...CONTENTS MAY MAKE YOU WANT TO ORDER A PIZZA Scene One: Once Upon a Dinnertime Mary is hanging out with a few friends and her brother. She wants to order pizza tonight, but can’t afford to do so all by herself. She won’t be able to get what she wants unless she can convince all of the others to chip in for pizza, but she has her skills from English class to help her in her mission! Our story begins… Mary: (writes on whiteboard) “Thesis: We should order a couple of pizzas for dinner tonight.” Mary: (looks over at the people watching TV) Guys? What do you think? Chris: Maybe. What do the rest of you… hmm, maybe we’d better wait for a commercial. Well, I’m paying attention. Why pizza? Mary: Uh… hmm. Chris: Also, since when do you have a whiteboard in your living room? Mary: (writes) “Pizza was a regular dinner in my family, growing up. My brother and I were always happy when our parents said, ‘Pizza night!’ Both our parents worked, which meant that there was often no one with much time to cook. They enjoyed the break from cooking, and we all enjoyed the pizza (and the break from washing dishes). We’d only have it once every couple of weeks, though, so we never got tired of it. Basically, pizza is great.” Chris: o_O What was that? Mary: I was showing that pizza is delicious! …And time-saving and stuff! Chris: …Where did you talk about pizza being delicious? I just saw a story. Mary: In the middle! I said we all enjoyed the pizza. Chris:...
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...for delivery order pizza, the answers can vary across a wide range of pizza restaurants. Pizza Hut, Papa John’s, Donato’s and several others may come to mind, but for the purpose of this paper, I am choosing to focus on Dominos’ Pizza. Domino’s Pizza was at one time regarded to be the absolute worst pizza chain in the United States. The pizza business is a business that is saturated with large chains and local restaurants operated by local owners. Domino’s was consistently ranked at the bottom of customer satisfaction rankings because of lack of vision. According to Beaver, (Palmer, 2009), a lack of vision is associated with organizational decline and failure. A wide variety of complaints were filed on Domino’s, including late delivery, poor quality of product, and a general sense that Domino’s did not genuinely care about what kind of product it was making and selling. The result that ensued at the company was three chief executives in five years at the company. In order to change the product at Domino’s and the way it was marketed, management decided to completely reimage the presentation of how the company marketed the pizza and to actually change the product itself. Domino’s developed a vision of what it wanted its product to be, and it developed a clear and concise mission statement as to how they wanted to change their product and why they wanted to change their product. Finally, the company decided on a clear and concise strategy as to how the vision and the...
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...sources and purposes Communication is something which a business will use in order to help with the overall running of a business. There are different types of information used within many businesses and organisations which are then communicated. The different types of information can be communicated Verbally, Written, On Screen, Multimedia and Web-based. Verbal Information involves through the use of a telephone call, face to face or a voicemail. Face to face verbal communication is the best way of passing on information through to different people within a business. This is because it is quick, and is less scope for misunderstanding. However there are some constraints to this type of information, depending on the size of the business, and how easy it is to find people to then pass on the verbal information to other people. Telephone conversations are also useful as they get the information through to the person on the other end of the telephone straight away. Due to Verbal communication being an immediate form of passing on information, it enables a business or organisation to run more efficiently and effectively. Written Information involves the use of physical symbols to represent words, it could also include diagrams, graphs and charts. Many businesses will use e-mailing as a way of passing on information and communicating with the employees within the business. However not everyone checks their e-mails regularly and so can prevent information being communicated instantly...
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...PROJECT REPORT ON PIZZA HUT Submitted By: * Shruti Bhatia (70) * Vikas Bansal (88) * Vipul Agarwal (90) * Dhruv Sahni(22) * Neha(42) * Aakanksha Vashistha(1) INDEX S. NO | PARTICULARS | PAGE | 1. | Pizza Hut – The Introduction | 3-5 | 2. | Ansoff Matrix | 6 | 3. | Quality Management | 7 | 4. | Perceptual Mapping | 8 | 5. | Technological Changes | 9-11 | 6. | Pizza Hut Service Quality Dimensions | 12--13 | 7. | Chase Strategy | 14 | 8. | SWOT | 15 | 9. | 7Ps of Services | 16-18 | 10. | Service Process | 19-20 | 11. | Fishbone | 21 | 12. | Servicescape | 22 | 13. | Gap Model | 23 | 14. | Research & Development | 24 | 15. | Variability | 25 | 16. | Maintenance & Materials Management | 26 | 17. | Our Experience with Project | 27 | PIZZA HUT-The Introduction Pizza Hut is one of the flagship brands of Yum! Brands, Inc., which also has KFC, Taco Bell, A&W and Long John Silver’s under its umbrella. Pizza Hut is the world’s largest pizza chain with over 12,500 restaurants across 91 countries In India, Pizza Hut has 137 restaurants across 36 cities, including Delhi, Mumbai, Bangalore, Chennai, Kolkata, Hyderabad, Pune, and Chandigarh amongst others. Yum! is in the process of opening Pizza Hut restaurants at many more locations to service a larger customer base across the country Pizza Hut is known for its * Good Quality Food (Hygiene) * Brand Name * Food worth its...
