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How Does This Web Site Enhance Ups’s Competitive Position?

In: Business and Management

Submitted By elabnody
Words 608
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1.How does this Web site enhance UPS’s competitive position? Change the way it conducts business?

This Website enhances their competitive position by giving their customers the opportunity and facility to track their packages. This special feature of UPS allows their customers to be care free about their packages because they have the security that the package will arrive with no problems because they always know where the package is. Thus putting UPS on top of other parcel service delivery companies. This changes the way that they conduct business by offering a better and more secure service to their customers. 2.How does the site relate to UPS’s business strategy? How does it benefit UPS’s costumers? How is UPS becoming partners with its corporate customers?

The site relates to their business strategy by giving an easier access to their customers through the Wed by offering them a user-friendly easy to use Web page. This site benefits their costumers by giving them confidence in who they trust their packages, thus making customers come back and use this service with confidence again and again, thus increasing the profits. UPS is becoming partners with its corporate customers by giving them a high quality service and offering them many options to keep in touch with UPS by using the Web. 3.What are the strengths and shortcomings of this Web site for use in the international market? After examining the site, suggest ways for the company to increase its functionality and to make it more useful for its customers.

The strengths of this Web site in the international market it’s that it is available to everyone in the world and it is translated in many difference languages, this giving the customers many options and facilities. One of its shortcomings is caused by this worldwide availability. It is not possible for this website to be in each and every

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