Premium Essay

Human Capital Management and Leadership Styles

In: Business and Management

Submitted By afblue89
Words 1742
Pages 7

Human capital management is a standard way of relating to people as a resource and how to manage that resource. The focus is on how to organize and provide specific information on workforce acquisition, management, and optimization. There are specific areas that help enable human capital management and they are core administrative support, strategic human capital management support, and other. The core support is comprised o personnel administration, benefits administration, payroll, portal/employee self-service, and service center. The strategic support is made of workforce planning, competency management, performance management, compensation planning and strategy, time and expense management, learning, recruitment, onboarding, contingent workforce management, and organization visualization. Other is made up of reporting and analytics and workflow.

Let’s first define Human Capital that is the totality of talent that is found in an organization. It includes employee’s skills and behaviors and the ability to see beyond what is obvious in the work environment. It involves innovation, critical thinking, negotiation, conflict resolution, problem solving, team building, and interpersonal competencies. It basically represents the investment that people make in them that can enhance their productivity. (Olaniyan & Okemakinde, 2008)

AGC has a variety of human capital management problems and they start with intercultural communication issues, political and regulatory conditions of the host country and subsidiaries, diversity and multiculturalism, employee retention and motivation issues, employee dissatisfaction, performance issues, an overall global human capital strategy that takes into account the home and host country nationals, and lack of good leadership.

There are some different leadership styles at ACG some of them are Autocratic...

Similar Documents

Premium Essay

John Lewis

...Nowadays, the capacity of stuff has become an important aspect to improve the competitiveness of enterprises. Researchers have found that physical capital produce 30% of the national economic growth, however, 70% of it caused by intellectual capital is human capital. So, the human capital is really important (Stickrath & Sheppard, 2004). Managers pay more and more attention to the motivation of personnel as well. There are many ways for leaders to incentive their employee, while which is the best leadership style is still under discussion (Mahoney & England, 2007). This essay will analyze the reasons of the success of John Lewis enterprise in perspective of the leadership application, and finding the core of his whole employee stock ownership of success. Firstly, it will discuss the leadership style of John Lewis, and then combining with the theory of encouragement to find the inner reason of John Lewis’ success. Finally, it will talk about John Lewis’ leadership style has been putted up. John Lewis is the biggest department store in England (Hoffert et al, 2002). From 1864, it opened the first shop date in London's Oxford Street; the John Luis's department store has 150 years of history (Campbell, 2003). Now, it has a good performance with enviable high market share. It has branch stores both in Oxford Street business district and shopping mall. Not only the outstanding achievement of John Lewis attracts people's attention, its unique John Lewis model deserving discussion...

Words: 1701 - Pages: 7

Premium Essay

Organization Psychology

...Open Systems Gene One is anchored by open systems organizational behavior. Gene One’s research focus depends primarily on regulation and leadership of Food and Drug Administration; furthermore, the company’s growth depends heavily on how well the public reacts to their products. For instance, their groundbreaking gene technology that eradicated disease in tomatoes and potatoes eliminates the need for pesticides when growing these produces, and as a result, Gene One grows from a $2 million start-up to a $400 million company in just eight years. “Organizations are open systems because they take their sustenance from the environment and, in turn, affect that environment through their output” (McShane-Von Glinow, 2004). “As open systems, successful organizations monitor their environments and take appropriate steps to maintain a compatible fit with the new external conditions” (McShane-Von Glinow, 2004). Wilson's Managerial Skills Gene One has clarifying goals and objectives. For instance, their executive summary clearly states their approach and team focus for the company to go public. The leadership team has technical and administrative expertise to answer organization-related questions, but the leadership team did not encourage participation and upward communication and suggestions. For example, during the leadership team meeting, Michelle and Teri got into a disagreement, instead of facilitating positive conflict resolution, the CEO only focuses on getting back the issue......

Words: 1158 - Pages: 5

Premium Essay

Human Capitol Managment

...Stefanie Ryan Individual Project #4 11/4/13 An overview regarding the value of human capital management Human Capital is “the totality of talent that is found in an organization” (M.U.S.E). Some examples of human capital management are skills, abilities and behaviors. It also includes critical thinking abilities by employees, providing problem solving and conflict resolution capabilities. The biggest intrinsic value of human capital is the ability to take a company who is functioning poorly and move it into a company who is in a place that can continually improve. Various human capital management problems There are a couple of problems that seem to affect human capital the most. They are employee retention, employee motivation, and training & employee development. A company wants to be able to keep the employees that they have and it has proven to be a difficult task if the employees do not feel like they are invested in a company or feel that they are needed. If you have employees who feel like they are a part of the team then they will stay motivated to keep up good work and there will be fewer turnovers. Leadership styles and their impact on organizational cultures There are several different leadership styles in business.  They are: 1. Autocratic-have power over people, employees' suggestions not taken into consideration. 2. Bureaucratic-follow rules by the book and make sure that procedures are followed 3. Charismatic-inspire enthusiasm and are......

