...UNIT 37: THE TRAVEL AND TOURISM SECTOR Get assignment help for this unit at assignmenthelpuk@yahoo.com LO1 Understand the history and structure of the travel and tourism sector History: pilgrimages, the grand tours, post industrial revolution, post war, current; factors facilitating growth eg technology, time, money, freedom of movement, infrastructure, social conditions; possible future developments eg sustainability Travel and tourism sector: travel services; tourism services; conferences and events; visitor attractions; accommodation services; passenger transport; relationships and links, levels of integration; Liepers tourist system, chain of distribution; private, public and voluntary sectors https://www.blogger.com/blogger.g?blogID=5649485182751853952#editor/target=post;postID=3967859198127394100 LO2 Understand the influence of local and national governments and international agencies on the travel and tourism sector Influence: direct, indirect; economic policy, political change, planning to minimise negative effects of tourism Government: levels eg local, regional, national, European Union; Government sponsored bodies, regional tourist boards; functions, interrelationships International agencies: agencies eg United Nations, World Tourism Organisation, World Travel and Tourism Council, International Civil Aviation Organisation, International Air Transport Association; functions, interrelationships with governments LO3 Understand the effects of supply and demand...
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... | |Pearson BTEC Level 4/5 HNC/D Diploma in Hospitality Management |Unit 37: The Travel and Tourism Sector | |Student name |Assessor name | | |Mihaela Dariescu | |Date issued |Completion date |Submitted on | |28 July 2015 |Presentation date: 24 November 2015 | | | |Submission on Turnitin for presentation: 29 November 2015 | | | |Written assignment: 4 December 2015 | | | | | |Assignment title |The Travel and Tourism Sector...
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...Information and Communication Technologies in Tourism Agenda 1. 1.1 ICT and tourism – introduction Tourism as information business 1.2 2. 2.1 2.2 2.3 2.4 2.5 eTourism – ICT usage in tourism ICT usage in tourism – overview and case studies Tourism stakeholders and interfaces Tourism suppliers and eTourism Intermediaries and eTourism Destination organisations and eTourism Tourism management and eTourism 3. 3.0 3.1 3.2 3.3 3.4 3.5 3.6 3.7 Trends and future applications Social Media & Web 2.0 Website optimisation Interoperability and semantic web Software agents Recommender systems Dynamic packaging Mobile services & ambient intelligence Online auctions in tourism 2 ICT in Tourism © copyright IFITT 1.2 eTourism – ICT usage in tourism Definition and history of eTourism Facts & trends Reasons, advantages and implications of ICT usage ECCA – eTourism Competence Center Austria 3 ICT in Tourism © copyright IFITT 1.2 eTourism – ICT usage in tourism Definition and history of eTourism Facts & trends Reasons, advantages and implications of ICT usage ECCA – eTourism Competence Center Austria 4 ICT in Tourism © copyright IFITT Introduction - ICT ICT - Information and Communication Technologies Umbrella term for technological developments for the Production, analysis, storage, search, distribution and use of information ICT includes a combination of hardware software telecommunications netware groupware humanware ICT enables effective data processing & communication...
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...Introduction Heritage Tourism Heritage tourism is define as the activities and services which provide international and domestic visitors with the opportunity to experience, understand and enjoy the special values of a region’s heritage, are sometimes referred to as heritage tourism (Lorton, 2013). According to Leigh Burns “heritage tourism is a personal encounter with traditions, history and culture. Heritage tourism is based upon the concept that each community has a story to tell. This is a rapidly growing niche market that is directed towards experiencing the local customs, traditions, arts, history, sites, and culture that authentically represent a particular place (Burns, 2010) Objective of the study The study includes the following objectives: * To identify the heritage destination and the overall satisfaction of tourists who visit heritage destinations. * To observe and understand the trend of heritage tourism in Nepal. * To analyze heritage destination and tourist’s overall satisfaction, and travel behavior characteristics. * To understand the impact of heritage tourism in Nepal. Hypotheses of the Study The study includes the followings hypotheses in order to analyze the relationship between heritage destination attributes and tourists’ satisfaction and their behavior characteristics, to understand the difference in derived factors in relation to their demographic and to identify the differences in the overall satisfaction of tourists’ in terms...
