Hrm Explain When to Conduct Job Analysisi

In: Business and Management

Submitted By FEIDASHUAI
Words 439
Pages 2
When reviewing the information provided by both employees and supervisors, a team composed of the HR Manager, the Director of Administration, and an outside consultant noted that several duties associated with maintaining customer service records were divided among three employees. This often led to delays in recording customer payments and scheduling repair services. The team regrouped the various customer service duties so that two of the employees performed complete but different functions. Filing activities were concentrated with the third employee, who also served as backup for the other two.
Recruiting and Selection
Equal employment opportunity guidelines clearly require a sound and comprehensive job analysis to validate recruiting and selection criteria. Without a systematic investigation of a job, an employer may be using requirements that are not specifically job related. For example, if a medical clinic requires a high school diploma for a medical records clerk job, the firm must be able to justify how such an educational requirement matches up to the tasks, duties, and responsibilities of that job. It must be able to show that the knowledge, skills, and abilities needed by the medical records clerk could be obtained only through formal education.
rganizations use job analysis to identify job specifications in order to plan how and where to obtain employees for anticipated job openings, whether recruited internally or externally. For example, a job analysis for a small manufacturer of electric equipment showed that the Accountant II job, which traditionally had required a college-trained person, really could be handled by someone with high school training in bookkeeping and several years of experience. As a result, the company could select from within and promote a current accounting clerk. In addition to saving on recruiting costs, promotion can have…...

Similar Documents

Hrm Job Decsription

... to executive team using Microsoft Word in order to gain approval from executive team on sales incentives | Sales Propsales | WritingComputerMS Word | | 3 | Track Sales Goals to report to executive team by using Microsoft Excel in order to give reports on updates of the goals and progress of each individual on the sales team | Sales | WritingComputerMS Excel | | 4 | Take dictation from executive team though meetings In order to ensure Sales Manger is in line with Credit Union goals and objective from Executive Team | | | | 5 | Train sales team through coaching sessions, training workshops and online courses to ensure each employee o the sales team have proper and adequate tools necessary to succeed in their roles | MganagementCoachingTraining | | | 6 | Track performance of the sales team by using Microsft Excel in order coach and develop each employee of sales team based on performance | | | | 7 | | | | | 8 | | | | | KSA Statements 1 | Knowledge of organizaations sales organization reports format. Skilled intyping (50wpm, 100% accuracy) proper sentence structur, grammer, punctuation. Skilled in computer use and Microsoft Office specifically Word. Ability to understand formatting instructions given. | 2 | | 3 | | 4 | | 5 | | 6 | | 7 | | 8 | | Credit Union Sales Manager From the Task and KSA Statement templates, write a viable job description with the following sections: * Job Summary * Essential Job Functions...

Words: 974 - Pages: 4

Hrm Explain When to Conduct Job Analysisi

...When reviewing the information provided by both employees and supervisors, a team composed of the HR Manager, the Director of Administration, and an outside consultant noted that several duties associated with maintaining customer service records were divided among three employees. This often led to delays in recording customer payments and scheduling repair services. The team regrouped the various customer service duties so that two of the employees performed complete but different functions. Filing activities were concentrated with the third employee, who also served as backup for the other two. Recruiting and Selection Equal employment opportunity guidelines clearly require a sound and comprehensive job analysis to validate recruiting and selection criteria. Without a systematic investigation of a job, an employer may be using requirements that are not specifically job related. For example, if a medical clinic requires a high school diploma for a medical records clerk job, the firm must be able to justify how such an educational requirement matches up to the tasks, duties, and responsibilities of that job. It must be able to show that the knowledge, skills, and abilities needed by the medical records clerk could be obtained only through formal education. rganizations use job analysis to identify job specifications in order to plan how and where to obtain employees for anticipated job openings, whether recruited internally or externally. For example, a job analysis...

