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Hrm Hotel

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Submitted By elimchung
Words 3579
Pages 15
Foundation of HRM

Contents:

* Executive Summary | P. 2 | * Chapter 1. Introduction | P. 3 | * Chapter 2. Situational Analysis | P. 6 | * Chapter 3. Job Analysis | P. 12 | * Chapter 4. Performance Management | P. 14 | * Chapter 5. Conclusion | P. 18 | * Reference | P. 19 |

Executive Summary

In this report, we used Best Fit model in Hong Kong Gold Coast Hotel. This report provides analysis and evaluation to measure an F&B manager’s performance in the hotel and provides the relevant rewards. We suppose the F&B manager is a man. We analysis the internal and external situation for the hospitality industry to find out the opportunities and threats to see that how our hotel can get the benefit through the opportunities. Then we have the job analysis to formulate what employee is suitable for the position, so we decide to draft the job description and job requirements. According to the job analysis, we have to set some standard to measure the employee’s performance. After that we use different appraisal methods to evaluate the employee and give some rewards to him based on his performance.

Chapter 1. Introduction

Our objective is using the performance management program to increase the F&B manager’s performance and enhance the performance of F&B department to catch the opportunities that we found in situational analysis of best fit model to increase the company’s competitive advantage to achieve the company’s goals.

The Hong Kong Gold Coast Hotel is the city's foremost 5-star beach resort hotel and conference center which was developed by Sino Group and completed in 1993. The development occupies an idyllic location adjacent to the Gold Coast Marina and Yacht Club, and is set amid 10 acres of beautifully landscaped lush sub-tropical gardens. All 453 guest rooms and suites command views of the marina

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