busters’ strengths,......

Words: 1579 - Pages: 7