Words: 439 - Pages: 2

The Impact of When a Parent Losses a Job

...THE IMPACT OF WHEN A PARENT LOSSES A JOB Name: Course: Instructor: Institution: Date of Submission: A job loss can me a nightmare to any parent. Its implications are severe because of the sharp drop in income and economic security for a family. It has impact on the parents’ mental and physical health. In addition, it affects family relationships and can result to marital conflicts. When a person is laid off, economic concerns come up. He starts to ponder on how he will be able to sustain his family without no job. In a case where an individual has savings, his main worry will be how long the savings will sustain the family. Upon receiving the news of being laid off, an individual is also affected emotionally. The parent will first experience shock, disbelief and denial. Afterwards anxiety and fear come in due to the unknown future. People experience fears of: paying bills, sustaining their families, finding another job and maintaining their current living standards. As the reality becomes more certain, sadness and depression sets in. This may result to a parent stopping doing his daily activities. In addition, anger and frustration are experienced in some parents. In some cases, this parents may direct their anger to other persons in the community or family. Finally, some people experience shame after a layout. Social impacts are evident after a job loss. The relationship that people have mostly change after a layoff. This leads to the feeling of isolation...

Words: 1021 - Pages: 5

Tigerair Analysisi

...In 2011, the low-cost carrier Tigerair (used to be called Tiger Airways) was accused of altitude breach. Australian Transport Safety Bureau (ATSB) said that the A320 plane “descended to a level below the lowest safe altitude” 1 when it was flying to Melbourne Airport. ATSB final report2 released two years later reveals that the plane was being flown following operational documents which were materially incorrect, increasing the risk of confusion and misunderstanding by flight crews. Consequently, the plane flew over the Leopold housing estates at 400 feet below the safe minimum altitude of 2,000 feet. The main cause was Tigerair inadequate internal safety procedures. The circulation relating to Melbourne airspace structure was incorrect and it was only after this incidence that Tigerair withdrew and revised the documents and implemented additional training programmes for the flight crew. This incidence questions whether the minimal safety checks by internal safety department is ethical or unethical. Undeniably, any safety breach will affect various stakeholders and Tigerair’s ability to achieve its organizational objectives. However, increasing the level of internal safety procedures might inflate cost and put a pressure on the margin. Tigerair’s vision3 is “to remove as much cost as possible from flying, whilst providing a reliable, convenient and safe travel in the Asia-Pacific Region”. As such, increasing cost might hamper Tigerair’s ability to provide low fare flights...

Words: 1012 - Pages: 5

Hrm 530 Assignment 2-Job Task Analysis

...HRM 530 Assignment 2-Job Task Analysis Click Link Below To Buy: http://hwcampus.com/shop/hrm-530/hrm-530-assignment-2-job-task-analysis/ Or Visit www.hwcampus.com HRM 530 Assignment 2-Job Task Analysis Develop a job / task analysis for one (1) of the following positions:  First-level clerk in a personnel office in a branch of the military  An entry-level job in a customer service call center  A cable installation service technician  A retail sales clerk in a specialty paint store Prepare a (2-3) page analysis in which you: 1. Locate several job descriptions that apply to the position you have selected from the list above. 2. Compare the common tasks and behavioral objectives contained within the job descriptions or lists of duties. 3. Create a customized job / task analysis using the information you have found. 4. Describe the organizational situation that will benefit from this type of job / task analysis. 5. Identify opportunities for appropriate training to support this job and its corresponding tasks. 6. Use at least three (3) quality academic resources in this assignment. Note: Wikipedia and other Websites do not qualify as academic resources. You must follow these formatting requirements:  Be typed, double spaced, using Times New Roman font (size 12), with one-inch margins on all sides; references must follow APA or school-specific format. Check with your professor for any additional instructions.  Include a cover page containing......

