...The Human Service Model The theory of human service delivery entails an understanding of how people work within systems to deliver services. People are a resource unlike others in that their value and availability can be difficult to address. Services are intangible meaning they cannot be touched or handled. They exist as events and cannot be resold or shared between groups. Delivering services to a person involves having a real person interact with him or her and meet their needs. For delivering any service to a person, the system professional must first consider the human element involved. The people delivering the service must be able to interact in a positive and effective manner. The Medical Model The modern approach to the diagnosis...
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...What is human service and where did it come from? To answer this question correctly, one must grasp the understanding of the meaning of human services, how to understand clients, the service delivery models, and its history. This review and analysis paper will dig deep into the main aspects of human services and its history, to fully answer the question stated above. What is human service and where did it come from? According to the National Organization for Human Services (2014), human services is broadly defined, uniquely approaching the objective of meeting human needs through an interdisciplinary knowledge base, focusing on prevention as well as remediation of problems, and maintaining a commitment to improving the overall quality...
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...kiesha jones Tristram Jones BSHS /355 DELIVERY OF HUMAN SERVICES What is Woodstock? Woodstock is an organization that helps people that are in need with shelter, transportation, programs that help with domestic violence, teen runaways, food shelters and case management services and adolescents. Family of Woodstock was born when the community need was recognized and addressed. Some of the factors that led the family of Woodstock are one single goal, and that is helping people fix their lives themselves. Adolescent, childcare, community, domestic violence hotline, homeless services are each with specialized subversions is the main thrust. After ensuring the inalienable rights of food, clothing and shelter the family of Woodstock opens wide its arms to embrace and assist in all manner of human problems The family of Woodstock meet the needs of the community by those that need help will definitely get the help that they need by the programs that they offer. Those that are in the program may be utilize life skills manager, and they are there to assist with daily living skills, money budgeting, laundry, and communication and relationship building. The organization also helps those that have substance abuse or mental illness...
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...Agile Care Team model Name: Institution: Agile Care Team model The current concern in most health care organizations is to devise the appropriate ways that will embrace the management of the departments within the premise. That should create, update, and continuously improve health care delivery aligned with the triple aim initiative. Mostly, their primary goal is to provide appropriate levels of patient care as well as care quality. Additionally, they target the patients and member population as well as well as the optimization of the costs for health care delivery. Thus, health care providers should learn from and implement Lean methodologies since the priorities focus on process efficiencies and health management outcomes. Notably, the focus of the approach is to understand and improve customer value within the organization. That will allow for remote access to various products and services. The improvement targets both the patients and providers, hence optimizing health care delivery. Agile Approach constitute the sequential execution of processes within a given period and provides a feedback loop to the clients to ensure solution validation. The goal of the model is to advance service delivery within various the hospitals since it enhances the relationship between the health providers and the patients. An example of a nurse-managed model The figure above illustrates the Triple Aim Model. Most health care models currently implement various...
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...University of Phoenix Material Week Two Quiz Directions: Select the correct answer for each question. 1. Information about models of service delivery is important to human service professionals because a. they are likely to be working with professionals who practice other models b. agencies hire those who are skilled in more than one model c. most problems require the service of at least two models d. they are likely to practice in other models 2. Three basic models of service delivery include traditional psychiatry, the public health approach, and the e. casework model f. psychopharmacology model g. supernatural model h. human services model 3. The goal of the public health model is to i. provide opportunities and conditions for health as a basic human right j. eliminate disease and disability k. integrate social, environmental, and biological factors l. serve as a link between the medical and human service models 4. Which of the following represents the problem-solving approach? m. Focusing on the present and the future n. Encouraging the client to solve problems o. Teaching the client problem-solving skills p. Seeing life in terms of clearly defined problems 5. Integrated services reflect work with the client that is q. ethical r. professional s. coordinated t. confidential ...
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...HN299-01: Associate’s Capstone in Human Services 1502A Unit 9 Final Project Professional Development Trinise Walton Kaplan University A Professional Development As a retiring supervisor of the child welfare service department, I will be providing valid information in this paper to those that are new in the human service field. This information will include how to use effective coordination, the best methods of providing direct service to clients, why it is so important to advocate for families and communities as well as agencies. Also what has been the most important lessons I have learned during my career. In all areas of the human services, there is a center point for helping others to find safety, health and success within their own lives. Remember the work is vital and valid, which is often inspirational enough. Careers in this field are, ideal because the job requirements revolve around the development of personal and professional relationships with clients, whether children, adults, or elderly. However, working in human services does provide specialize training through schooling or on-the-job- to help the professional. The human service careers falls into two categories: social services and mental health services. Social services specialists assist people on improving their quality of life. Mental health specialists deals directly with individuals who are trying to change their behavior or accomplish a better mental outlook. However, if a person is trying to...
