...CVS Caremark Business Analysis Part I University of Phoenix CVS Caremark Business Analysis Part I Investing mutual funds involves many aspects of confidence and knowledge when considering potential companies. One must know a company from the inside and out so they know exactly what their money is being used for. Having this knowledge means investors will not think twice about investing because they will feel confident that the company will provide a return on their investment. By performing a SWOT Analysis and examining how a company will fulfill the needs of internal and external stakeholders, investors will see what the current state of company is and what the foreseeable future holds. SWOT Analysis A SWOT Analysis is a planning tool used to analyze an organization’s strengths, weaknesses, opportunities, and threats (Nickels, McHugh, & McHugh, 2010). CVS Caremark is the potential client that this SWOT Analysis will be conducted on in order to determine if they are the proper suitor for investors. Company Overview CVS was founded in 1963 as a company that specialized in health and beauty products. Over time pharmacies were added, and CVS quickly grew in store locations over the next 4 decades by buying smaller pharmacy chains (“Our Company,” 2012). The big change in CVS occurred in 1997 with the purchase of the Revco pharmaceutical chain. Revco and its 2,500 store chain was now a part of the CVS brand and this quickly established CVS as a powerhouse in...
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...Google search for people, so make sure that you are searchable. Allow me to rewrite your CV and LinkedIn profile into a professional marketing document. This is the best investment you will ever make. A CareerBuilder survey revealed the top five things recruiters are looking for in your social profile, which includes inappropriate photos, alcohol or drug use, negative posts about past employers or co-workers, a lack of communication skills as well as any discriminatory or inflammatory content regarding race,...
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...I. Introduction and Overview CVS Pharmacy is considered one of the top pharmacy nationwide chains in the country. There are more than 7,100 stores total, located in nearly every state. The stores retail medication, toiletries and sundry merchandise that is purchased by consumers such as snacks, beverages, skin care and personal care items, holiday merchandise and convenience goods. There is also an online site where products can be ordered and shipped directly to consumers. Some of the CVS pharmacies have medical services that operate out of the retail stores. A. Identify the Organization CVS recognizes the importance of establishing a culture that will have an affect on its people and their performance. The organizational development functional management at CVS realized that sharing a common vision would assist each individual in understanding what the company stands for, commit to the same vision, and then work toward supporting the mission each and every day. The vision at CVS is simple “to strive to improve the quality of human life” (CVScaremark.com, 2010). Taking a look at two of the organization’s functional goals in the Technology and Human Resource business areas, it is easy to see how CVS is an industry leader. The organizational structure or team at CVS involved in working on this issue from the HR area include the Senior Vice President of HR, Training Specialist, nd local HR managers. From organizational operations there is the technology manager, and procurement...
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...CVS Caremark What is Really Going On Before we get to the major concept presented by Chapter 2, we must define one of the main contributors to the concept, whistleblowers. Whistleblowers are people who decide to report unethical or illegal activities, usually activities under the control of their employers. According to Halbert and Ingulli, “What unites all whistleblowing is the urge to bring a disturbing situation to light, the urge to bring about some corrective change” (Halbert & Ingulli, 2012, p. 46). This brings us to the concept highlighted in Chapter 2, loyalty to the company, and their views on employment-at-will and their rules for and against whistleblowing. Looking at CVS’ policies and Caremark’s Code of Conduct, and I quote, “A provision of the Deficit Reduction Act of 2005 requires CVS Caremark to provide its colleagues, and certain contractors and agents, with information regarding the federal and state false claims acts, whistleblower protections and CVS Caremark’s process for detecting and preventing fraud, waste, and abuse.” The protections that are said above include “protecting the employee involved in whistleblowing from being laid off or fired by the company, demoting from their current position, denying any overtime or promotion, disciplining in any way, failure to hire or rehire, intimidation and threat-making, delaying any chance for promotion, and reducing pay or hours,” (OSHA, 2013). This code of conduct in the policy itself shows that CVS takes...
