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Non-Training Performance Issue
Carmalita Govan, Dawn Berndt, LeeAnn Bryson
HRD 8200
October 4, 2014
Dr. Cynthia Sims

Non-Training Performance Issue
The Brown County Sheriff’s office prides themselves as being an organization set in professionalism, customer service, and being committed to their community. One way to achieve the goals set out by the Sheriff is to be sure their inside operations are performing at peak efficiency and using the most up to date and reliable equipment and software. The department recently noticed an issue with employees not properly documenting their time. This introduced new conflicts for the employees in and out of the administrate offices and the department as a whole.
Kronos, a payroll, scheduling, and hiring software has been chosen by the department as a step in the direction of growth and advancement. This software can be used in any industry and claims to provide top notch labor tracking, scheduling, and absentee management (Kronos Incorporated). The system is said to be a welcomed change from the department’s previous, out dated system. The new software was presented to the employees but was not tested for use in the rapidly changing department setting. The absence of this testing proved to be a great challenge for the payroll and administrative staff.
Although the payroll system is designed to function with any and all organizations, the police department, in some ways, is an organization like no other. With different shifts, overtime opportunities, and community service requirements, the system should have been molded by management to fit the department’s needs before handing it over to the payroll and human resource departments. This lack of an effective time documentation and payroll system caused a significant backlog in payroll, accounts payable, and accounts

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