Premium Essay

Human Resource Devlopment

In: Other Topics

Submitted By catalyst
Words 26665
Pages 107
Managing Human Resources for Health in India
A case study of Madhya Pradesh & Gujarat

Central Bureau of Health Intelligence
Directorate General of Health services Ministry of Health & Family Welfare Nirman Bhawan, New Delhi – 110011 Website:, Email: dircbhi.nb.nic
In collaboration with WHO - India Country Office

Managing Human Resources for Health in India
A case study of Gujarat & Madhya Pradesh

October 2007

Central Bureau of Health Intelligence, Dte.GHS, MoHFW, GOI

In collaboration with
World Health Organisation - India Country Office

The Report on Managing Human Resources in India may be freely reviewed, abstracted, reproduced or translated, in part or whole, but is not for sale or for use in conjunction with commercial purposes. Any relevant enquiry may be addressed to the office of Director, Central Bureau of Health Intelligence, Directorate General of Health Services, 401, A-wing, Nirman Bhavan, New Delhi 110011(India). © Central Bureau of Health Intelligence, Dte. General of Health Services, Ministry of Health & Family Welfare, Govt. of India. 2007 Technical Support: Advent Healthcare Group 102, Tribhuvan Complex, Mathura Road, New Delhi 110065 (India) Tel: 91-11-65689631, 26312631 Email:


Table of Contents
Foreword ............................................................................................................. 5 Preface ................................................................................................................ 6 Acknowledgments ............................................................................................... 7 Acronyms ............................................................................................................ 8 Executive Summary...

Similar Documents

Premium Essay

Human Resourse Management

...REPORT ON HUMAN RESOURCE POLICIES OF NTPC LTD AND MARUTI IN INDIA Submitted to Prof. J L GUPTA By Team: Kumar Gaurav Gholam Rabbani Ghause Vinod Jain 15PGDM04A008 15PGDM05A011 15PGDM07A016 NTPC SCHOOL OF BUSINESS (NSB) (A unit of NTPC Education and Research Society) Plot No. 5-14, Sector 16-A, NOIDA- 201301 (U.P.), INDIA E-mail:; Website: S.No. Topics Page No. 1. EXECUTIVE SUMMARY 3 2. NTPC HR POLICIES 5 3. NTPC IN NUTSHELL 6 4. HR DEPARTMENT AT NTPC 8 5. HUMAN RESOURCE CENTER (HRC) 9 6. RECRUITMENT 12 7. COMPENSATION POLICY 13 8. EMPLOYEE APPRAISAL 18 9. TRAINING AND DEVELOPMENT 19 10. EMPLOYEE DEVELOPMENT 21 11. ANALYSIS OF NTPC HR POLICY 27 12. MARUTI HR POLICIES 30 13 HUMAN RESOURCE IN MARUTI SUZUKI 31 14 RECRUITMENT FOR FRESHERS 32 15 SOURCES OF RECRUITMENT 33 16 SELECTION 34 17 COMPENSATION 37 18 TRAINING AND DEVLOPMENT 40 19 PERFORMANCE APPRAISAL 42 20. BIBLIOGRAPHY 46 Human Resource Management Page| 2 Executive Summary NTPC strongly believes in achieving organizational excellence through Human Resource. In order to meet Organizational Goals, NTPC leverages the potential of its 24,546 employees by following “People first approach” and states “ People over PLF”. HR functions have formulated an integrated HR strategy......