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...Domino’s Sizzles with Pizza Tracker 1. What kinds of systems are described in this case? Identify and describe the business processes each supports. Describe the inputs, processes, and outputs of these systems. There are three kinds of systems are described in this case. They are the Transaction Processing System (TPS), the Management Information System (MIS), and the Decision Support System (DSS). The Transaction Processing System (TPS) is a computerized system that performs and records the daily routine transactions necessary to conduct business. It is the sales order entry or point of sale (POS) system that captures purchase and payment information. The customer inputs the pizza order that describe the type of pizza crust, the types of pizza toppings, and any side orders. The Transaction Processing System (TPS) then processes the information inputted by the customer and updates Domino’s database with this customer’s pizza order. Next the Management Information System (MIS) helps middle management with administrative activities, controlling, decision- making, and monitoring to see if everything in the process is working well. The Management Information System (MIS) receives transaction data from the Transaction Processing System (TPS) regarding the customer’s order to condense and present this data in reports. Finally the Management Information System (MIS) outputs report information such as type of pizza toppings used, how much time it took to make the pizza, and how long it took to...
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...Strategies3.1 Where to Enter3.2 When to Enter3.3 How to Enter | 88 – 99 | 4. Different Culture Environment4.1 Malaysia4.2 India4.3 China | | 5. Conclusion5.1 Strengths5.2 Weaknesses5.3 Opportunity5.4 Threat | | 6. Bibliography | | | | 1.0 Company Background 2.1 Introduction Pizza Restaurant was opened by two brothers Dan and Frank Carney in 1958 in Wichita, Kansas. Dan and Carney borrowed 600 Dollar from their mother to open Pizza Hut Restaurant. After borrowing 600 Dollar from their mother, they purchased second-hand equipment and rented small building in their home town. In 1959, the 3rd Pizza Hut restaurant was set up as a Franchise which they open in Topeka, Kansas. Their vision is to develop Franchise System which became a worldwide successful marketing model. Pizza Hut was first mover towards international market and set up first Pizza Hut outlets in Canada in 1968. Almost ten years later, Pizza Hut serving one million customers in a week in their 310 locations. In 1970, Pizza Hut was put on the New York Stock Exchange under ticker symbol PIZ. International Pizza Hut restaurant became 100 in number while the total number of Pizza Hut reached 2000 in 1976. In 1986, Pizza Hut introduced delivery service, something no other restaurant was doing. Pizza Hut opened its 5000 unit in Dallas, Texas. Pizza Hut celebrated its 30th anniversary with more than 6000 units in 1988. In 19th May 1982, Pizza Hut began its operations in Malaysia with...
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...Informative Speech: How to make Fruit Pizza INTRO: Good morning everyone, I am Kaylee Black. Everyone has a favorite dessert, and mine is a fruit pizza. Since I was a little girl I always loved to help my mom make this treat. Baking became somewhat of a tradition for my mom and I. Making a fruit pizza is something fun and simple that can be enjoyed by many. Today, I will walk you through what you will need, how you will prepare and serve a quick, easy and delicious fruit pizza. * The first step in making the fruit pizza is to gather all the ingredients and materials needed. * To begin I make a list of the ingredients I need, I got the recipe from Pilsbury.com * The following ingredients are essential to the Fruit pizza. For the crust you will need just one ingredient 1. 1 roll of Pillsbury sugar cookie dough Then for the frosting you will need 2. 1 Package of Cream Cheese softened 3. 1/3 cup of sugar 4. ½ a teaspoon of vanilla For the toppings you can include all or just a few of the fruits, depending on your liking 1. Strawberries 2. Kiwis 3. Raspberries 4. Blueberries 5. Mandarin Oranges On Foodnetwork.com they even add chocolate chips to add as toppings to the pizza. On Allrecipes.com they have another variation you can choose to do or not. They add an apple jelly to cover the fruit. I personally do not care for the jelly. The materials you will need will be: 1. A 12 in round pizza pan 2. Non-stick...
