CHAPTER 2 LITERATURE REVIEW
2.0 Background Review
This part holds the literary works secured during the review. The recent demonstrates the importance of the researcher’s commitment to the creation and understanding of information in an area (Henning, van Rensburg & Smith, 2004). The reason literature study is to take a gander at past work with a specific end goal to form compelling experiences into the exploration range that is continuously inspected. It is further used to contextualize the exploration study within reach so as to contend a case (Henning et al., 2004). A careful literature survey establishes the framework for the present research and empowers the researcher to advance a quality contention, giving proof of what has recently been carried out in the branch of knowledge.

Electronic Commerce (e-commerce) applications support the interaction between different parties participating in a commerce transaction via the network, as well as the management of the data involved in the process.
The emergence of E-commerce has created a novel marketplace. However, there are various ways to definite what constitutes e-commerce. Bakos (1997) argued that it is the electronic market systems that create a space where buyers and sellers converge. Zwass (1996) proposed an architecture that embraces the aforementioned perspectives as two components of an e-commerce structure. Chang, Jackson (2002) argued that e-commerce includes not only buying and selling goods, but also various processes within and across organizations.
E-commerce can also be loosely defined as a business process that uses the Internet or other electronic medium as a channel to complete business transactions. As classified by Geoffrion and Krishnan (2001), e-commerce consists of three areas: (1) consumer-oriented activity and (2) business-oriented activity supported by (3) the e-commerce