Words: 1144 - Pages: 5

Free Essay

Leadership Concepts

...Leadership Concepts Joy Daniels MMPBL 520 – Transformational Leadership January 10, 2011 Instructor – Rick Johnson Leadership Concepts Google Inc. is an American corporation that offers internet search engines, public media, and advertising. Google brings in its revenue mainly from its advertising online and in emails. Google has made most of it money in recent years with revenues reaching up to $23 billion in 2009 (Google Inc., 2010). “Knowledge management is any structured activity that improves an organization’s capacity to acquire, share, and use knowledge in ways that improve its survival and success. The knowledge that resides in an organization is called its intellectual capital, which is the sum of everything that an organization knows that gives it competitive advantage—including its human capital, structural capital, and relationship capital” (McShane & Von Glinow, 2005, p. 23). Eric Schmidt is the company’s chairman and CEO who has been a key figure to the company’s success by capturing the knowledge management into his leadership style. The leadership at Google is responsible for the innovation seen within its employees. Eric Schmidt feels that the future of this company can be dictated by its culture. There is not really a five year plan as stated by Mr. Schmidt (Carlson, 2009). Employees are given the opportunity for a more flexible schedule being that they are able to choose the projects that best interest them. As a result this......

Words: 1254 - Pages: 6

Premium Essay


...have opportunities to develop and strengthen the skills necessary to succeed as graduate students in the Ken Blanchard College of Business. Emphasis is placed on utilizing the tools for graduate success. 2 MGT-605 Leadership and Organizations The purpose of this course is to introduce students to the Ken Blanchard College of Business, key concepts of leadership, and an overview of how the science of organizational behavior contributes to effective leaders and managers. 4 ACC-502 Accounting Practices This course is designed for individuals who are preparing for more advanced coursework in accounting and for students who have not had accounting in undergraduate work. Topics covered include the principles and practices of financial accounting and the fundamentals of managerial accounting, such as cost behavior and budgeting. The course covers accounting theories using computational examples, and homework is problem solving. 4 FIN-504 Finance Principles This course is designed for individuals who are preparing for more advanced coursework in accounting and is designed for students who have not had finance in undergraduate work. Topics covered include financial analysis, financial planning, asset evaluation, capital structure, and working capital management. 4 SYM-506 Applied Business Probability and Statistics The purpose of this course is to prepare students in mathematical, probability, and statistical concepts for their upcoming studies in quantitative methods.......

Words: 914 - Pages: 4

Premium Essay


...into two units. There will be one grade for the entire course. The first 4 weeks of the course addresses interpersonal interactions in the context of teams. There are two kinds of capital that are required to be effective leaders: human capital and social capital. Of these, social capital is considered to be more important than human capital. This part of the course emphasizes social capital skills. In particular, having the ability to work with effectively with others is essential for an aspiring manager. This part of the course will focus on both theory and practice in interpersonal relationships. We will cover topics that help to build interpersonal skills. Practice will comprise of team activities. You have already been formed into teams. Teams naturally have their challenges to manage. We put you into teams in part to help you develop/improve your interpersonal skills. This part of the MBA core is designed to help you develop an effective team. The second 4 weeks emphasizes leadership. As aspiring managers, you will need to develop leadership skills and you need to continue the development of your leadership skills during the MBA program. This part of the course focuses on the central topic of leadership, but then addresses issues such as motivation, power, impression management, and managing resistance to change. In particular, leaders are expected to be able to effectively implement change efforts. It is the hallmark of an effective manager. This......

Words: 1113 - Pages: 5

Premium Essay

Nursing Home

...Business Foundations Part 1: Human resource management 1. Identify three human resource problems that are evident at the Last Resort Retirement Community? Each problem should be explained in 100 words or less. Approaches to Leadership is an evident Human Resource problem, the CEO of Last Resort’s Community’s participative management style (free-rein style) differed from the newly hired Director Gersick’s autocratic management style. Kerrigan delegated the decision – making authority to levels of management at various points below the top level. This pattern of decentralized organization decision – making was effective when his past Director of Nursing Martha Kane was acting as the informal leader in the nursing home her strong problem solving skill was effective in maintaining morale and professionalism amongst the departments. However, once Martha had left the organization the decision making hierarchy was unclear and with the introduction of a new director along with her centralized decision making philosophy chaos and confusion was created amongst the departments. The current organization chart does not provide a clear understanding the authority level. This was demonstrated during a discussing between Kerrigan and Gersick regarding the performance of a physical therapist. Employee Behaviour is one of the Human resources problems that is evident at the Last Resort, the negative performance behaviours of the department heads and Managers have also resulted......

