Premium Essay

How and for What Purposes Do Companies Use Information Technology in Supply Chain Management?”

In: Business and Management

Submitted By eraslan
Words 1243
Pages 5

In order to survive and beat the competition in today’s competitive world, one has to manage the future. Managing the future means managing information. In order to deliver quality information to the decision-maker at the right time and in order to automate the process of data collection, collation and refinement, organizations have to make Information Technology an ally, harness its full potential and use it in the best possible way. IT is beneficial for cooperation and integration within the stakeholders of the supply chain.


Today companies are often not considered independent entities, but parts of multi-company,multi-echelon networks, i.e. supply chains, delivering goods and services to the final customer. Supply chain management (SCM) literature proposes that integrated control of these multi-company networks can provide significant benefits. The utilisation of information technology (IT), in turn, is considered an imperative requirement for managing these networks, and has been associated with significant supply chain efficiency improvements .
Although the importance of IT for efficient SCM is widely acknowledged, empirical research assessing how IT is in practice used for the purposes of SCM is narrow. More specifically, majority of the prior research has focused either on modeling the benefits of interorganizational information technologies and information sharing, or on assessing the impact of specific technologies on supply chain efficiency. Consequently, the actual uses of IT in supply chain management as well as the reasons for using IT in a specific way still remain unclear. Due to these identified limitations in the previous literature we address the following research problem: “How and for what purposes do companies use information technology in supply chain management?”
The paper is structured as follows. First,...

Similar Documents

Premium Essay

Suppply Cahin Management Report

...A Project Report on Supply Chain Management Submitted By:Utpal Chaturvedi MBA II Sem, 2009-10 Guided ByMiss Latika Dhuria Vivekanada Institute of Technology, Jaipur ACKNOLEDGEMENT I take this oppurtinity to express my profound gratitude and deep regards to my guide for his exemplary guidance,monitoring & constant dedicated encouragement throughout the course. The blessing,help & guidance given by him from time to time shall carry me in a long way in journey of life on which I am about to embark. Again I would like to express my deep regards to HOD Mr. Praveen Choudhary & Project Guide Miss Latika Dhuria. Table of Contents Sr.No 1. 2. Topic Basic Concepts of Supply Chain Management Page No. Scope of Supply Chain Management 3. Area of Work in Supply Chain Management 4. How Supply Chain Works 5. Participants in Supply Chain 6. Process of Supply Chain Management 7. 8. 9. 10. 11. 12. 13. Supply Chain Management Planning & Sourcing Activities involve in Supply Chain Management Supply Chain Coordination and Use of Technology Information Systems that Support the Supply Chain Advantages & Disadvantanges Supply Chain Conclusion Biblography BASIC CONCEPTS OF SUPPLY CHAIN MANAGEMENT Supply chains encompass the companies and the business activities needed to design, make, deliver, and use a product or service. Businesses depend on their supply chains to provide them with what they need to survive and thrive. Every business fits...

Words: 9443 - Pages: 38

Premium Essay

Communication in Your Career paramount for success in the field of Supply Chain Management. Continual communication between employees, managers, buyers, and customers is necessary to ensure processes and procedures are being followed. Proper, effective communication is the foundation for a strong and successful supply chain which increases the company revenue. There are a number of methods for communicating which include, but are not limited to; email, telephone, text messaging, face-to-face meetings, and virtual meetings. This paper examines effective use of the communication practices in the supply chain field. It will further cover technology’s contribution to the supply chain field as well as the importance of tailoring your message to your intended audience. Information was gathered from multiple online journal articles, the textbook Business Communication: Process and Product, and two personal interviews from key members of the supply chain at Boyne Resorts. Introduction There are many different ways communication can be done in the workplace and each medium of communication has its own role, all being equally important. Supply chain managers utilize email, face-to-face meetings, virtual meetings, phone calls and text messages to remain in contact with the flow of goods and services. Some of these forms are used more often than others but you must understand how and when to use them to be an effective manager. No matter what form of communication you use, it is crucial to remain......