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...Abstracts: Tourism Development Journal, Vol. 8. Issue 1, September 2010 Status of MICE Venues and Services in National Capital Region – A Study of Service Providers Opinion Manjual Chaudhary and Surjeet Kumar Abstract Meeting, Incentive, Conference, Exhibitions (MICE) is a niche business for the specialized clientele and services it offers. Globally it is growing at fast rate and India too is following at 15% to 20 % annual growth. Promotion of a destination; a city, hotel or resort as a MICE venue requires infrastructural facilities backed by support services. Infrastructural facilities involve connectivity, water supply, power, telecommunications etc. at macro level and at micro level facilities such as technical services, display, manpower, computer & audiovisual etc . The facilities at the macro level are provided by the government, when it identifies a city as MICE destination. Government of India (2007) plans to develop golden triangle cities of Delhi, Agra & Jaipur as MICE destinations. Further micro level facilities are created by hotels, travel agents, airlines, event management companies, convention centres, transport companies etc. This paper attempts to assess MICE venues and services of NCR region through a survey of hotels, travel agents, event management companies, conference venues and airlines as these are the prime players in the organization of MICE events. Key Words: Business Tourism, MICE, Event Management. ---------------------------------- Congress Tourism in...
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...sponsored bodies and international agencies on the travel and tourism sector 2 Role of the Government in Tourism 2 Role of the government bodies 4 Roles of International Agencies 5 United Nations (UN) 6 United Nations World Tourism Organization (UNWTO) 6 World Travel and Tourism Council (WTTC) 6 Driving the Agenda - raising awareness of travel and tourism industry as a revenue generator. 7 The Facilitator: educating industry participants. 7 The Networking Forum 7 Q 2.2 Illustrate how local and national economic policy has an effect on the success of the travel and tourism sector 8 GOVERNMENT ECONOMIC POLICY AND TOURISM 8 • Direct Influence 8 Taxation (remove money) 8 Infrastructure investment and maintenance (inject money) Government spending on tourism 8 Tourism development 9 • Indirect Influence 9 Q 2.3 Analyse the implications of political change on the travel and tourism sector in various countries 10 Impact of political change on the travel and tourism industry 10 IRAN 10 CHINA 11 Reference and Bibliography 12 Q 2.1 Explain the role of government, government sponsored bodies and international agencies on the travel and tourism sector Role of the Government in Tourism The role of the government, according to traditional political theory, is concerned with maintaining law and order, defence, internal communication and transport infrastructure, and economic redistribution. All of these affect tourism. There are two levels in the role of government...
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...of Indian Tourism Industry Anurag Dugar* Competitiveness is a comparative concept, primarily applicable at the company or firm level (McFetridge, 1995) and indicates towards its willingness and ability to compete in a given market, but the contemporary usage of this term has extended its traditional meaning to new dimensions. However, for one school of thought, competitiveness is equally applicable to all business enterprises, levels of government and nonprofit agencies and workers of the postmodern nation state. (Hillman C. H. 1992), but for another the underlying premise for competitiveness is - ‘firms compete, and not nations’, for example, according to Krugman - "The world's leading nations are not, to any important degree, in economic competition with each other" (Wikipedia). Similarly, Porter holds that - diversified corporate do not compete; only their business units do. Thus, according to the second school of thought competition occurs at the business unit level and hence the ‘corporate strategy’ must reinforce and focus on nurturing the competitiveness of each (business) unit. From this perspective, Nations can be visualized as diversified conglomerates and its sectors, industries and firms as its diverse business units, and then the role, relevance, importance and impact of “Government Policies” (Corporate Strategy), on the competitiveness of its sectors, industries and firms (business units) is clearly elaborated and India (as a conglomerate) and its Tourism Industry...
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...Lac,K. (2013). Make a decision to support eco-friendly tourism this Earth Day. Retrieved from http://www.examiner.com/article/make-a-decision-to-support-eco-friendly-tourism-this-earth-day-1 In the given article the author pings a caution reminder to the travelers to start some essential things on the Earth day April 17.Since tourism industry places huge stress on the environment, as a traveler we should support eco-tourism by using eco-friendly products. Some of the tourism industry began to encourage this by providing eco-friendly hotels, on-site bike rentals, biodegradable bottles. Likewise many airlines were putting their effort to lessen their carbon foot prints. Finally the writer supports the future generations to enjoy beautiful destinations as it is, for that we need to preserve our beloved mother EARTH. African Wildlife Foundation. (n.d.). Conservation Tourism:Conservation tourism turns wildlife into a local asset. Retrieved from http://www.awf.org/economic/conservation-tourism The given article emphasis how Africa’s wildlife is conserved besides threats and the initiative steps taken by AWF to develop the tourism. The foundation appointed some non-profitable trusts to preserve the forest areas from the occupiers. They face challenges from local community and they teach them the importance of wildlife and how to preserve it. They found some solutions to support the locals by developing ecotourism lodges, providing jobs, giving training as a safari operator to support...