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...1 is that people face tradeoffs. Use a production possibilities frontier to illustrate society's tradeoff between a clean environment and the quantity of industrial output. What do you suppose determines the shape and position of the frontier? Show what happens to the frontier if engineers develop an automobile engine with almost no emissions See Figure 2. The shape and position of the frontier depend on how costly it is to maintain a clean environment⎯the productivity of the environmental industry. Gains in environmental productivity, such as the development of a no-emission auto engine, lead to shifts of the production-possibilities frontier, like the shift from PPF1 to PPF2 shown in the figure. Figure 2 Principles of Microeconomics 2 Problem Set Number 2 7. Classify each of the following statements as positive or normative AND explain why. a. Society faces a short-run tradeoff between inflation and unemployment. The statement that society faces a short-run tradeoff between inflation and unemployment is a positive statement. It deals with how the economy is, not how it should be. Since economists have examined data and found that there is a...
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...Italian pizza naples What you need to make an Italian pizza (makes dough for 4 pizzas, each one about 12 inches in diameter): * 600 mL of warm water * 7 cups (1kg) flour, type “00″* * 2.25 teaspoons (25 grams) yeast * 6 tablespoons of extra virgin olive oil * 1.5 tablespoons salt * 2 teaspoons sugar * *A note on the flour: In Italy, “00″, or “doppio zero,” flour is the most highly-refined and finest-ground flour available. Not available where you are (or too expensive?). An all-purpose flour should work just as well! How to make your pizza: 1. Sprinkle the yeast into a medium bowl with the warm water. We don’t mean hot, and we don’t mean cold… we mean warm! That’s the kind the yeast likes best. Stir until the yeast dissolves. 2. Place almost all of the flour on the table in the shape of a volcano. (Think Mt. Vesuvius… appropriate since Naples is the king of all pizza cities!). 3. Pour the yeast-and-warm-water mix, along with the other ingredients, into the “crater” of the volcano. 4. Knead everything together for 10 to 15 minutes until the dough is smooth and elastic, keeping your surface floured. 5. Grease up a bowl with some olive oil and put the dough inside. Turn the dough around so the top is slightly oiled. 6. Cover the bowl and put the dough aside to let it rest for at least four or five hours. 7 (optional for those who want their pizza really authentic). Make a cross on top of the dough with a knife. An old Italian tradition...
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...and payment data at a physical location where goods or services are bought and sold using computers, automated cash registers, scanners, or other digital devices Domino’s applied pulse in a huge slice of its store, and those stores conveyed better-quality customer service, reduced mistakes, and shorter training times. Since then, Pulse has become a essential of all Domino’s franchises The inputs, processes, and outputs of these systems are as follows; Inputs: The customer orders that define the type of pizza which they want to eat as they customize its size, sauces and toppings, and delivery location data, these are the inputs. Processes: By receiving an order all the data is stored in the database recorded in their machines and by recording it processes into preparing the order and baking pizza. Outputs: after the completion of an order it outs for delivery and outputs are in the form of income statement, sales receipts and customer feedback forms. QUESTION # 02 How do these systems help Domino’s improve its business performance? ANSWER # 02 By the support of these systems Domino’s improve their business...
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...Pizza Hut Durand D’Silva Alex Evans Armando Perez Frank Rivero Kevin Speakman Table of Contents Executive Summary 3 Product Place Promotion Pricing Executive Summary Pizza Hut’s headquarters is located in Dallas, Texas. Pizza Hut is a multinational company which operates in the United States, Philippines, Malaysia, and 83 other countries. Overall, Pizza Hut has almost 13,400 restaurants-including 7,800 units in the United States and more than 5,500 outside of the United States. Pizza Hut has built a reputation for excellence that has earned the respects of consumers and industry experts. Pizza Hut is considered a quick service restaurant (QSR) and is a division of Yum Brands! Which operates the fast food restaurants, as well as KFC and Taco Bell. Pizza Hut’s began in 1958 when a couple of entrepreneurs came up with their vision. “Two brothers, mom, and $600 turned into the recipe for the world’s largest pizza company in 1958, when a family friend with the idea of opening a pizza parlor approached two college-age brothers in Kansas.” Pizza Hut is not only the acknowledged leader of the pizza industry worldwide, but it is also amongst the top of the world’s largest pizza chains, with over 12,000 restaurants across a mass variety of countries, employing more than 300,000 people, and serving 1.7 million pizzas every day to more than seven...