Words: 1935 - Pages: 8

Premium Essay

Supply Chain Management and Operational Efficiency

...THE ROLE OF SUPPLY CHAIN MANAGEMEMT ON OPERATIONAL EFFICIENCY: A CASE STUDY OF NEW VISION PRINTING AND PUBLISHING COMPANY LIMITED BY AMUNYO DENIS 11/U/13994/PLE/PE A RESEARCH REPORT SUBMITTED TO SCHOOL OF MANAGEMENT AND ENTREPRENUERSHIP IN PARTIAL FULFILLMENT OF THE REQUIREMENTS FOR THE AWARD OF BACHELOR DEGREE IN PROCUREMENT AND LOGISTICS MANAGEMENT OF KYAMBOGO UNIVERSITY SEPTEMBER 29TH 2014 * * DECLARATION; I Amunyo Denis sincerely declare that this report is authentic and an original work of my hands, initiative and brain and has never been presented to any institution/university for the award of certificate or diploma or bachelor’s degree or any other qualification. Therefore it’s valid and my personal working. Students Name………………………………………………………………………………….. Signature………………………………………………………………………………………… Date……………………………………………………………………………………………… * APPROVAL; I do certify that this was under my supervision and recommend it for submission. Research supervisor…………………………………………… Signature……………………………………………………… Date…………………………………………………………… * DEDICATION; This document is importantly presented in appreciation of my family’s effort in upbringing me right from the time I was born with a blank brain to this very moment when I can declare that I too have become a person of substance, to my elder brother Mr.Odeke Ivan who has all along taken my parents place mostly as my shield, my maternal relatives for the support they endeavored to offer me......

Words: 22895 - Pages: 92

Premium Essay

Chapter 1 Mis

...Management Information Systems Laudon & Laudon Lecture Notes on Management Information Systems (Chapters: 1, 2, 5, and 9) 1. Concepts of MIS/IS 2. What’s New in Management Information Systems? 3. Digital Firm 4. Strategic Business Objectives of Information Systems 5. Information Systems (IS) Vs. Information Technology (IT) 6. Perspectives on Information Systems 7. Information System and its Functions 8. Contemporary Approaches to Information Systems. 9. Dimensions of Information Systems 10. Defining IT infrastructure: 11. Evolution of IT infrastructure 12. The IT Infrastructure Ecosystem 13. Types of Structured Business Information Systems 14. Systems That Span the Enterprise Concepts of MIS/IS: Management Information Systems: MIS means the whole network of systems which support the organization to manage their business affairs. • Many organizations have information systems that are entirely manual. Such systems are a subset of a wider class of systems, computer-based information systems, which rely on information technology as well as humans for their operational functions. IS need not be necessarily computer-based. Management information systems (MIS) deals with behavioral issues as well as technical issues surrounding the development, use, and impact of information systems used by managers and employees in the firm. As such, MIS is defined as the study of......

Words: 6353 - Pages: 26

Premium Essay

Supply Chain Management

...though, is what this actually means for operations. Drivers of globalization include increased competitiveness through offshore manufacturing and increased sales by expanding into new markets, but the associated opportunities and challenges are totally different and highly industry-dependent. Clearly, the issues facing a hi-tech firm are different than those facing a global consulting firm, software is a different ballgame than textile, etc. "Global operations" can refer to, among others, global sourcing, to having manufacturing or service or R&D facilities world-wide, or to supplying global markets, each of which have very different ramifications: Global sourcing Global manufacturing Global distribution . dealing with foreign . facility location . local content regulations suppliers . coordinating networks . managing global . managing international of plants distribution logistics . coordinating networks . managing risk . managing risk of R&D facilities . operations in other countries Page intentionally left blank. Class: 2a Type: Lecture Supply Chain Management & Service         The goal in this part is to introduce the two main sections of the course, international manufacturing and international service. For manufacturing we start with the simple proposition that decisions about our company’s competitive strategy leads to a supply......