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...risk” screening, comprehensive assessment, service coordination and case management, care planning including advance care planning, clear communication processes including shared health records, patient empowerment and self-management, quality use of medications and ongoing monitoring. The healthcare system is complex and people have difficulty navigating the system due to inadequate linkage between organisations and services People with complex needs require a comprehensive range of services, delivered across organisational boundaries, with clear assessment processes, access routes and pathways through services. Both overseas and Australian experience indicate that case management is ideally targeted to individuals who are likely to receive the most benefit i.e. those with complex needs requiring intense management from a range of different organisations, as this is where case management is deemed most cost effective. Therefore, the focus of many integrated care projects is on service coordination as a way of integrating care management and creating care pathways through the system. The move towards models of integrated care is an effort to manage the labyrinth of the healthcare system that has become increasingly complicated as additional services and funding streams have been introduced to encourage innovation, change traditional healthcare practices and address gaps in service provision. However, the delivery of services to people with complex needs is the responsibility...
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...modelThe figure below shows the "GAP" model of service quality from Parasuraman et al. (Zithaml & Bitner 1996). This model offers an integrated view of the consumer-company relationship. It is based on substantial research amongst a number of service providers. In common with the Grönroos model it shows the perception gap (Gap 5) and outlines contributory factors. In this case expected service is a function of word of mouth communication, personal need and past experience, and perceived service is a product of service delivery and external communications to consumers. Parasuraman et al. GAP model (Zeithaml 1996)However the GAP model goes further in its analysis of these key contributory factors. It not only provides a more rigorous description of the contributory Gaps, it lists key drivers for each gap and generic breakdown of each of these drivers. These are illustrated below in summary form below. Gap 1 | * Inadequate market research orientation | Lack of upward communication | Insufficient relationship focus | Gap 2 | * Absence of customer driven standards | Inadequate service leadership | Poor service design | Gap 3 | * Deficiencies of human resource policies | Failure to match supply and demand | Customers not fulfilling roles | Gap 4 | * Ineffective management of customer expectations | Overpromising | Inadequate horizontal communications | Key factors in the GAP model (Zeithaml 1990)This level of detail...
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...week 1, 3, 5, 7, 9 Discussions Discussions HSM 210 WEEK 1 DQ. 1 Post your response to the following: What have been the most significant changes in human services over the past 50 years? How has society’s responsibility to individual needs changed in the last 10 years? What do you think the role of human service workers will be in the future? DQ. 2 Search the University Library or the Internet for reputable news sources to identify demographic trends in the United States. Post your response to the following: With respect to the changing nature of the United States, which demographic trends do you expect to have the greatest impact on human services delivery in the United States in the next 10 years? Which of these demographic trends do you expect to have the greatest impact on your city or state in the next 10 years? Explain your answer. HSM 210 WEEK 3 DQ. 1 Post your response to the following: Research an existing human service program in your city or state that affects the target population and issue you chose. Briefly describe the program and determine which theoretical model most influences the delivery of this program or service. Which theoretical model least influences the delivery of this program or service? DQ. 2 Review the scenarios in Appendix D. Imagine yourself as a human service worker in each of these scenarios.Post your response to the following: Which theoretical approach would most influence your reaction in each situation and why...
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...world. By combining the real world with that of fantasy and by incorporating strong female role models, films such as The Secret World of Arrietty, Kiki’s Delivery Service and Wolf Children, are able to explore key life themes such as growing up and building relationships. In the stories they tell, these films appeal not only to children, but to adults as well. All three films are able to seamlessly combine the real world with one of fantasy and magic. The Secret World of Arrietty takes place in our world, but alongside humans exist a tiny (although...
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...IBM Global Business Services Human Capital Management Achieving success in a globally integrated world: Enabling an adaptable workforce 2 You’ve remodeled your supply chain. Optimized your IT infrastructure. Overhauled your financials. But you’re still not getting the results you expect. So what’s missing? Like many companies, you may be overlooking your most valuable asset: your people. While human capital is an organization’s single largest resource, many companies don’t utilize their workforce to its fullest — even when they’ve been successful in maximizing other strategic business areas — leaving a huge opportunity untapped. By looking to the workforce to improve enterprise adaptability, innovation and productivity, corporate leaders can differentiate their businesses and stay ahead of the competition. Yet, to achieve true differentiation, companies must develop a more responsive, flexible and resilient workforce by finding better ways to source talent, allocate resources across competing initiatives, measure performance and build vital capabilities and skills. This requires developing programs that focus on workforce performance, identifying and employing talent globally, working collaboratively to accelerate change, generating innovation and producing measurable business results — now and into the future. 3 Providing solutions based on solid research IBM’s Global Human Capital Study 2008, which reflects the insights of over 400 senior executives...