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...1115 Prentiss Avenue Yazoo City, MS 39194 601-924-2467 tlittlet@okramail.deltastate.edu February 20, 2013 Gokhan Karahan, PH.D Delta State University College of Business Dear Dr. Karahan, Hungry Howie’s, Pizza Company has decided to raise the price of their large pizza by 3%. The pizza company should consider: 1.Advertising showing how their pizza are made with comparison to how other pizza company make their pizza. 2. Add a product that complements their pizza, for example, a mix fruit drink. Television commercials should show the high quality of their pizza and new mix fruit drink. Advertising should stress how important their pizza is to the consumers’ everyday living, for example, “Don’t cook to night, our pizzas are homemade and ready for you.” A strong complement (mix fruit drink) for the pizza will make price elasticity of demand for the pizza more inelastic. A. A new fashion trend dictates the wearing of kilts. The demand for kilts will increase and curve shift right. B. The price of apples increases. No change in demand for apples, the quantity demand will change but no shifting of the demand curve. C. The price of Pepsi, a substitute for Coke, increases. The demand for coke will increase, on the same demand curve. D. The price of dog food increases. No change in demand. There is a decrease in quantity demanded of dog food. E. The consumers start liking minivans all of a sudden. No change in demand. If the cost of manufacturing...
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...Grandma’s Vegetable Pizza One of my family’s favorite foods to make for any holiday is my grandma’s vegetable pizza. It was tradition that my grandma would make it every Christmas Eve when we would go to her house for dinner. Every year all of us would look forward to her making her vegetable pizza. No one ever wanted to be late for Christmas dinner because the vegetable pizza would be gone with-in minutes. When my grandma passed away, I decided to try to make her vegetable pizza recipe. Since then, I have been told by numerous family members that it tastes just like my grandmas, and that I need to make it every holiday or other occasions. . Making vegetable pizza involves three easy steps: plan a grocery trip, prepare spread and crust, and dice vegetables. “When planning a grocery shopping trip, it helps to get yourself organized. Planning ahead will help you not forget ingredients where you will have to make another trip to the grocery store” (Willson). So when going to the store to buy the ingredients for the vegetable pizza you definitely want to make sure you are prepared. I usually write out a list of all the ingredients involved in making the vegetable pizza and how much of each ingredient is needed. To make the pizza crust you need two cans of crescent rolls per pizza. I make sure that I buy the Pillsbury brand over the cheaper brands because it works better when you spread it out for the crust, and it even tastes a lot better. To make the spread that goes across the...
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...Development and Pretesting 5 Sampling 6 Fieldwork 7 Research Results 7 Conclusions 13 SWOT analysis of Mr. Pizza 13 Strengths 13 Weaknesses 14 Opportunities 15 Threats 15 Brief comparison with Pizza Hut 16 Limitations of our research 16 Recommendation 16 References 18 Appendix 19 Introduction Background Mr. Pizza Korea Co., Ltd. is a Korean pizza franchise company. Headquartered in Banpo-Dong Seocho-Gu Seoul, Korea, it was established in 1990. It is a restaurant chain making Korean style pizza. After establishing a franchise in Ewha Women's University, Mr. Pizza opened a store in Beijing, China in 2000. The Mr. Pizza’s logo, a slanted, stylized 'Pizza & Hand', is symbolic of two people (the company and customer) shaking hands. And its official slogan is "Love for Women" as for 2008. Its food is healthy and of good quality. Its service is full of creativity and elegance. And it is famous for its Golden Pizza series with relatively higher price. It keeps up with the trends of the food industry: healthy food with fashionable experience, and aimed at the white-collar female as their target market. Therefore, Mr. Pizza enjoyed a huge success in Korea with 370 branches, and was regarded as Korean’s favorite pizza brand. Problem Soon, it spread its market to the US, Vietnam, and opens its first store in Beijing, China in 2000. With a big proud, Mr. Pizza set up their goal that it would open as much as 300 branches in China until 2008. However, when we look...
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...Efficiency: Is how well an item is produced. This is best with little waste or expense. c. Equality: distributing economic prosperity equally among everyone. d. Opportunity Cost: something that must be given up to get something else. e. Marginal Change: a small adjustment to a plan. f. Externality: the impact of one person’s actions on someone else. g. Productivity: The amount of goods or services produced. h. Incentives: Something that controls how a person will act. i. Property Rights: The ability of someone to own scarce items. 2. i. Inflation is the increase in the prices in the economy. The cause of inflation is the Government prints too much money, therefore there is a lot more money out there so prices rise. ii. The short-term trade-off between inflation and unemployment is the government spends more money (stimulus) which increases the demand for goods and services. The higher demand makes businesses raise their prices, but it also makes them hire more workers to help with the demand. The more people that are hired, the lower unemployment percentages. 3. Absolute advantage is when one company produces a good using less inputs than another company. Comparative advantage is when one company can produce a product with a lower opportunity cost that the other company. 4. Comparative advantage is more important for trade. It takes in both the idea of time and if it makes sense for that person to make a good when they can make something...
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