Words: 6782 - Pages: 28

Premium Essay

Logistical Strategies in the Supply Chain

...within the Supply Chain La’Trice L. Watson American Military University Abstract Logisticians continually make strategic level decisions in order to manage uncertainty, customer service and cost. Clients such as manufacturers, raw materials suppliers, distributors, retailers and shippers are provided a service by logistic service providers within the supply chain which makes it necessary to formulate strategies (Davenport, Jarvenpa, & Beers, 1996). Logistics is a part of the supply chain, which plans, implements, and controls the efficient, effective forward and reverse flow and storage of goods, services, and related information between the point of origin and the point of consumption to meet the clients’ needs (Butterworth-Heinemann, 2004). A number of logistical strategies exist from company to company, each claiming to be more efficient, faster, and better than their competitors. Any logistical strategy should contain some common components that supports the company’s overall logistics strategy (Waters, 2003). An effective strategy can be established for any logistical situation utilizing these four components: Agile logistics, lean management, a good relationship with vendors and effective technology systems. Logistical Strategies within the Supply Chain Because supply chain strategy depends on the type of supply chain a company uses, the type of functional strategies chosen should complement the type of supply chain that......

Words: 1610 - Pages: 7

Premium Essay

Chapter 2 It Infrastructure and Support Systems

...Controls Costs with its Trade Management System For Further Exploration: Which processes are being automated and why? PetroMan is a comprehensive trading system that triggers buying and selling activities and integrates contract management, risk management, accounting, and pipeline scheduler. Using the PetroMan, the company can place bids and automatically capture a contract for refined products; and schedule and confirm deliveries in pipelines. PetroMan also handles the resale of fuels, including electronic invoicing and a credit module that checks and tracks a customer’s credit risk. This tracking is done by hedging large purchasing contracts by selling futures on the New York Mercantile (Commodities) Exchange. By hedging, the company protects itself against the risk of a large drop in oil prices. The software is plugged directly into the primary commodity exchanges--automating the process. Why is controlling risk important? By hedging, the company protects itself against the risk of a large drop in oil prices. The software is plugged directly into the primary commodity exchanges--automating the process. Does PetroMan provide Western Petro with a competitive advantage? Explain. Competitive advantage is defined as the strategic advantage one business entity has over its rival entities within its competitive industry. Achieving Competitive Advantage strengthens and positions a business better within the business environment The company operates on a razor-thin......

Words: 10310 - Pages: 42

Premium Essay

Company & Accounting Ethics

...2013 Supply Chain Management: It’s Importance in Today’s Business * Kavita Jain Assistant Professor, Department Management, Govt. P.G.College, Gohana (Sonipat). * Susheela Rathee Assistant Professor, Department Management, Govt. P.G.College, Gohana (Sonipat). ABSTRACT Supply chain management (SCM) is the management of the flow of goods. It manages complex and dynamic supply  and demand networks. It includes the movement and storage of raw materials, work‐in‐process inventory, and  finished goods from point of origin to point of consumption.The object of the present research is to examine the  importance of supply chain management in a business entity and measure the impact of supply chain management  on the today’s business. For the purpose of conducting this enquiry the present researcher based on secondary  sources of information from some published books, printed materials of select business entities and from relevant  websites. The study concluded that supply chain management is a very important process in a business  organization. A business organization avails a lot of benefits from SCM as‐ reduction in inventory cost, provides  better medium for information sharing, improves customer satisfaction etc. The study also finds that supply chain  management has a great impact on the today’s business organization.  Keywords : Chain Management (SCM), Business organization, Importance, impact. INTRODUCTION:  Supply  chain  management ......