Words: 1330 - Pages: 6

Premium Essay

Project Motorcycle-the Comprehensive Project Plan

...Select one (1) of the types of project organization that would suit the development of the larger touring class motorcycles The matrix organization form is the one that would suit the development of the large touring class motorcycle because it is a “project driven” where each project manager reports directly to the vice president and general manager (Kerzner, 2013, p. 125). Even though project manager has the power and authority, it this case it comes directly from the general manager. Each functional expert maintains technical responsibilities over the development, maintenance and revision of their operative field. Both success and failure fall directly on the project manager. Outline the process steps that your company would take in order to develop the motorcycle. Provide a rationale for the response. 1. Team Assembly Project success depends on team performance. By assembling or building teams, it positions the project to succeed. The team will be defined by which skills are needed, if needed skills are available and accessible or ensure the needed skills are onboard. 2. Project Objective The project object will describe the project outcomes. It gives a clear and explicit directions for the project team. In this case, the motorcycle touring class explicitly states the objective: produce larger motors, specific designed to excel long distance with engines larger than 1100cc, targeting males between 25 and 60 in global markets, price ranges from $55,000 to......

Words: 1428 - Pages: 6

Premium Essay

Patch 3: Leadership & Strategic Change – Case (Managing Change at Faslane)

...PATCH 3: Leadership & Strategic Change – Case (Managing change at Faslane) Consultative & Coercive Collaborative Consultative & Coercive Collaborative TASK B: Table 6: Competence Analysis of Faslane Competence Analysis | | Up to 2001 | 2002-2010 | Physical Resources | * Well-equipped infrastructure. * Concentrated on infrastructure and facilities. | * All infrastructure are properly operated, enhance operational effectiveness and cost saving. * From infrastructure focus to naval focus. | Financial Resources | * Government budget from taxpayers’ money was not used properly | * Minimized the spending without affect the operational performance. | Human Resources | * Staffs were experienced but unable to utilize properly in management. | * Experienced management team. * Encourage employees participation. | Intellectual Capital | * Home of UK’s nuclear submarines. | * Management expert turned as a home base for entire UK submarines fleet. * Holistic management style. | Source: Johnson, G., Scholes, K., Whittington, R. and Johnson, G. (2011). Exploring strategy. Harlow: Financial Times Prentice Hall. Table 7: McKinsey’s Seven S Model of Faslane (2001-2010) | Strength | Weakness | Hard Elements | Strategy | * Improved performance and efficiency, maintaining good quality services with cost savings * Speeded up decision making process by reducing the review time to 6 days | * Cost saving might cause......

Words: 1068 - Pages: 5

Premium Essay

Zcxv of the company. What is Leading A good leader inspires employees, boosts morale and encourages effective communication among employees. Excellent leadership can even increase the organization's income. How Leaders Influence Others Influential leadership styles The message is getting through that ‘command and control' leadership is obsolete. A different leadership style, one that depends on influencing others rather than ‘telling', is required to deal with current market complexities and fast-paced environmental changes. Traditional leadership worked well in less turbulent times where companies ran on simple departmental lines - and the CEO had time to think and plan with other executives. Communication was straight-forward, markets were predictable and people delivered consistently. But few businesses run this way. Many, Nokia being a prime example, are fluid networks where power no longer comes with the position you hold but through your ability to influence others to act. BP, once a traditional organisation, now has many network overlays where people interact with peers to get things done. Our environment influences us to some extent but we are influenced directly by colleagues. We rarely think or act in isolation at work - we influence, and are influenced by, what our colleagues say and do. Leadership means influencing the things that matter We expect leaders to emphasise what is...

Words: 1735 - Pages: 7

Premium Essay

Ur Future.) (Bmw.Com), with Financing Capital It Belongs Infrastructure, Bmw Had Access to Efficient Capital Market Bmw Group Through Active Crisis Management, Efficiency Increases and Consistent Management of Capital

...php) 1: PIRO 2: Value chain Processes are the ways that an organization uses it resources to generate value. These stem from the many discrete activities a firm performs in designing, producing, marketing, delivering and supporting its product and service. For instance, BMW has implemented a corporate finance structure with an international focus to reduce its exposure to local and foreign capital market fluctuation. As explained through the value chain, BMW's process are illustrated Process has been the development of technology and innovation across multiple section of the BMW business. This has been assisted through strategic alliances formed with suppliers to increase BMW's purchasing and manufacturing competency. Furthermore, research and development has been able to take advantage of the market research and analysis with regards to customer behavior and purchasing patterns to develop technology products and service, For instance, connected drive and dynamic Drive which offer intelligent driver assistance were the result of such process and system in place. Ways BMW use for human resource is academy training, in March 2003, Bavarian Auto Group Training Academy has been appointed as the regional training academy of BMW and MINI for the dealers of Egypt, North Africa...

