...The ethics of human resource management (HRM) covers those ethical issues arising around the employer-employee relationship, such as the rights and duties owed between employer and employee. * Discrimination issues include discrimination on the bases of age (ageism), gender, race, religion, disabilities, weight and attractiveness. See also: affirmative action, sexual harassment. Discrimination is the prejudicial treatment of an individual based on his or her membership - or perceived membership - in a certain group or category. It involves the group's initial reaction or interaction, influencing the individual's actual behavior towards the group or the group leader, restricting members of one group from opportunities that are available to a group, leading to the exclusion of the individual or entities based on logical or irrational decisionmaking. * Issues surrounding the representation of employees and the democratization of the workplace: union busting, strike breaking. Union busting is a pejorative term used by labor organizations worldwide to describe a wide range of activities undertaken by employers, their proxies, and governments, which attempt to prevent the formation or expansion of trade unions. Strike action, also called labor strike, on strike, greve (of French:grève), or simply strike, is a work stoppage caused by the mass refusal ofemployees to work. * Issues affecting the privacy of the employee: workplace surveillance, drug testing. See also: privacy...
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...CHAPTER 1 The Role of Human Resources What Is HRM? Human resource management is the process of employing people, training them, compensating them, developing policies relating to the workplace, and developing strategies to retain employees. The Role of HRM There are seven main responsibilities of HRM managers: staffing, setting policies, compensation and benefits, retention, training, employment laws, and worker protection. In addition to being concerned with the seven internal aspects, HRM managers must keep up to date with changes in the external environment that may impact their employees. The trends toward flexible schedules and telecommuting are examples of external aspects. To effectively understand how the external forces might affect human resources, it is important for the HR manager to read the HR literature, attend conferences, and utilize other ways to stay up to date with new laws, trends, and policies. SKILLS NEEDED FOR HRM Ethics is perhaps one of the most important aspects to being a great HR professional. There are a number of skills crucial to human resource management. First, being able to organize and multitask is necessary. In this job, files must be managed, and an HR manager is constantly working in different areas of the business. Communication skills are necessary in HRM as well. The ability to present good and bad news, work with a variety of personalities, and coach employees is important in HRM. Specific job skills, such as computer skills...
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...the HR consultant devised a training module that reduced the occurrence of violence by 20%, then this information can be rightly shared with the new client. Conversely, if the HR consultant was present during strategic planning session with the previous client and learned information that would give the new client a competitive edge, doing so would be an ethical violation and could led to criminal prosecution. Overlapping issues require the HR professional to use good judgment in addition to following the ethical guidelines outlined by the Society of Human Resource Management (SHRM code of Ethics). SHRM requires all of its members and highly recommends all nonmembers to follow the ethical guidelines posted on the SHRM website. These guidelines admonish HR professionals to adhere to the highest standards of ethical and professional behavior (SHRM code of Ethics). The SHRM code of ethics requirement ensures that HR professional are aware of their obligation to share only no sensitive information with the new client. Recently, the Securities and Exchange Commission (SEC) arrested an HR consultant and charged...
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...1: THE DYNAMIC ENVIRONMENT OF HRM LEARNING OUTCOMES After reading this chapter, students should be able to: • Discuss how cultural environments affect human resource management (HRM) practices. • Describe how technology is changing HRM • Identify significant changes that have occurred in workforce composition • Describe the HRM implications of a labor shortage • Describe how changing skill requirements affect HRM • Explain why organizational members focus on quality and continuous improvements • Describe work process engineering and its implications for HRM • Identify who makes up the contingent workforce and the HRM implications • Define employee involvement and list its critical components • Explain the importance of ethics in an organization. CHAPTER OVERVIEW The chapter’s opening vignette illustrates how Four Seasons Resorts and Hotels uses the Golden Rule to treat the employees as you expect them to treat the customer. While customers like to be pampered, so do the employees as evidenced by the Four Seasons being listed in Fortune magazine as one of the “Best Companies to Work For” every year since the list started in 1998. Overviews of today’s dynamic business world, highlighting cultural environments, globalization, technology, and social history evolution, set the stage for discussions about the implications to the HR field. These topics include: multicultural issues, global workforces, HRM technology, workforce diversity...