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...Azizian, Nils Knickenberg, Gloria Neuwinger Topic: Tourism Industry in Thailand Introduction Thailand is a wondrous kingdom, featuring Buddhist temples, exotic wildlife, and spectacular islands. Along with a fascinating history and a unique culture that includes delectable Thai food and massage, Thailand features a modern capital city, and friendly people who optimize Thailand’s “land of smiles” reputation. Thailand has rich sources for travelling and therefore deeply attracts people from all over the world. Each year, around 11 million visitors go there. Actually, tourism in Thailand plays an important role in the Thai economic structure and even in the whole Thai society, and it has a profound effect on Thai economy. This study concerns the background information of tourism in Thailand and will analysis certain problems that come along with it. Tourism is becoming the pillar industry in Thailand. In the last 20 years, tourism in Thailand developed rapidly. According to a survey done by ESCAP,” domestic tourism was able to contribute 29695 million baht to GDP, which was 3.7 per cent of total GDP (Gross Domestic Product) in 1983.” According to another statistic, in 2009, tourism was contributing 14.7 % to Thai GDP. According to the government’s data, in 2010, Thailand attracted 15.8 million tourists, and it generated about 19 billion dollars of revenue. Sisdivachr Chevaratanaporn, the president of the Association of Thai Travel Agents, states:” The industry generates hundreds...
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...Executive summary: The tourism marketing strategy has been prepared with realistic, achievable goals and objectives that will maximise the opportunities provided to tourism operators within UK. It is constructed in a manner that provides linkages with the marketing strategies of major industry stakeholders. Britain tourism industry profile: Tourism is the UK’s sixth largest industry – amounting to £105bn in revenue each year. It has employed over 1.3m people, generates £20bn per annum in foreign exchange and contributes an estimated £24bn per annum to the Exchequer through VAT and other taxation. Value of tourism industry in UK: There is great potential to increase the tourism industry in UK. The table shows the value of tourism in UK both in terms and percentage. Table: 1 value of tourism (real terms) Sectors | 2010 | 2020(expected ) | Inbound tourism | £20 bn | £36 bn | Domestic tourism | £70bn | £112 bn | Outbound tourism | £15bn | £24bn | Total | £105bn | £172bn | Table: 2 value of tourism industry (%) Sectors | Percentage (%) | Inbound tourism | 19% | Outbound tourism | 14% | Domestic (day visitor) | 46% | Domestic (overnight) | 21% | 14 Advising tourist on product, contract Transport to the destination Providing accommodation food, etc. Organise event, experience Transport from the destination Travel Agent Transport Company Hotel, Restaurant Site Operator, Cultural...
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...Sustainable Tourism thrive destinations by Sabah, Malaysia – Did you know? Natural heritage destruction by human made is the highest rate compare to the scourge. If you ever travel, you are either wittingly or unwittingly part of a delicate and complicated morass facing today’s tourism destinations: How do we attract and service the greatest number of tourists without causing irreparable change or damage to the destination’s resources? This is followed by a question that is still begging for an answer: Is the notion of sustainable tourism one that can truly be achieved in a practical, capitalist-minded world? Most of us would agree in our travels we want to enjoy ourselves and do it in a way that causes “the least harm.” We want to maintain precious resources such as air, water, marine habitats and species, animal populations and indigenous peoples. However, in certain cases, tourism has been an actor in a tableau vivant of lost resources in various places around the world. In most development scenarios, sustainable tourism is thought of in terms of whether the tourism itself is sustainable (economically viable over a long period of time) not whether the tourism is doing the least amount of harm to resources. This is not to say development impacts are not considered through required regulations but clearly the facteur principal of development is capitalism. “Purposeful travel to natural areas to understand the culture and natural history of the environment, taking care...