Words: 2268 - Pages: 10

Premium Essay

Itm 524 Slp 2

...Foundations of Information Technology Management Dr. Mina Richards Introduction One of the most significant paradigm shifts of modern business management is that individual businesses no longer compete as solely autonomous entities, but rather as supply chains (Drucker, 1998). Business management has entered the era of competition. Instead of brand versus brand or store versus store, it is now suppliers—brand—store versus suppliers—brand—store, or supply chain versus supply chain (Bowersox, 1997). Besides responding to the needs of customers, organizations must decide how to manage relationships with supplies and distributors to obtain access to the resources they provide (Gattorna, 1998). Supply Chain management is the integration of key business process from end user to original supplier that provides product services and information that is priceless for customers and for every stakeholder. Supply chain management is not just acquisition and logistical support. Supply chain management encompasses the eight functions of business management. This paper will demonstrate how communication, inventory accuracy, and cloud networking are needed to sustain supply chain management in the future. Case Background 1. What did you do in the simulation? 2. What activities did you engage in? 3. What did you learn about what's going on? 4. What have you learned about supply chain management from your......

Words: 1355 - Pages: 6

Premium Essay


...Multiple Choice 1. What is a customer facing process? A) A standardized set of activities that accomplish a specific task, such as processing a customer's order B) Result in a product or service that is received by an organization's external customer C) Invisible to the external customer but essential to the effective management of the business and include goal setting, day-to-day planning, performance feedback, rewards, and resource allocation D) Attempts to understand and measure the current process, and make performance improvements accordingly. 2. Which of the following is not one of the important characteristics of business processes? A) The processes have internal users B) The processes have external users C) The processes occur only within organizations D) The processes occur across organizations 3. What attempts to understand and measure the current process, and make performance improvements accordingly? A) Customer facing process B) Business process reengineering C) Continuous process improvement D) Business process management 4. Which of the following represent the managerial approach to reengineering projects? A) Define the scope, plan, evaluate, analyze, approve, execute B) Define the scope, evaluate, analyze, plan, approve, execute C) Define the scope, analyze, evaluate, plan approve, execute D) Varies depending on the project 5. What is equipment used to capture information and......

Words: 4544 - Pages: 19

Premium Essay

Impact of E-Commerce on Supply Chain Management

...ABSTRACT E-commerce made Supply Chain Management (SCM) technically viable and unleashed the practice of SCM. The Kenya Sugar Industry and particularly Sony Sugar Industry, due to its own characteristics, have not utilised E-commerce for Supply Chain Management as widely as it could have. The purpose of this exploratory study is to increase the understanding of the determinants for adoption of E-commerce in SCM within Kenya and its apparent industry of this study. The study will also aim at testing the value of supply chain structure and company strategies in explaining E-commerce adoption. Questionnaires, mail and email surveys will be conducted to collect the data. Simple interviews and regressions will be used to achieve the objectives and answer the questions generated. The results of this study will be used to confirm whether the literature that perceives E-commerce characteristics and Sony Sugar’s characteristics influence the E-commerce adoption level although not every factors of these two groups will be expected to do so. The study will also show that one of the factors in supply chain structure, E-procurement, is significantly related to the e-commerce adoption level. Key words: E-commerce, Supply Chain, Supply Chain Management, Kenya Sugar Industry, Sony Sugar Industry. LIST OF FIGURES 1. FIGURE 1 Supply chain model in E-Commerce environment 2. FIGURE 2 the E-Procurement Process 3. FIGURE 3 The Independent and the......

Words: 16393 - Pages: 66

Premium Essay

Information System

...Chapter 2 Information Systems in the Organization Teaching Objectives Students should be able to answer the following questions: 1. What are the major types of information systems in a business? What roles do they play? 2. Why should managers pay attention to business processes? Why do firms need to integrate their business processes? 3. What are the benefits and challenges of using enterprise systems? 4. What are the benefits of using information systems to support supply chain management and collaborative commerce? 5. What are the benefits of using information systems for customer relationship management and knowledge management? Key Terms The following alphabetical list identifies the key terms discussed in this chapter. The page number for each key term is provided. |Bullwhip effect, 53 |Management-level systems, 39 | |Collaborative commerce, 54 |Manufacturing and production information systems, 48 | |Collaborative planning, forecasting, and replenishment (CPFR), 55 |Office systems, 42 | |Decision-support systems (DSS), 44 |Operational-level systems, 38 | |Desktop publishing, 43 ...

