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Hsm/230

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The Human Services Agency has incorporated standard operating procedures (SOP) that abide by the rules set forth by the Law and Ethics board. After studying these procedures I would say I have to agree with the way the Human Services Agency does things. The adherence to rules set forth by a higher body is very important. It ensures that the Agency acts appropriately when dealing with the problems of individuals.

The laws that the Agency’s procedures are based on are very explicit. Furthermore it is clear that the laws should not be changed at all. The laws explain in great detail how to deal with conflicts that can occur between worker and coworker or between the Agency and a client. The laws also state that employees of the Agency must all work together in order to help clients as much as possible. Part of working together is making sure that all employees are kept abreast of previous and current Agency issues. Confidentiality agreements between the Agency and clients are strictly upheld. This privacy is upheld as long as the life of the client or any other external individual or group is not in danger. The standard operating procedures of the Agency fit perfectly with our current law system. However as always there are ways to improve.

In order for the Human Services Agency to uphold its reliability all employees should follow to the letter standard operating procedures which are set by the Law and Ethics Board. The SOP is based on written laws that must be followed and ethics which can be viewed as a set of unwritten rules that all must follow. With these two rule sets together (written and unwritten) the Human Services Agency has enough flexibility to deal with all human issues.

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