Words: 278 - Pages: 2

Hrm 530 Assignment 2-Job Task Analysis

...HRM 530 Assignment 2-Job Task Analysis Click Link Below To Buy: http://hwcampus.com/shop/hrm-530/hrm-530-assignment-2-job-task-analysis/ Or Visit www.hwcampus.com HRM 530 Assignment 2-Job Task Analysis Develop a job / task analysis for one (1) of the following positions:  First-level clerk in a personnel office in a branch of the military  An entry-level job in a customer service call center  A cable installation service technician  A retail sales clerk in a specialty paint store Prepare a (2-3) page analysis in which you: 1. Locate several job descriptions that apply to the position you have selected from the list above. 2. Compare the common tasks and behavioral objectives contained within the job descriptions or lists of duties. 3. Create a customized job / task analysis using the information you have found. 4. Describe the organizational situation that will benefit from this type of job / task analysis. 5. Identify opportunities for appropriate training to support this job and its corresponding tasks. 6. Use at least three (3) quality academic resources in this assignment. Note: Wikipedia and other Websites do not qualify as academic resources. You must follow these formatting requirements:  Be typed, double spaced, using Times New Roman font (size 12), with one-inch margins on all sides; references must follow APA or school-specific format. Check with your professor for any additional instructions.  Include a cover page containing......

Words: 278 - Pages: 2

Hrm 530 Assignment 2-Job Task Analysis

...HRM 530 Assignment 2-Job Task Analysis Click Link Below To Buy: http://hwcampus.com/shop/hrm-530/hrm-530-assignment-2-job-task-analysis/ Or Visit www.hwcampus.com HRM 530 Assignment 2-Job Task Analysis Develop a job / task analysis for one (1) of the following positions:  First-level clerk in a personnel office in a branch of the military  An entry-level job in a customer service call center  A cable installation service technician  A retail sales clerk in a specialty paint store Prepare a (2-3) page analysis in which you: 1. Locate several job descriptions that apply to the position you have selected from the list above. 2. Compare the common tasks and behavioral objectives contained within the job descriptions or lists of duties. 3. Create a customized job / task analysis using the information you have found. 4. Describe the organizational situation that will benefit from this type of job / task analysis. 5. Identify opportunities for appropriate training to support this job and its corresponding tasks. 6. Use at least three (3) quality academic resources in this assignment. Note: Wikipedia and other Websites do not qualify as academic resources. You must follow these formatting requirements:  Be typed, double spaced, using Times New Roman font (size 12), with one-inch margins on all sides; references must follow APA or school-specific format. Check with your professor for any additional instructions.  Include a cover page containing......

Words: 278 - Pages: 2

Hrm Job and Performance

.../ Discuss how Human resources management affects the organization a whole?   The HRM helps organizations with all activities related to staffing and maintaining an effective workforce. HRM affects the organizations in those domains: work design and job analysis, training and development, recruiting, compensation, team-building, performance management and appraisal, worker health and safety issues, as well as identifying or developing valid methods for selecting staff. Human Resource Management is not just limited to manage and optimally exploit human intellect. It also focuses on managing physical and emotional capital of employees  In other words, we can say that it’s about developing and managing harmonious relationships at workplace and striking a balance between organizational goals and individual goals. HRM is involved in managing the human resources with a focus on expanding customer base that gives profit to the company, customer satisfaction and quality.   2/ Explain the impact of job design, performance management, compensation and benefits on employee relations.      The impact of job design help employees to be able to determine what is required of them so employees can be focus and be productive for the company. The performance management is necessary for the growth and the relations between employees and the company. Successful performance helps to boost employees’ morale and overall productivity. Engaged, productive employees are essential to any...

Words: 352 - Pages: 2

Hrm 530 Assignment 2 Job Task Analysis

...HRM 530 ASSIGNMENT 2 JOB TASK ANALYSIS To purchase this visit following link: http://www.activitymode.com/product/hrm-530-assignment-2-job-task-analysis/ Contact us at: SUPPORT@ACTIVITYMODE.COM HRM 530 ASSIGNMENT 2 JOB TASK ANALYSIS HRM 530 Assignment 2-Job Task Analysis Develop a job / task analysis for one (1) of the following positions: • First-level clerk in a personnel office in a branch of the military • An entry-level job in a customer service call center • A cable installation service technician • A retail sales clerk in a specialty paint store Prepare a (2-3) page analysis in which you: 1. Locate several job descriptions that apply to the position you have selected from the list above. 2. Compare the common tasks and behavioral objectives contained within the job descriptions or lists of duties. 3. Create a customized job / task analysis using the information you have found. 4. Describe the organizational situation that will benefit from this type of job / task analysis. 5. Identify opportunities for appropriate training to support this job and its corresponding tasks. 6. Use at least three (3) quality academic resources in this assignment. Note: Wikipedia and other Websites do not qualify as academic resources. HRM 530 ASSIGNMENT 2 JOB TASK ANALYSIS To purchase this visit following link: http://www.activitymode.com/product/hrm-530-assignment-2-job-task-analysis/ Contact us at: SUPPORT@ACTIVITYMODE.COM HRM 530 ASSIGNMENT 2 JOB TASK...