Words: 10845 - Pages: 44

Premium Essay

Research Sustainment

...FEMSA – Organization Development – HR Sustainment Intervention Fomento Economico Mexicano, known as Femsa (FMX) sustainability program keeps evolving with new acquisition and joint business ventures. In 2011, FEMSA and business segments required an organization development planned change to improve the corporation’s sustainability. Our research will focus on the corporations five core areas: ethics and corporate values; quality of life in the company; health and wellness, community engagement and, environment care. The OD practitioner used the well know Lewin’s Action Research theory, which is composed of repetitive four step process: diagnostic, planning, plan execution, and plan evaluation (Cheung-Judge, M., & Holbeche, L. 2011) FEMSA is a leading company that participates in the non-alcoholic beverage industry through Coca-Cola FEMSA (KOF), the largest independent bottler of Coca-Cola products in the world in terms of sales volume; in the retail industry through FEMSA Comercio, operating the largest and fastest-growing chain of stores in Latin America, and in the beer industry, through its ownership of the second largest equity stake in Heineken, one of the world’s leading brewers with operations in over 70 countries. KOF invested more than Ps. 28,000 million in mergers and acquisitions during 2011, to consolidate its leadership position in Mexico and Latin America, while entering the milk and value-added dairy products category with a......

Words: 2405 - Pages: 10

Free Essay


...Project Project Proposal An organization encounter some difficulties in its performance for achieving high quality products/services. Consequently it can not compete with its competitors in the marketplace. The top executives decided to carry out a thorough analysis of the organization activities. They have come up with some suggestions that may improve the organization performance. They decided to develop Information Systems to some of its activities such as the following: Activities           MIS Project Reporting Activities. Production Planning Activities. Facilities Locations Activities. Billing Activities. Services Activities. Personnel Activities Sales and Marketing Activities Finance and Accounting Activities Human resources Activities Manufacturing and Production Activities MIS Project You are required to do the following:  Select one activity that could be of interest to you or suggest any activity of your choice that is related to your work.  Use your notes, handouts, reference books, organization documents, research papers and the internet to prepare the final report of your project. Citation must be evident. MIS Project (continue) You are required to do the following:  In addition to your report a power point presentation is required.  You will give a presentation of your project by the end of the course.  The project is divided into three phases. NOTE: You can work individually or as a team of two or three students. MIS......

Words: 756 - Pages: 4

Premium Essay

Mgt 498

...With commodities it is not something that you can repossess if not paid for since it is consumable. Management There are managers that are assigned to different departments within the company. The operations manager is in charge of making sure the business is running smoothly. The operations manager is constantly on top of all training for the employees within the company. This manager is also in charge of all safety training. We utilize online training for a group of employee’s to watch together so that we save time and money on training. There are always new training safety techniques and problems that arise and we constantly are checking and researching on line to keep out business in compliance and safe. Human Resources The Human Resources department is in charge of many duties. Some of the important duties are keeping records for...

Words: 803 - Pages: 4

Premium Essay

Hr Management


Words: 1187 - Pages: 5

Free Essay

Internal Use

...shared within our organization that may or may not be confidential in nature but is not intended to leave the company. The three main domains affected by this policy are the User Domain, Workstation Domain, and the LAN Domain. The User Domain is anyone who accesses the company’s information system and is the weakest link in the infrastructure. Users will be strictly held to the acceptable use policy (AUP) which acts as a guidebook for what users are allowed to do with the company’s IT assets. Violation of the AUP can be grounds for immediate dismissal and/or legal actions. Any third party that may need access to our systems will need to adhere to these policies as well and will need to sign an agreement before any access is given. The Human Resources department will be responsible for ensuring that all employees have signed an agreement to the AUP. All employees must pass a background check and their identities verified by HR before any access to Richman’s systems are granted. The Workstation Domain is where most users will connect to Richman’s IT infrastructure. This includes all desktops, laptops, PDAs, smartphones, and tablets. No personal devices or removable media will be allowed to connect to Richman’s system. Any devices or removable media needed to conduct business will be issued by Richman’s IT department and be used for official matters only. Once HR has verified that the person has passed all identity and background checks they will inform the IT department of......

Words: 334 - Pages: 2

Premium Essay

Human Resource Management Role

...Human Resource Management Role HCS/341 Human Resource Management Human resources departments play a vital role in the health care industry, by understanding the delivery of health care from the perspective of consumers, employees, payers, physicians, and regulators (ASHHRA, 2011). It is imperative that Human Resources (HR) works closely with each individual involved to ensure that the organization is successful. They work with each employee to help him or her fully understand his or her duties within the organization. It is the job of the human resources department to support the entire organization so it can accomplish overall goals and tasks that have been set out by the organization. The human resources department’s most important role is to find the best and most qualified candidates for the positions in the health care organization. Once an organization has determined their employment needs, the facility will hire the best employees to occupy the needed positions. The hiring process is conducted in three components; recruitment, selection, and socialization. The health care industry faces numerous challenges, ranging from economic demands and regulatory compliance issues, to industry consolidation, and a shortage of certified professionals (Cornerstone, 2011). The recruiting process consists of creating a group of eligible applicants for a specific job. The organization must present the employment opportunity to the job market, within and outside......

