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Human Resources

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Submitted By bigbee12
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MHR 405 week 2 jan 21
Values, Attitudes, and Work Behaviour * An attitude is and overall evaluation of an attitude object * We should study attitudes because so mahy important phenomena are attitudes * The nature of an attitude is typically formed in memory; once formed , relatively enduring and difficult to change.
Components of an attitude 1. Cognitive component – your beliefs about the object 2. Affective component – your feelings, emotions about the object 3. Behavioural component – your past behaviour an/or your behavioral intentions about the object

How do attitudes relate to behaviour * Long assumed that attitudes predict behaviour * Research reveals that the relationship is weak and complicated 1. Attitudes -> Behavioural Intentions 2. Behavioural intentions -> behaviour * Behavioural intentions could also be affected by situational factors and personal factors * Behavourial component is the most problematic 3. Behaviour -> attitude – we act first then form our attitude. We do this because of the cognitive Dissonance Theory.

Cognitive Dissonance Theory

* Hold and initial attitude * Voluntarily behave in a manner that in incongruent with your attitude – behave in a manner that is inconsistent with your attitude that you hold. * Experience feelings of dissonance - discomfort produced by violation of the self concept * If you can change the behaviour you change your attitude.
Workplace attitudes 1. Organizational commitment 2. Job satisfaction

Organizational commitment
Affective – the extent to which the employee identifies with and is emotionally attached to the organization – identification and emotionally connected
Continuance – the extent to which the employee is aware of the costs associated with leaving – stay because we aware of

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