Hello

In: Business and Management

Submitted By sandesh94
Words 8639
Pages 35
ICMR Case Collection

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ICFAI Center for Management Research

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SCM and ERP Software Implementation at Nike –
From Failure to Success

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This case was written by Ruchi N. Chaturvedi, under the direction of Vivek Gupta, ICFAI Center for
Management Research (ICMR). It was compiled from published sources, and is intended to be used as a basis for class discussion rather than to illustrate either effective or ineffective handling of a management situation.  2005, ICFAI Center for Management Research. All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, used in a spreadsheet, or transmitted in any form or by any means- electronic or mechanical, without permission.
To order copies, call 0091-40-2343-0462/63/64 or write to ICFAI Center for Management Research, Plot # 49,
Nagarjuna Hills, Hyderabad 500 082, India or email icmr@icfai.org. Website: www.icmrindia.org

OPER/049

SCM AND ERP SOFTWARE IMPLEMENTATION AT NIKE – FROM
FAILURE TO SUCCESS
“We became a poster child for failed implementations.”1
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Roland Wolfram, Vice-president - Global Operations, Nike Corporation, commenting on the i2 software implementation failure in 2000.

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“The lesson of Nike’s failure and subsequent rebound lies in the fact that it had a sound business plan that was widely understood and accepted at every level of the company. Given that resiliency it afforded the company, in the end the i2 failure turned out to be just a speed bump.”2
- Christopher Koch, Executive Editor, CIO Magazine in 2004.

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The US-based Nike Corporation announced that it had generated profits of $97.4 million, around
$48 million below its earlier forecast for the third quarter ended February 28, 2001. The company said that the failure in the supply chain…...

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