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How Has Technology Shaped the Work of Management

In: Business and Management

Submitted By ahilldan
Words 1430
Pages 6
Jacques Ellul once said that “modern technology has become a total phenomenon for civilization, the defining force of a new social order in which efficiency is no longer an option but a necessity imposed on all human activity”. With the help of technology the way management does things has become increasingly different. Management is able to reach far beyond its geographical borders, which enables companies to make more cost effective decisions. Technology also inspires management to become more innovative to keep with the ever demanding and changing times of modern day society. With innovation comes the ability to connect with customers and other businesses faster and easier. When things are easier and faster they become more efficient, helping management success.
In the 2005 documentary film by Sonali Gulati Nalini by Day, Nancy by Night, Gulati showcases how United States companies such as Dell Computers and Capital One, along with other Fortune 500 companies, outsource by using technology to collaborate beyond geographical borders. If it was not for technologies the management of these companies would not be able to capitalize on how cost efficient it is to collaborate with companies in other countries. The medium pay for a telemarketer in the United States in 2013 was about $10.87 per hour (Telemarketer 2015). While the telemarketers shown in the documentary make only $7.00 a day, this saves management and companies an average of $79.96 a day for one employee who works a typical eight hour shift. Another example of how technology has made business more cost effective for management and businesses are the Mobile ICT technology in Kenya. The Mobile ICT technology had made it possible to extend financial transfer services to millions of people, including the low income at relatively low cost. With the help of technology management is able to expand the financial...

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