Words: 624 - Pages: 3

Premium Essay


...BANKING ACADEMY OF VIETNAMBTEC HND IN BUSINESS (ACCOUNTING)ASSIGNMENT COVER SHEET | NAME OF STUDENT | Pham Thi Thuy Dung – Suzy Walker | REGISTRATION NO. | F05 - 043 | UNIT TITLE | Unit 3: Organisations and Behaviour | ASSIGNMENT TITLE | Prudential and USS Olympia (SSN-717) | ASSIGNMENT NO | 1 of 2 | NAME OF ASSESSOR | | SUBMISSION DEADLINE | 31st October,2013 | ------------------------------------------------- ------------------------------------------------- I, _______Suzy Walker__________ hereby confirm that this assignment is my own work and not copied or plagiarized from any source. I have referenced the sources from which information is obtained by me for this assignment. ------------------------------------------------- ------------------------------------------------- ------------------------------------------------- ------------------------------------------------- ------------------------------------------------- ________________________________ _______31/10/2013______ ------------------------------------------------- ------------------------------------------------- Signature Date ------------------------------------------------- Assignment Received By: ......

Words: 608 - Pages: 3

Premium Essay

Controling in Management

...Management is the study of getting things done through others. A business organization is a body that needs management for running it daily activities like administration, production and many other else. Manager is the person who manages or organizes out a way of management, manager need to think and decide what has to be done, how to do it and making a proper decision. The role of management is planning, organizing, leading, staffing and controlling but there might be some different in the way a manager design his own way of ‘management’. This might be due to every manager have different leadership style. Leadership style is an individual (manager/leader) uses non co-ecive technique to influence other group of people. In this case study, Edens who was the manager of the company practices autocratic leadership styles, he likely to take all decisions and only given little information and seldom communicate with staffs. Furthermore, Edens also referring classical management approaches to design his ‘management’ way. According to the case study statement, Edens properly make use of scientific management approach which is by Fredrick W.Taylor. This approach concern with efficiency and productivity, therefore it practices a clear and uniform specification of task, which meant that the specific task is only can be did by a specific people, people are separate to complete the task that was designed by manager. For instance, Edens break the job to several tasks and the worker......

Words: 1530 - Pages: 7

Premium Essay

21th Century Leadership

...Generally the most effective kind of leadership revolves around honesty and integrity. Leaders who are straight forward and report the truth even when it’s bad tend to gain more respect and support (Taylor Fernley). Leader plays an important role in every organization. A leader’s role in an organization can impact an organization’s success and leads it toward achieving its goals. The aim of this paper is to analyze the leadership style of a chosen founder of an organization, the impact they’ve made on their industry, as well as their relationship in the workforce. This paper discussed the leadership style of Jeff Bezos founder and CEO of Amazon. Transformational Leader In the business world, there’s no better example of an astonishing growth of online retailer than Amazon. Over the years Jeff Bezos founder and CEO of Amazon have managed to build absolute consistency by delivering breakthrough improvements through real innovation and disruptive change. Through his transformational leadership style, Amazon went from being an online book store to today’s astonishing 230 million product lines site. In 1995, Amazon started out as an online bookstore that delivered books cheaply and securely. By 1998 Amazon had started to improve greatly with advanced delivery options, lower prices, and interactive customer reviews. The sites spanned the globe by widening its range through the marketplace. Today Amazon is in...

Words: 966 - Pages: 4

Premium Essay

Southwest Airline (a)

...Case Assignment 1 (Southwest Airlines (A)) 1. What is Southwest’s general business strategy? Why has it been successful for so long? Can it be replicated by a competitor? Southwest Airline (SWA) has several successful business strategies: high aircraft utilization, low fare carrier, leadership, great customer service, attractive frequent flyer program, innovative marketing strategy, and human resource management. Regarding operations strategies, by only focusing on fuel-efficient aircrafts, 737s, SWA is able to save on maintenance and training costs. Offering short-haul, point-to-point routes using less congested airports that are close to metropolitan area leads to SWA’s efficiency. Moreover, by shrinking turnaround time, SWA can maximize the high aircraft utilization. Regarding leadership, Herb Kelleher, one of the best all-time CEO, has great leadership style and relaxed management style. His leadership style contributes to people-oriented firm’s philosophy. In terms of great customer service, SWA offers on-time and low cost fares. By having no central hub and spoke system, SWA is able to avoid the delays associated with connection flights. SWA’s average flight time, 65 minutes attracts new customers who usually drive to the final destination. By offering two types of fares on a route, SWA can save on operating system costs. Besides, SWA has own frequent flyer club based on the number of trip flown not on the mileage. Hence, SWA can reduce operating costs......

Words: 1067 - Pages: 5