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...Ethics In Human Resource Management Alisha Wood Saint Augustine’s University Ethics and Human Resource Management Wikipedia, defines ethics as: "…a study of values and customs of a person or a group. It covers the analysis and employment ofconcepts such as right and wrong, good and evil, and responsibility." Wikipedia, defines utilitarianism as: “…ethical doctrine of greatest good. The ethical doctrine that the greatest happiness of the greatest number should be the criterion of the virtue of action The complexities of business and our human/social society makes corporate ethics a very interesting study. To a practicing manager in the working world today, this becomes critically important, especially if they don’t get it! And many obviously have not and still do not. The questions are really simple to ask - yet hard to answer: What does good business today really mean? What does ethics have to do, if anything, with good business? What impact can the human resource function have on either? Within business, what is my responsibility as a human resource professional? Corporate social responsibility (CSR) is known as one of the areas that has drawn many attentions in the business environment over the last twenty years. Carroll (1991) argued that corporation should be addressed not only from economic and legal perspectives but also from ethical and philanthropic perspectives; the idea of CSR’s pyramid is then derived. Furthermore, the efficiency theory...
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...resource management is |a. |supervising, monitoring, controlling, and disciplining employees in order to achieve organizational goals. | |b. |the designing of organizational systems to ensure that human talent is used effectively to accomplish organizational | | |goals. | |c. |the use and coordination of human capital to ensure the profitability and survival of the organization. | |d. |the design of the organization and its systems in order to achieve the goals of the organization. | ANS: B PTS: 1 DIF: Easy REF: p. 4 OBJ: 1 NAT: AACSB Reflective Thinking LOC: HRM TOP: Definitional 2. HR metrics must be linked to |a. |statistical analyses. | |b. |industry outcomes. | |c. |business performance. | |d. |employee satisfaction. | ANS: C PTS: 1 DIF: Easy REF: p. 4 OBJ: 1 NAT: AACSB Reflective Thinking LOC: Creation of Value TOP: Conceptual 3. All of the following are types of organizational assets...
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...resource management (HRM) is a crucial part of an organization’s success. Employees are human capital for the organization and when managed properly add value to the company in the areas of quality, profitability, and customer satisfaction, therefore sustaining a competitive advantage through strategic planning (Noe, Hollenbeck, Gerhart, & Wright, 2004). The roles and exact responsibilities of human resource departments vary from company to company; no two are identical (Noe, Hollenbeck, Gerhart, & Wright, 2004). Globalization and Diversity However, one human resource role remains the same from company to company. As a vital part of the organization’s strategic plan, HRM must also adapt with industry trends to maintain growth. Companies adjust to changes in marketing, supply, demand, legal, financial and environmental trends on a constant basis. HRM must also monitor, adapt and implement new strategies to combat trends within human capital to maintain a successful competitive advantage because every organization wants to hire, train, develop and retain the best employees within their industry. As companies strive to become globally competitive, human resources must leverage to the full capabilities of its work force in order to capitalize on its diversities (2007, Need to transform). Companies must prepare for completion in increasingly global markets by hiring from an international labor pool and training employees for global job assignments. HRM will have to identify...
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...apply for a good position in an organization, a person usually has to have a degree or at least a good history of work experience in the related field. Sometimes the work experience doesn’t mean much in these current changing trends and organizations prefer someone who knows their job by learning it in a classroom. Employers are looking for candidates that show a good sense of teamwork also referred to by many as “a team player”. HRM analyzes this and knows that everyone wants a team player because it makes everyone’s job easier and an organization flows smooth. It’s all about the consumer and HRM personnel know this. Keeping a team player on board also makes for a good person who can speak with clients if needed. Back when there were no computers, all paperwork would have to be done by hand and stored in a file, locked, and secured so that personal information wouldn’t be mishandled. With changes to technology, HRM now has computers with software that can store all employees’ information. This is a great technological advance that helps HRM because files may be accessed quicker and problems that may arise can also be resolved quicker. Not only does this technology advance help for files, but now business can be done straight from a person’s phone or computer....