Words: 1415 - Pages: 6

Hrm 530 Assignment 2-Job Task Analysis

...HRM 530 Assignment 2-Job Task Analysis Click Link Below To Buy: http://hwcampus.com/shop/hrm-530/hrm-530-assignment-2-job-task-analysis/ Or Visit www.hwcampus.com HRM 530 Assignment 2-Job Task Analysis Develop a job / task analysis for one (1) of the following positions:  First-level clerk in a personnel office in a branch of the military  An entry-level job in a customer service call center  A cable installation service technician  A retail sales clerk in a specialty paint store Prepare a (2-3) page analysis in which you: 1. Locate several job descriptions that apply to the position you have selected from the list above. 2. Compare the common tasks and behavioral objectives contained within the job descriptions or lists of duties. 3. Create a customized job / task analysis using the information you have found. 4. Describe the organizational situation that will benefit from this type of job / task analysis. 5. Identify opportunities for appropriate training to support this job and its corresponding tasks. 6. Use at least three (3) quality academic resources in this assignment. Note: Wikipedia and other Websites do not qualify as academic resources. You must follow these formatting requirements:  Be typed, double spaced, using Times New Roman font (size 12), with one-inch margins on all sides; references must follow APA or school-specific format. Check with your professor for any additional instructions.  Include a cover page containing......

Words: 278 - Pages: 2

Hrm 530 Assignment 2-Job Task Analysis

...HRM 530 Assignment 2-Job Task Analysis Click Link Below To Buy: http://hwcampus.com/shop/hrm-530/hrm-530-assignment-2-job-task-analysis/ Or Visit www.hwcampus.com HRM 530 Assignment 2-Job Task Analysis Develop a job / task analysis for one (1) of the following positions:  First-level clerk in a personnel office in a branch of the military  An entry-level job in a customer service call center  A cable installation service technician  A retail sales clerk in a specialty paint store Prepare a (2-3) page analysis in which you: 1. Locate several job descriptions that apply to the position you have selected from the list above. 2. Compare the common tasks and behavioral objectives contained within the job descriptions or lists of duties. 3. Create a customized job / task analysis using the information you have found. 4. Describe the organizational situation that will benefit from this type of job / task analysis. 5. Identify opportunities for appropriate training to support this job and its corresponding tasks. 6. Use at least three (3) quality academic resources in this assignment. Note: Wikipedia and other Websites do not qualify as academic resources. You must follow these formatting requirements:  Be typed, double spaced, using Times New Roman font (size 12), with one-inch margins on all sides; references must follow APA or school-specific format. Check with your professor for any additional instructions.  Include a cover page containing......

Words: 278 - Pages: 2

Hrm 530 Assignment 2-Job Task Analysis

...HRM 530 Assignment 2-Job Task Analysis Click Link Below To Buy: http://hwcampus.com/shop/hrm-530/hrm-530-assignment-2-job-task-analysis/ Or Visit www.hwcampus.com HRM 530 Assignment 2-Job Task Analysis Develop a job / task analysis for one (1) of the following positions:  First-level clerk in a personnel office in a branch of the military  An entry-level job in a customer service call center  A cable installation service technician  A retail sales clerk in a specialty paint store Prepare a (2-3) page analysis in which you: 1. Locate several job descriptions that apply to the position you have selected from the list above. 2. Compare the common tasks and behavioral objectives contained within the job descriptions or lists of duties. 3. Create a customized job / task analysis using the information you have found. 4. Describe the organizational situation that will benefit from this type of job / task analysis. 5. Identify opportunities for appropriate training to support this job and its corresponding tasks. 6. Use at least three (3) quality academic resources in this assignment. Note: Wikipedia and other Websites do not qualify as academic resources. You must follow these formatting requirements:  Be typed, double spaced, using Times New Roman font (size 12), with one-inch margins on all sides; references must follow APA or school-specific format. Check with your professor for any additional instructions.  Include a cover page containing......