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...1. Introduction Tourism is a very familiar affair in human life. It has been an industry of vast dimensions and ultimately supports economic growth and social development. In order to promote tourism in Nepal, the ninth five year plan has made a 20 year long strategic programme. The main objective of this programme is to develop Nepalese tourism up to the desirable standard. As far as the 20 years long-term tourism policy is concerned, our government has decided to increase the arrival of tourists in average 12, 47,830 every year. And expected income of foreign currency to be 1663.6 million dollar every year. And the average staying of the tourists extended up to 15 days (Nepal Tourism Board, 2000). The Ninth five-year plan says the government is serious about the uplifting of Nepalese tourism, which needs great care and protection. "For the constant development of the Nepalese tourism, it has been commonly decided to give equal priority to some other factors, which do also affect the tourism sector directly. Such as development and expansion of tourism sites, necessary infrastructure for tourism, promotion of tourism market, improvement in civil aviation, protection of environment and involvement of private sector in the promotion of Nepalese tourism, etc" (The People’s Review 2001). Hence long term vision is to promote village tourism for poverty alleviation including ecotourism and domestic tourism. Recent development on tourism is highly concentrated on development of trained...
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...Chapter 15: Tourism Policy: Structure, Content, and Process Question 4. How would you identify and choose the stakeholders who should be involved in the formulation of a tourism policy for a region? Is there anyone whom you feel should be excluded from the process? Stakeholders should be identified and chosen based on a broad range of economic and social benefits such as employment and income. Employment and income are important because they allow stakeholders to reside in and to enjoy the quality of the region. Stakeholders include: Residents of the host destination Local/municipal/regional/provincial/national governments Local/regional/national environmental groups Local visitors/excursionists Remote visitors/tourists Tourism industry sectors such as accommodation, attractions, adventure and outdoor recreation, entertainment, events, food services, tourism visitor services, transportation, and travel trade Destination management organization (DMO) Culture/heritage groups Social/health/education groups I cannot think of anyone specific who should be excluded in the formation of tourism policy because it seeks to ensure that visitors are hosted in a way that maximizes the benefits to stakeholders while minimizing the negative effects, costs, and impacts associated with ensuring the success of a destination. Question 8. What are the most important interfaces of tourism policy; that is, which other sectors of the economy and society need to...
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...Impacts of Tourism in Lumbini, Nepal: A Case Study Pradeep Acharya∗ 1. Introduction Tourism is a very familiar affair in human life. It has been an industry of vast dimensions and ultimately supports economic growth and social development. In order to promote tourism in Nepal, the ninth five year plan has made a 20 year long strategic programme. The main objective of this programme is to develop Nepalese tourism up to the desirable standard. As far as the 20 years long-term tourism policy is concerned, our government has decided to increase the arrival of tourists in average 12, 47,830 every year. And expected income of foreign currency to be 1663.6 million dollar every year. And the average staying of the tourists extended up to 15 days (Nepal Tourism Board, 2000). The Ninth five-year plan says the government is serious about the uplifting of Nepalese tourism, which needs great care and protection. "For the constant development of the Nepalese tourism, it has been commonly decided to give equal priority to some other factors, which do also affect the tourism sector directly. Such as development and expansion of tourism sites, necessary infrastructure for tourism, promotion of tourism market, improvement in civil aviation, protection of environment and involvement of private sector in the promotion of Nepalese tourism, etc" (The People’s Review 2001). Hence long term vision is to promote village tourism for poverty alleviation including ecotourism and domestic tourism. Recent...
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...Tourism Management 31 (2010) 1–12 Contents lists available at ScienceDirect Tourism Management journal homepage: www.elsevier.com/locate/tourman Progress in Tourism Management A review of innovation research in tourism Anne-Mette Hjalager University of Southern Denmark, Niels Bohrsvej 9-10, DK-6700 Esbjerg, Denmark a r t i c l e i n f o Article history: Received 27 January 2009 Accepted 31 August 2009 Keywords: Innovation Innovation systems Knowledge Clusters Policy a b s t r a c t Over the past two decades, there has been increasing focus on the topic of innovation in tourism. This article reviews the research contributions. Various categories of innovation – product, process, managerial, marketing and institutional – are addressed. Important determinants of innovation are acknowledged, including the role of entrepreneurship, technology push and the existence of territorial industry clusters. Representation of knowledge is also identified as a critical factor for both the occurrence and nature of innovations. The review reveals that there is still only limited systematic and comparable empirical evidence of the level of innovative activities and their impacts and wider implications for destinations and national economies. An agenda for future research is emerging, suggesting that there is quest for both formal quantification and for qualitative studies of the foundations, processes, implications and policies of innovation in tourism. Ó 2009 Elsevier Ltd....
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