Words: 5365 - Pages: 22

Premium Essay

A Qualitative Perspective of Sustainability Across a Supply Chain

...e-Pubs Open Access Theses Theses and Dissertations 2013 A Qualitative Perspective of Sustainability Across a Supply Chain Colton Michael Schliep Purdue University, Follow this and additional works at: Part of the Sustainability Commons Recommended Citation Schliep, Colton Michael, "A Qualitative Perspective of Sustainability Across a Supply Chain" (2013). Open Access Theses. Paper 67. This document has been made available through Purdue e-Pubs, a service of the Purdue University Libraries. Please contact for additional information. Graduate School ETD Form 9 (Revised 12/07) PURDUE UNIVERSITY GRADUATE SCHOOL Thesis/Dissertation Acceptance This is to certify that the thesis/dissertation prepared By Colton Michael Schliep Entitled A QUALITATIVE PERSPECTIVE OF SUSTAINABILITY ACROSS A SUPPLY CHAIN For the degree of Master of Science Is approved by the final examining committee: Dr. Edward Sweeney Dr. Edie Schmidt Chair Dr. Kathryne Newton Dr. Michael Dyrenfurth To the best of my knowledge and as understood by the student in the Research Integrity and Copyright Disclaimer (Graduate School Form 20), this thesis/dissertation adheres to the provisions of Purdue University’s “Policy on Integrity in Research” and the use of copyrighted material. Dr. Edie Schmidt Approved by Major Professor(s):......

Words: 37665 - Pages: 151

Premium Essay


...fgf Course information for Supply Chain Management (A logistics Approach) Course Facilitator Muhammad Tariq Yousafzai Assistant Professor MBA Imsciences (Distinction Holder) MS Innovation and Business Creation Course syllabus Course literature Langley, Coyle, Gibson, Novack, Bardi (2009), Managing Supply Chains – a logistics approach, 8th edition, South-Western Aims The aim of the course is to achieve an understanding and knowledge about the supply chain and logistics, its Participants, functions and flows and how these are interrelated and interacting. It introduces the students to analyze logistic flows for different products and services within and between firms in the supply chain. Further, students will get an insight of how changes in one part of the chain will influence the whole supply chain and its development. Students will also learn about the role and importance of recycling and reverse logistics. Contents Starting from customer demands the course analyzes the flows through the firm, from procurement and inbound flows, manufacturing and distribution and how these flows in turn are linked to those of suppliers, wholesalers, distributors, retailers and other partners. This will include warehousing and inventory management, the role of transportation, operation management, reverse logistics and recycling logistics system and service logistics. Based on the...

Words: 8594 - Pages: 35

Premium Essay


...Chapter 6 E-Supply Chains, Collaborative Commerce, and Corporate Portals Learning Objectives Upon completion of this chapter, you will be able to: 1. Define the e-supply chain and describe its characteristics and components. 2. List supply chain problems and their causes. 3. List solutions provided by e-commerce (EC) for supply chain problems. 4. Describe RFID supply chain applications. 5. Define c-commerce and list the major types. 6. Describe collaborative planning and collaboration, planning, forecasting, and replenishing (CPFR) and list the benefits of each. 7. Discuss integration along the supply chain. 8. Understand corporate portals and their types and roles. 9. Describe e-collaboration tools such as workflow software and groupware. 10. Describe Collaboration 2.0 technology and tools. Content Opening Case: Boeing’s Global Supply Chain for the Dreamliner 787 6.1 E-Supply Chains 6.2 Supply Chain Problems and Solutions 6.3 RFID as a Key Enabler in Supply Chain Management 6.4 Collaborative Commerce 6.5 Collaborative Planning, CPFR, APS, and PLM 6.6 Supply Chain Integration 6.7 Corporate (Enterprise) Portals 6.8 Collaboration-Enabling Environments and Tools Managerial Issues Closing Case: How Wal-Mart Uses EC in Its Supply Chain Answers to Section Review Questions Section 6.1 Review Questions 1. Define the e-supply chain and list its three major parts. It......

Words: 3758 - Pages: 16