Words: 472 - Pages: 2

Premium Essay

Organizing Paper

...organization process of Wal-Mart, Sam Walton was the creator in 1962 in Rogers, Arkansas (Wal-Mart Corporate, 2012). The organizing process is described as the management function of pulling together and synchronizing human financial, physical information and other assets required to accomplish goals (Bateman & Snell, 2009). In 1972 discount sores such as Kmart expanded. Sam Walton at that point in time had 15 Wal-Mart stores and did not have the funds to increase the amount of stores, so he offered Wal-Mart stock to the New York Stock Exchange. For the reason of the large profit that toke place from the sales of stock, Wal-Mart was able to expand. By the 80s hit Wal-Mart had 276 stores Wal-Mart Corporate, 2012). Organizing contains numerous organizational resources, physical assets, knowledge, funds, and human resources. In this paper we will talk about human resources and monetary of Wal-Mart. Human Resources of Wal-Mart Managing and upholding of the human resources section is imperative while assessing how effective the organizing function is. “People are assets not commodities” (Bateman & Snell, 2009). The supervisors as well as the businesses have to work collectively to take into service the correct people for the occupation. Human resource management is in charge of recruiting, training, performance evaluations, rewards, labor relations, earnings, and benefits (Bateman & Snell, 2009). Wal-Mart provides work for about 2.1 million associates. Also......

Words: 1216 - Pages: 5

Free Essay

Diversity Audit

...Diversity Audit DeVry University Kinect Orlando The diversity study will examine a localized organization within DeVry University. There have been perceptions by many of the employees in this organization that there has been blatant reverse discrimination by the management, who at the time were African American. The situation has changed considerably as this organization has grown, however the events of a couple of years ago are worth a closer examination. DeVry University’s new online student enrollment is handled by their Kinect Division. This organization has over five hundred employees located mainly in the Chicago area and a remote center in Orlando constituting nearly one hundred employees. There are current plans to add an addition four hundred enrollment advisors in DeVry’s new building located in downtown Chicago. . This paper will discuss the challenges which the Orlando location has experienced. Currently the Orlando location consists of nearly ninety Admissions Representatives, seven Assistant Directors of Admissions (front line management running teams of approximately ten representatives apiece), three Directors of Admissions and one Senior Director of Admissions. The site also has a support staff of six, however, they will not be considered in this paper due to the negligible impact this team has upon the subjects being discussed. The responsibilities of the admissions advisors are vast and varied, perhaps the best...

Words: 1376 - Pages: 6

Premium Essay

Internal Promotion Letter

...managerial experiences and insights on “just-in-time” system will help us to grow and may create more job opportunities and promote from within. Moreover, due to our rapid growth caused by the merger, we have grown from being a chain of local stores to, not only chains of national, but chains of global stores. We believe that it is best to hire externally in order to capture the unexplored markets and may create more job opportunities and promote from within. As prior stated, Nelson’s strive to promote from within. Thus, we continue to encourage you to apply for company funds for educational programs in order to make you Nelson’s manager of the future. Please do not hesitate to contact the Human Resource Department if you have any questions on the matter. Warmest Regards, Team 5 Human Resource...

Words: 270 - Pages: 2

Free Essay

Internal Control

...invoices. This way, you can always know if any checks are missing. This follows the documentation procedure of the internal control process. I would recommend the buying of the indelible ink machine. According to the principles of internal control applied to cash disbursements; physical, mechanical, and electronical controls are important to safeguarding your assets and enhancing the accuracy and reliability of the accounting records. Physical, mechanical, and electronical controls for cash disbursements states that you should print check amounts by machine with indelible ink. 3. I will advise that you hire more accountants for your accounting departments. Having only one accountant handling not only accounting duties but also human resources duties, such as interviewing potential employees is a violation of segregation of duties and the establishment of responsibility sections of the internal...

