Introduction

I was asked to create a portfolio of a retail organisation that has atleast 100 employees overall and at least one physical retail store. So I chose JD Wetherspoon (a chain of hotels and pubs). In this portfolio I have mention about training and development of new employees, how do we deal with absenteeism, remuneration policies and organizational involvement towards employee’s problem.

5.1 Task 1
Learning Concepts and Learning need:

There are two basic learning schools of thoughts namely Behaviourist and Cognitivists: * Behaviourist * “Pavlov Classical Condition” based on Reward & Punishment, used when a person have the tendency to learn, the person is not new at work. Rather the reward and no reward affect the general behaviour. * “Skinner Operant conditioning” is based mainly on (Trial & Error). * Cognitivists * It analyses employee learning need through concrete action. * It based mainly on observation, lateral thinking and experience. * The approach is direct in nature quite different from that of that skinner’s and Pavlov’s.
Security and Loss Prevention Officer:-
In the retail environment, it is very important to have a constant eye on loss-prevention that is keeping an eye on organization’s stocks and hard currency. The calculations that retail stores is based on the merchandise they have and how much they should have in actual which can be determined through sales ; The difference is known as shrinkage. Their duties include spotting and preventing employee theft, shoplifting and paperwork errors. Most loss-prevention positions require experience or initial training courses.
In JD Wetherspoon we have hired a “security and loss prevention officer” whose duty is to spot and prevent employee theft, shoplifting and prevent the paper errors. While talking about loss prevention it is necessary to