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Heart of Change

In: Business and Management

Submitted By troyeibner
Words 2372
Pages 10
In preparation for Organizational Management (MNGT 5590) ten weeks ago, I decided to

print all documents related to it. Upon reading that an Integrative Paper was required to

complete the course, I wondered how best to accomplish this task. According to MGNT 5590’s

catalogue description, the intent of the course is to introduce students to the basic principles of

human behavior effective managers’ use when managing individuals and groups. This include

theories related to individual differences in abilities and attitudes, attribution, motivation, group

dynamics, power and politics, leadership, conflict resolution, organizational culture, and

organizational structure and design. This same description can be best summed up in “The Heart

of Change” – Real Life Stories of How People Change Their Organizations. To fulfill the final

requirements of MNGT 5590, it is my intent to provide a summation of The Heart of Change,

how the books ties into the course’s main text, “Organizational Behavior and Management, and

how both books are interwoven into various facets of my life, and finally, I will provide some

closing thoughts related to my interest in the Heart of Change and the class in general.

Written by John P. Kotter and Dan S. Cohen in 2002, the Heart of Change is based on Leading

Change, a book written in 1996 which described how it is not systems or strategies that make

organizations successful. Rather, it is the human nature (behavior) of people that make

organizations successful. How? By tugging at one’s emotions. Kotter and Cohen interviewed

over 200 people from 90 United States, European, Australian, and South African organizations to

create eight steps people follow to foster change. The purpose of the Heart of Change is to delve

into the core problems people face regarding...

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