Words: 721 - Pages: 3

Premium Essay

Chapter Ii owner can tell you that paying employees involves a lot more than writing a check every two week. There are dozens of laws governing employee compensation. If you don’t want to run afoul of various government agencies, you have to be well organized and stay up to date on federal and state guideline.” Gabriel Esteban (May, 2012) stated that: “Payroll systems are simple to use, easily affordable and compliant with all new tax laws. These systems can be programmed to calculate taxes and deductions to your specific area. Most systems have an internet database that can be accessed for updates to tax codes and changes in the law.” Foreign. Payroll System is a flexible compensation administration solution. It is designed to help human resource...

Words: 308 - Pages: 2

Premium Essay

Hrm Task Analysis

...KSA Statements: Human Resource Receptionist Student Name | Mary-Claire Jennings | | Task Statement(copy/paste all task statements here) | Knowledge(cognitive skill) | Skill(learned) | Ability(competence) | 1 | Answer the telephone using a multi-line switchboard to transfer calls to intended recipient | * Knowledge of operating a multi-line switch board | * Communicate effectively and clearly * Phone etiquette | * Competent * Route calls * professional | 2 | Greet and Welcome employees and visitors to demonstrate good customer service | * in a friendly manner | * Customer service relations | * Listen * communicate | 3 | Maintain personnel files in alphabetical order to maintain file organization. | * Knowledge of using the organization alphabetical filing system * Filing procedure | * File alphabetically | * 100% accuracy * Retrieve documents and reports easily | 4 | Prepare letters and related documents using Microsoft Word to communicate with employees and stakeholders of the organization | * Knowledge of MS office software | * Typing * Writing * Computer * MS office | * 100% accuracy * Format * Prioritize | | * Using computer * Using faxes * Using copiers | * Type * Write * computer | * 45 wpm 100 % accuracy * Format * Prioritize jobs | 5 | Assist Public and employees with personnel questions Using the company policy and procedure to ensure the correct information is......

Words: 595 - Pages: 3

Free Essay

Mgmt410 find something that interests you) and review all of the data provided for that position. After completion of these navigation steps, proceed to complete the assignment by discussing the learning questions below. Learning Questions How easy was it to find the specific occupation you were looking for, and how comprehensive was the information provided about that occupation? What did you think of the occupations O*NET suggested as matching your skills? Was the occupation you are in or preparing for among those listed? As an HR professional, how could O*NET be useful in conducting a job analysis? Explain specifically how you would use the data from this site to assist your organization. As a director of human resources, would you have your staff use this site? Why or why...

Words: 251 - Pages: 2

Premium Essay

Ethic in Hr Mgmt

...Ethics In Human Resource Management Alisha Wood Saint Augustine’s University Ethics and Human Resource Management Wikipedia, defines ethics as: "…a study of values and customs of a person or a group. It covers the analysis and employment ofconcepts such as right and wrong, good and evil, and responsibility." Wikipedia, defines utilitarianism as: “…ethical doctrine of greatest good. The ethical doctrine that the greatest happiness of the greatest number should be the criterion of the virtue of action The complexities of business and our human/social society makes corporate ethics a very interesting study. To a practicing manager in the working world today, this becomes critically important, especially if they don’t get it! And many obviously have not and still do not. The questions are really simple to ask - yet hard to answer: What does good business today really mean? What does ethics have to do, if anything, with good business? What impact can the human resource function have on either? Within business, what is my responsibility as a human resource professional? Corporate social responsibility (CSR) is known as one of the areas that has drawn many attentions in the business environment over the last twenty years. Carroll (1991) argued that corporation should be addressed not only from economic and legal perspectives but also from ethical and philanthropic perspectives; the idea of CSR’s pyramid is then derived. Furthermore, the efficiency......

Words: 2132 - Pages: 9