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Hospitality Speaker

In: Social Issues

Submitted By whughes
Words 382
Pages 2
Guest Speaker Paper

The guest speaker, Dean, gave me a lot of knowledge and insight into the event management and convention center business. He is very successful and managed to make his way through the ranks all the way up to a manager position. The OCC, which he works for is one of the largest and most successful convention centers in the nation.
The OCC is the second biggest convention center behind Chicago in the United States. The location of central Florida and these huge buildings help OCC be in high demand for events. The Sears Tower would be able to fit lying down inside of the west building. The North/South building is smaller and shaped more like a box but still is large enough to host several events at the same time. Orlando is considered a first tier city. A first tier city is a city that is able to accommodate 30,000 people or more for an event. Other examples of first tier cities are Chicago, Las Vegas, New Orleans, and Atlanta. The OCC is also a nonprofit business. It infuses the local economy with new money and expanding business. According to Dean they have only made a profit on two events the entire time he has worked there. The energy bill alone for a year is nine million dollars, with some of the high traffic months costing one million.
Dean went through how he started out as a security guard to the position he is at currently. One of the things he stressed is you will mess up but make sure to learn from your mistakes. He also walked us through many of the business plans he has tried and went over the business idea as a whole. He was a part of building the UCF Student Union. The two major reasons clients and customers come together are to buy and sell as well as educational purposes.
In conclusion I thought Dean was a great guest speaker and very generous with his multitudes of knowledge. He gave me insight on what the career of an event planner would be like as well as pushing me to not give up and use mistakes as a learning experience. If Dean were to have another seminar I would definitely attend.

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