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...Volume: 10 Issue: 2 Pagination: 5-20 ISSN: 09545395 Subject Terms: Studies Human resource management Business ethics Classification Codes: 9175: Western Europe 9140: Statistical data 6100: Human resource planning 2400: Public relations Geographic Names: United Kingdom UK Abstract: The relative absence of debate about ethical issues within the area of human resource management is addressed. IT is argued that ethics is not about taking statements of morality at face value; it is a critical and challenging tool. The discussion starts with what should be familiar terrain: ethical arguments that uphold a managerialist position, such as ethical individualism, utilitarianism, and "Rawlsian" justice. Other theories are then introduced that broaden the field of ethical concern in an endeavor to be more socially inclusive: stakeholding and discourse theory. Copyright Eclipse Group Ltd. 2000 Full Text: Until very recently the field of business ethics was not preoccupied with issues relating to the ethical management of employees. Apart from the development of ethical awareness among managers (Snell, 1993; Maclagan, 1998) and the ethical dimension of change management processes (Mayon White, 1994; McKendall...
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...EHR_C02.qxd 6/6/07 3:55 PM Page 27 CHAPTER 2 Ethics and Human Resource Management By Amanda Rose Chapter outline Standards, values, morals and ethics have become increasingly complex in a postmodern society where absolutes have given way to tolerance and ambiguity. This particularly affects managers in HR, where decisions will affect people’s jobs and their future employment. This chapter explores some of the ethical dilemmas encountered in the workplace, discussing ethical behaviour and values that relate to HR. It looks at relevant ethical tools, such as utilitarianism and relativism in order to examine current practices in the workplace and their links to corporate social responsibility. Learning outcomes By the end of this chapter, you should be able to: u u u u Critically explore and evaluate the ethical nature of human resource management; Identify and define current ethical and moral issues confronting HR managers; Compare, contrast and critically appraise a range of approaches to ethical analysis; Critically appraise the relevance and usefulness of philosophical analysis to HR practice. Introduction Human Resource Management is a business function that is concerned with managing relations between groups of people in their capacity as employees, employers and managers. Inevitably, this process may raise questions about what the respective responsibilities and rights of each party are in this relationship, and about what constitutes fair treatment....
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...those who are relatively more disadvantaged (Munro 1998). To avoid a descent into nihilism, Bauman proposes that the way out of the dilemma is through encouraging development in others of what he calls the ‘moral impulse’. His post-foundationalist approach to ethics endeavors to overcome some of the inevitable confusion created by empirical relativism and moral uncertainty by inviting individuals to transcend their egoistic moral understandings of the social self and consequently, act more caringly and responsibly towards others (Benhabib 1992; Legge 1998a, 1998b; Letiche 1998; Willmott 1998). In general, we are not ‘against ethics’ as such although all are...
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...team at Hancock Manufacturing, where creativity and innovation abound! | | | | Contact Us * H.R. Manager: Name * H.R. Supervisor: Name * H.R. Secretary: Name Phone: 1-800-HANCOCK 1-800-426 - 2625 Email: hrm@hancockmanufacturing.com Web: www.hancockmanufacturing.com | | | Hancock Manufacturing 2014 University Dr.Suite A.Salida, CA., 90000 | | | | | | Hancock ManufacturingHUMAN RESOURCE MANAGEMENT“THE FUTURE IS YOURS” | | Hancock Manufacturing | [Brochure subtitle or company tagline] | | Changes in HRMTechnologyA primary focus of the HRM team is taking care of our people. Technology has radically changed the way we to achieve this goal. The use of online career search engines and social media greatly enhances our ability to find the most capable pool of potential employees. Online training provides an excellent opportunity to provide current employees the innovative training needed for success in the modern workplace. Programs and applications available for use on personal computers and smart phones allow employees to actively review and manage his or her pay and benefits, which enhances retention. HRM also plays a key role in the strategic management philosophy of the company. Each system used by HRM enables the organization to streamline tasks by simplifying applications; this enables...