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...Does it makes sense to sell tobacco in a pharmacy that promotes a healthy lifestyle? Most people would say no. In 2014, CVS Pharmacy announced to stop the sales of any tobacco related products. Focusing more on getting people to quit rather than starting. CVS pharmacy one of the top leading pharmacies wants to set an example for other pharmacies. Would consumers want their child to picking up prescriptions and turn around to see the same pharmacy selling tobacco? Smoking is the leading cause of deaths in the US. “Cigarette smoking causes more than 480,000 deaths each year in the United States. This is about one in five deaths.” (CDC, 2014) Pharmacies around the United States should ban tobacco because of the negative side effects it can do one’s body, but also by banning tobacco at the local pharmacies will bring attention to why smoking is bad for the health. Health before wealth. It’s safe to say any company will do anything to raise sales, even sell tobacco while promoting a healthy lifestyle. CVS pharmacy raked in about $2 billion dollars annually from tobacco sales. In addition, the company revenue rose up to 9.7%. At least, this didn’t have a negative impact on the pharmacy sales. On the other hand, the front store did feel a little bit of change in the sales, but in overall the no tobacco in stores helped the company. With 900 walk-in clinics most CVS pharmacies offer quick easy clinics. “More than 70-90% of smokers who try to quit will relapse into regular tobacco...
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...275 2829 For opening times see website. Write a great CV... from scratch ` This publication is available in alternative formats on request. Enquire at the information desk or email careers@manchester.ac.uk Last Updated: September 2008 www.manchester.ac.uk/careers Contents 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. Introduction ................................................................................................ 2 What are employers looking for? .................................................. 2 What do you have to offer-where is the evidence? ........... 3 CV types Content .................................................................................................... 5 6 ....................................................................................................... Presentation ............................................................................................. 8 Important mistakes to avoid ......................................................... 10 Words which make an impact ................................................... 13 An example of a chronological and skills based CV .... 14 Check your CV ..................................................................................... 18 Further help .......................................................................................... 18 1 1. Introduction It is easy to produce a good generic CV that is a basic summary of your experiences. Recruiters...
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...What is a CV? Curriculum Vitae: an outline of a person's educational and professional history, usually prepared for job application. Another name for a CV is a résumé. A CV is the most flexible and convenient way to make applications. It conveys your personal details in the way that presents you in the best possible light. A CV is a marketing document in which you are marketing something: yourself! You need to "sell" your skills, abilities, qualifications and experience to employers. It can be used to make multiple applications to employers in a specific career area. For this reason, many large graduate recruiters will not accept CVs and instead use their own application form. FACT: Often selectors read CVs outside working hours. They may have a pile of 50 CVs from which to select five interviewees. It's evening and they would rather be in the pub with friends. If your CV is hard work to read: unclear, badly laid out and containing irrelevant information, they will just just move on to the next CV. Treat the selector like a child eating a meal. Chop your CV up into easily digestible morsels (bullets, short paragraphs and note form) and give it a clear logical layout, with just the relevant information to make it easy for the selector to read. If you do this, you will have a much greater chance of interview. An application form is designed to bring out the essential information and personal qualities that the employer requires and does not allow you to gloss over your...
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...Overview Founded in 1963 by Stanley Goldstein, Sid Goldstein, and Mark Steven in Lowell, Massachusetts, Consumer Value Store (CVS), has quickly grown to be the second largest pharmacy and convenience store with over 7,600 pharmacies and drugstores nationwide. Since the beginning, CVS has always strived to be the largest retail pharmacy-which led to the development of their growth strategy. Furthermore, CVS continually strives to “reinvent” the pharmacy and make healthy living a fundamental part of their customers’ lives. (Biesada, 2014) Initially, these strategies were influenced by the company’s mission statement and purpose. According to the CVS website, the company’s mission is to “provide expert care and innovative solutions in pharmacy and health care that are effective and easy for our customers” (CVS caremark corporation: History, 2014). Clearly, CVS is in business to provide expert care, although it would appear that not all of their individual pharmacists share the same feelings. Based on research conducted, it would appear that there is a general lack of customer service training as some pharmacists have allegedly been behaving rudely towards customers. Throughout the course of this initiative, we will be discussing the gaps that have been found and we will develop a training program that we hope will help alleviate these problems and allow CVS to fully realize their mission. Part II: Needs Assessment Pharmacy Prescription Practices As a result of organizational...
