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Hope Case Study

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Nova Southeastern University
Wayne Huizenga Graduate School of
Business & Entrepreneurship

Assignment for Course: ISM 5150, IS Strategy & Data Management
Submitted to: Dr. Nainika Patnayakuni
Submitted by:
Date of Submission: December 12, 2015
Title of Assignment: Hope Case Analysis

CERTIFICATION OF AUTHORSHIP: I certify that I am the author of this paper and that any assistance I received in its preparation is fully acknowledge and disclosed in the paper. I have also cited any sources from which I used data, ideas of words, whether quoted directly or paraphrased. I also certify that this paper was prepared by me specifically for this course.

Student Signature:

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When “Hope” Spells Problems Case Analysis

In order to solve the problem in this scenario, management’s goal should be to establish an IT governance framework within their organization. They need to decide which archetype to implement and also need to invest in education and training of IT security. The root problem in this case is poor information security strategy. If there was been an effective governance pattern in place this problem could have been avoided. Three needed to have been constant monitoring of how the software updated was being installed, who was installing it and where in order to avoid this breach of security to the recipients of the HOPE scholarships.
There are several alternatives that can be implemented in this scenario. The first is to leave everything as is and not do anything but obviously this would open up the possibility of it happening again when another upgrade becomes necessary. Another alternative would be to provide better training to the technicians that are working on the systems however, although this would help

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