Words: 278 - Pages: 2

Case Analysisi

... explain what they were doing and why to ZHL employees. “We continually work to create an ethical corporate culture. Employees believe in our values. Job candidates even seek us out because of them,” she said. While ZHL paid relatively competitive salaries, she emphasized, that was not the only reason that their employees wanted to work there. Thanks to its reputation for competence as well as incorruptibility, ZHL gained the attention of the Acumen Fund, an investment group which was attempting to steer a middle way between dependency-creating charities and market solutions that often ignored “bottom of the pyramid” business models. It sought to enable social entrepreneurs to challenge traditional development paradigms. As a “patient” or “philanthropic” capital investment group, Acumen’s hallmarks included: • long-term horizons • tolerance for risk • an end goal of maximizing social rather than exclusively financial returns • the provision of management support to enable innovative business models to thrive • flexibility regarding partnerships bet ween governments and corporations in the service of low-income customers. 13 After careful due diligence and discussion with the founders, the Acumen Fund agreed to make an initial investment of $US1.5 million in 2007. This set the stage for ZHL’s explosive expansion, not only of its ambulance fleet in Mumbai, but for it to begin operations in other states (see Exhibit 6). As part of......

Words: 3484 - Pages: 14

Hrm Job Satisfaction

... about job satisfaction are generated in one of two ways: from the bottom up by adding positive effects and subtracting negative ones, or from the top down by the diffusion of one’s desire to be happy.1 Abraham H. Maslow’s hierarchical model of human needs can be used to identify the factors affecting job satisfaction. The model states that individuals experience a hierarchy of needs, from lower level to higher level psychological needs.2 Maslow’s model can be used by individuals to develop a sense of satisfaction in their jobs if they utilize a bottom-up perspective on job satisfaction. Safety is an example of a lower level need; it helps explain the effects of job security and pay on job satisfaction. Moving up the hierarchy, it can be observed that individuals also have social needs--for affection, belonging, and acceptance. These needs affect the way that individuals interact with their coworkers and management. The highest need in Maslow’s hierarchical model is self-actualization. Self-actualization and self-esteem are related to the sense of inner reward that some individuals experience when doing their work. In addition, self-actualization is believed to be one of the principal factors motivating people toward self-employment. Some empirical evidence exists for the bottom-up theory. A study by Alfonso and Andres Sousa-Poza, for example, suggests that job satisfaction is determined by finding a balance between work-role inputs and outputs.3 Examples of work-role......

Words: 14519 - Pages: 59

Analysisi

...r4rrervhe general purpose of job analysis is to document the requirements of a job and the work performed. Job and task analysis is performed as a basis for later improvements, including: definition of a job domain; description of a job; development of performance appraisals, selection systems, promotion criteria, training needs assessment, legal defense of selection processes, and compensation plans.[2] In the fields of human resources (HR) and industrial psychology, job analysis is often used to gather information for use in personnel selection, training, classification, and/or compensation.[3] The field of vocational rehabilitation uses job analysis to determine the physical requirements of a job to determine whether an individual who has suffered some diminished capacity is capable of performing the job with, or without, some accommodation. Professionals developing certification exams use job analysis (often called something slightly different, such as "task analysis" or "work analysis") to determine the elements of the domain which must be sampled in order to create a content valid exam. When a job analysis is conducted for the purpose of valuing the job (i.e., determining the appropriate compensation for incumbents) this is called "job evaluation." Job analysis aims to answer questions such as: Why does the job exist? What physical and mental activities does the worker undertake? When is the job to be performed? Where is the job to be performed? How does the......

Words: 271 - Pages: 2