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...IBMS Managing Human Resources Today Table of Contents Introduction Organizational Development Staffing and Recruitment Development of Workplace Policies Dealing with Laws Affecting Employment Retention Discrimination/Harassment Ethics Company Monitoring Conclusion Works Cited 2 Introduction In today’s society, the nature of the world in which we live is competitive. Whether it is for the best education or the top honor in the world of sports, there is competition wherever you turn. The same is true for the world of business. Organizations in the same field are in constant competition with one another in order to deliver their product or service to the greatest number of consumers and prove themselves to be the superior company. With most of the products and services being similar among competing companies, it can be a tough task for one company to differentiate themselves and become more successful than their peers. One of the most prominent ways that companies differentiate themselves is by the use of strategic human resources management. HRM plays an essential role in developing a company's strategy as well as handling the employeecentered activities of an organization. Progressive HR Departments are strategic in nature. In order for an organization to be strategic in their approach ...
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...Strategic Management Paper Today healthcare organizations work in a very dynamic environment. The human resource management, or HRM for short, is a function within the organization that plays a major role in providing direction to the company employees. HRM includes different responsibilities which aim towards recruitment and retention, training and development, employee performance management, regulatory compliance, and compensation and benefits. Thus, HRM is functioning to help place the right individuals for the right task and vice-versa to help the organization receive the maximum service from his or her employees. However, HRM is shaped by many factors depending on the type of organization (Traylor, T., Doherty, A., Mc Graw, P., n.d). Recruitment and retention is part of the decision-making in every organization to help obtain the best person to fit the job. The main goal is to assure that organizations will receive qualified people for the job, and order for the business to operate efficiently and effectively. In fact, many companies will evolve and change, while new recruits show enthusiasm to learn to work as a team. Implementing employee retention within the organization will help reduce employee turnover. However, employers can reduce turnover, and many other ways by improving communication within the organization, competitive salary, demonstrate feedback on performance, and flexible schedule. Training and Development provides different processes and activities...
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...CHAPTER 9—STAFFING AND HUMAN RESOURCE MANAGEMENT MULTIPLE CHOICE 1. Human resources executive Sarah says, "I finally have a seat at the table." She most likely is implying that a.|she is allowed into the executive dining room.| b.|her work is tied in with company business strategy.| c.|she no longer has to stand in the back of the room during meetings.| d.|she will be allowed to negotiate with the labor union.| ANS: B PTS: 1 DIF: E REF: p. 310 NAT: AACSB: Reflective Thinking, HRM 2. A specific way in which human resources contributes to business strategy is by a.|helping to build high-performance work practices.| b.|organizing company picnics.| c.|making PowerPoint presentations to top management.| d.|helping to prepare job descriptions.| ANS: A PTS: 1 DIF: M REF: p. 311 NAT: AACSB: Reflective Thinking, HRM 3. An example of a workplace factor that could lead to turnover is a.|a booming economy with many job opportunities.| b.|a worker's limited ability to cope with the job demands.| c.|job-hopping tendencies of the worker.| d.|lack of emotional support from the supervisor.| ANS: D PTS: 1 DIF: M REF: p. 313 NAT: AACSB: Analytic, Environmental Influence 4. According to the theory of job imbeddedness, whether employees stay with a firm depends on a.|how long a worker has held the job.| b.|how well the employee is liked by coworkers.| c.|a variety of factors on and off the job.| d.|the worker's demographic characteristics.| ...
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