The function of leading is the process of motivating employees to perform at their best. Hershey’s is a company that truly values their employees as the company’s website clearly states. Hershey’s mission statement reads, “Bringing sweet moments of Hershey happiness to the world every day. To Hershey’s employees this means winning with an aligned and empowered organization…while having fun.” This is a reflection of the organizations culture and its dedication to company employees.
Controlling is the process of monitoring development and applying modifications. Hershey’s must be aware of how internal factors can affect control. By reviewing annual reports Hershey’s can get a general idea of what products are selling. If sales are low, marketing may need to see about alterative marketing strategies. Hershey’s excels in the fact that they view employees as valuable resources. Hershey’s wants employees to feel empowered in their decision-making. Empowerment makes for a positive work environment. Since managers are to use the function of leading to stimulate employees, managers must lead in a positive manner. On Hershey’s website, the corporate philosophy states that Hershey’s “maintains a strong "people" orientation and demonstrates care for every employee.”(The Hershey Company) That is a grand portrayal of leadership for employees all over the globe. No matter what language is spoken every employee wants to feel valued and appreciated. The function of controlling allows managers to monitor progress from every corner of the world. Diversity can be more than a person’s race or ethnic background. “Workplace diversity refers to the variety of differences between people in an organization.” “Diversity encompasses race, gender, ethnic group, age, personality, cognitive style, tenure, organizational function, education, background and more.” The effects of