Premium Essay

Horseman of War

In: Religion Topics

Submitted By youngmoney18
Words 849
Pages 4
Crew Trainer Verification
Name:

Guidelines

Coach:

The Crew Trainer Verification tool is used to verify performance of Crew Trainer candidates on the job in the following roles and responsibilities:

Sign-off date:



Being a Teacher



Being a Role Model and a Coach



Strengths:

Being an Expert

The verification will require a manager to observe a Crew Trainer candidate during 2 to 3 shifts.


Verification of Being a Teacher should be completed while the candidate is conducting actual training sessions with crew trainees



Verification of Being a Role Model and a Coach should be completed with unannounced checks while the Crew Trainer candidate is working a normal shift •

Verification of Being an Expert should be completed with unannounced checks during rush periods at two or more stations to see if the candidate is performing proper station procedures consistently. The candidate should also be able to explain the why’s behind the procedures and to answer questions from other crew during the shift.

Opportunities:

Performance Expectations



Managers:
Document your own observations in the space provided.
Summarize the participant’s strengths and opportunities.
Review the results of this verification with the participant.

Consistently performs all the Crew Trainer responsibilities and follows all the policies in the restaurant
Trains and coaches other crew to be experts and role models as well

Teacher
Observations and Comments:

Being a Teacher
Demonstrates proficiency in using the 4-Step Training Method at stations where the
Crew Trainer will be primarily responsible.
1 Prepare
 Makes sure training materials are available
 Reviews training materials before training
 Cleans, organizes, and stocks the station
 Greets the trainee and explains the training goals for the station
 For Production Station, performs a Taste of Quality with the trainee

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