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...Pharmacy Service Improvement at CVS MQM 227 – Operations Management 1. Background information & Main Problem Background information The first “Consumer Value Store”, or CVS opened in Lowell, Massachusetts in 1963 with rapid growth naturally and with acquisitions. By 2002 CVS had $24.2 billion in revenue, increasing revenue by 37 percent in just 4 years. This increase in revenue can be attributed to the increase of pharmacy members, which reached 29.5 million pharmacy members by the start of 2000. This has put them as one of America’s largest retail stores with 4,000 stores. Along with the rapid expansion, CVS established Pharmacy Service Initiative (PSI) to comprehend customer service issues. The PSI had spent months in July of 2002 to discover problems that were occurring in their stores. The team identified 67 problems, with 67 solutions. PSI established what would make their customers unhappy for example, anything affecting customer waiting periods and anything affecting safety. PSI also found that many customers find it difficult to switch pharmacies and customer defections were hampering growth, but in 2000 when the customers switched it contributed to $2.5 billion in lost revenue. Defining the main problem or issue The main problems and issues that the Pharmacy Service Initiative, PSI, was able to find in their CVS pharmacy’s occurred in their five step prescription fulfillment process. The five steps include: Drop-off, Data Entry, Production, Quality...
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... YOUR CV USING THIS GUIDE TO CREATE A CV AND GETTING HELP 3 3 THE DESIGN GUIDE 3. 4. GETTING STARTED 4 Fig 1. Your Lifeline PROVIDING EVIDENCE THAT 4 CROSSES CULTURES Fig 2. Explaining Your Results COVERING LETTERS 6 Fig 3: Covering Letter Layout Fig 4: Opening Paragraph of Covering Letter Fig 5: Middle Paragraphs of Covering Letter Fig 6: Closing Paragraphs of Covering Letter CV FORMAT – 1 PAGE OR 2? 8 IMAGE AND FONTS 9 THE HEADER 9 Fig. 7: Header Fig. 8: Header plus ORGANISING YOUR MATERIAL 9 AND HEADINGS TACKLING WORK PERMIT ISSUES 10 Fig. 9 Nationality and Work Permission Data WRITING PERSONAL PROFILES 12 Fig 10. Personal Profile Statement Fig 11: Career Objective Statement Fig 12: Career Summary Fig 13: Expertise Summary BEAUTIFUL BULLETS 13 Fig 14: Bullet 1 Fig 15: A Powerful Summary SHOWING MANAGERIAL CAPABILITIES 14 REFERENCES 14 Fig 16. References SCANNING YOUR WORK 15 CV EXAMPLES PROFILE EXAMPLES EXAMPLE COVERING LETTER 16-28 29-30 31 5. 6. 7. 8. 9. 10. 11. 12. 13. 14 15. CV EXAMPLES 2 INTRODUCTION 1. YOUR CV Welcome. If you are a postgraduate student at The Birmingham Business School, one of the tasks you are likely to want to tackle is the design of a CV to ‘market’ your skills for the future. Even if you do not intend to try and seek work in the UK, you are likely to find that you can learn from the self-marketing skills our Careers Advisers and Consultants will emphasise in the workshop sessions offered and by working on your CV using this...
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...Employability Employability CV Tips Personal Details * Put your name in bold or a larger font at the top of the CV. * Follow with your contact details – your address, telephone numbers and email. Personal Profile * Your CV should contain a personal profile, which is a summary of your skills and achievements, what you are doing at the moment and your future career goals. * This is your chance to really “sell” yourself to the employer and tell them how your skills, experience and interests can benefit them. * If you have a copy of your CV saved, you can change your personal profile to suit the job you are applying for by highlighting different interests, achievements and goals. Education * Start with your most recent school or college. * Include details of all secondary schools or colleges attended and list any qualifications you have, or ones you have taken recently. * Include the subject, title of qualification (for example GCSE, NVQ) and grade or predicted grade, if known. * You should state the subjects that you have studied even if you did not take or pass any exams, especially if the subject is relevant to the job you’re applying for. * If you obtained distinctions or prizes for certain subjects mention this too. Work Experience * Employers spend more time looking at this section than any other part of a CV, so make the most of all the work experience you’ve had. * Mention all the work you’ve done, including part-time...
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...University November 16, 2014 CVS/PHARMACY SWOT ANALYSIS In 1963 the Consumer Value Store (CVS) was built for your health and beauty needs, in Lowell, Massachusetts by brothers Stanley and Sidney Goldstein and partner Ralph Hoagland. Through the next few years CVS started to grow and in 1967 pharmacies were being added to CVS’s in Warwick and Cumberland, Rhode Island (RI). After buying several small chain drug stores in the early 1970’s around the surrounding areas/states, CVS created small chain stores in shopping malls. In 1981, CVS broke ground on the Store Support Center in Woonsocket, RI. In 1988 CVS celebrated their 25th anniversary with a total of 750 stores. The 1990’s brought more stores in the new mid Atlantic, and Caremark set up in California. By the late 1990’s, CVS had stretched to 24 states totaling 4, 100 stores. 2001 was the year that CVS launched their ExtraCare Card Program, being the first national pharmacy retailer to launch a loyalty program. In 2005, CVS partnered up with MinuteClinic, and opened up three in their CVS/Pharmacy stores. The next year in 2006, MinuteClinic became the first retail clinic to be accredited by the Joint Commission. In 2008, CVS officially branched to California and Hawaii, by buying Long’s drugstores. In 2014, CVS announced they were deciding to stop the sale of tobacco, which was announced officially on September 3, 2014. With the end of tobacco sales, CVS’s mission statement makes more sense. CVS states they are a pharmacy innovation...
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...they need you 8. 4 Suggest an interview 9. Step three: Remember the essentials 10. Common mistakes 11. [N] You use a covering letter template from a book 12. You use the same covering letter for all your job applications 13. STEPS TO SUCCESS 14. Useful link When you send in your CV to a manager or recruiter to apply for an advertised vacancy or to let him or her know that you are looking for work, you'll normally send a covering letter too. If you're applying for an existing vacancy, your covering letter should briefly describe the position you're applying for and where you saw it advertised, why you are particularly qualified for the job, and why you want to work for that specific company. If you're approaching an agency to register your CV as part of your search for a new job, you should describe the type of job you're looking for, the skills you have that would make you an attractive candidate, your current salary, and any preferences you may have in terms of location. In all cases, a good covering letter can give a sense of who you are that may not come across in a CV. When you come to write your letter, remember to think about its tone, how you are describing yourself and your skills, and also remember to include the results of any research you've done into the company or field of work you're interested in. Writing a covering letter is a fairly straightforward process, but there are certain steps you need to follow. If you sound both interesting...
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...Analysis of CVS “Beauty 360” Mike Kleinschmidt Metropolitan State University Abstract As a business reaches a plateau, they often look for new and innovating ways to create new growth opportunities. One of the ways this can be accomplished is by entering into a more profitable market. Drug store giant CVS found themselves in this situation and took on the task of competing in the upscale beauty market. The drugstore chain was going to challenge the recession. The launching of a new retail concept in the midst of the then gloomy economic environment was certainly risky. Amid other high end beauty marketers struggling during this economic downturn, CVS was poised to try and lure away some of their clientele. Named Beauty 360, the first stores were launched in 2008. This study will analyze the factors and decisions CVS made in deciding to enter this market, and, if these choices proved practical. Introduction CVS Pharmacy is the second largest pharmacy chain in the United States with over 7,000 stores in 41 states and $86 billion in revenue (Prior, 2008). As the retail pharmacy division of CVS Caremark, it sells prescription drugs and a wide assortment of general merchandise, including over-the-counter drugs, beauty products and cosmetics, film and photo finishing services, seasonal merchandise, greeting cards and convenience foods through their CVS Pharmacy and Longs Drugs retail stores and online through CVS.com. For more than 10 years, CVS tried...
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...* The two health care companies I chose were Walgreens and CVS, both have a long history in the pharmaceutical department and are in direct competition with one another for customers. Walgreens is America’s largest drugstore chain and as of January 31, 2014, it now has 8,678 stores in all 50 states and most districts. Walgreens issued more than 800 million prescriptions annually, which is about 20 percent of the United States market. (Walgreen Vs. CVS) As for online business, it has almost 17 million visitors per month. Walgreens’s strategy has evolved throughout the century it has been in business. As CVS, it is the second largest pharmacy chain in the United States. It has more 7600 stores, and it is ranked the 13 largest company in the world by Fortune 500 in 2013. (Walgreen Vs. CVS) This paper would examine the positioning and differentiation strategies between Walgreens and CVS. * The creation of remedies for illnesses and ailments have been discovered by people since the beginning of existence. The first organized apothecary had been credited to the Babylon. Later followed by the Roman, who discovered a system of pathology and therapy which became the standards for medicine for more than a 1,000 years. While pharmacy was consider as a shadowy and sketchy business of a long time, practiced by witch doctors. As the renaissance era entered in, medicine and treatments became more structured with a scientific approach. “In 1240, German Emperor Frederick II issued a proclamation...
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