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...Implementation of the Human Resource Development Strategy for South Africa ANDREW WILLIE BARTLETT 21936048 Mini-dissertation submitted in partial fulfilment of the requirements for the Master’s degree in Development and Management at the Potchefstroom campus of the NorthWest University SUPERVISOR: MS LUNI VERMEULEN 2011 i ACKNOWLEDGEMENTS I wish to hereby express my sincere gratitude and appreciation towards the following persons for their support and assistance throughout this study: My Heavenly Father who blessed me with the opportunity, ability and strength to try to make a difference through this study. My wife, Elaine, without whose support, encouragement and assistance this study would not have been possible. My children, Elandre and Jade, for their support and understanding; may this achievement motivate you in your studies and development. My personal mentor and supervisor, Ms Luni Vermeulen, for her highly professional guidance, motivation, continuous support and patience. To all the respondents at the various institutions for their participation and valuable contributions. Thank you very much for your selfless assistance. ii ABSTRACT In 2001 the first Human Resource Development Strategy of South Africa (HRDSA) was implemented. The lack of institutional arrangements, structures, procedures, processes and capacity and the location of the HRDSA, 2001, at both the then Departments of Education...
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...1. Human Services Program Human services programs are used to assist the community in a positive way. The programs are designed to help people with different issues to be successful. The programs can range from drug/alcohol abuse to women and children services. They assist people and make them a better person than what they were before they entered the program. 2. Program Planning Program planning consists of furthering a person or group thoughts about how to achieve the common goal of helping the community. In the planning stage, people can think critically and gather information on how to successfully run the program. 3. Program Evaluation Program evaluation is achieved by measuring the goals and quality of the program. In order to have a successful program, each element of the program must be assessed to ensure each quality is met. 4. Needs and Problem Statement Needs and problem statement are used to determine what kind of service would be provided to the community. The needs and problem statement can help an organization continue to see who needs service in the community. 5. Theory In human service program a theory is used to explain why the needs of people should be met. The theory is derived from a goal that the human service program has. It can be used to justify the actions of why the program is in place and what is needed to make the program better. 6. Outputs Outputs consists of weighing the program daily functions. The program daily functions...
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...Human services refers to a variety of delivery systems such as social welfare services, education, mental health services, and other forms of healthcare. Human services professionals may provide services directly to clients or help clients access services. Human services professionals also manage agencies that provide these services. And because of their engagement with human conditions, they are involved in policy development and advocacy. The academic discipline of human services educates these professionals at the associate, bachelor's, and graduate levels and studies how delivery systems and public policies affect service users. The history of human services as an academic discipline[edit] Human services has its roots in charitable activities of religious and civic organizations that date back to the Colonial period. However, the academic discipline of human services did not start until the 1960s. At that time, a group of college academics started the new human services movement and began to promote the adoption of a new ideology about human service delivery and professionalism among traditional helping disciplines.[2] The movement's major goal was to make service delivery more efficient, effective, and humane. The other goals dealt with the reeducation of traditional helping professionals to have a greater appreciation of the individual as a whole person and to be accountable to the communities they serve. Furthermore, professionals would learn to take responsibility at...
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...RETAIL IT WHITE PAPER CONTENTS 1 Executive Summary 2 Background 4 The IT Delivery Model 9 Conclusions 10 About Logic 11 About the Author EXECUTIVE SUMMARY In today’s retail business market, the challenge of delivering The amount of consolidation in the ERP vendor space and supporting a consistent and comprehensive set of has gone beyond most everyone’s predictions. There are application solutions across the enterprise has become fewer ERP solution providers today than there were ten overwhelming and can be quite costly. The complexity of years ago and the larger ERP solution providers have the technologies demands specialized talent to select, dramatically expanded their base retail offerings with deploy and support these solutions. In retail this has critical acquisitions in POS, Ecommerce, CRM, Order served to redirect the focus of many IT organizations Management and Business Intelligence. Today, there away from the activities that are most important to are only a handful of ERP solution providers with the the retail business: product development, supply chain breadth and maturity of offerings adequate to run most management and customer selling. Instead, these IT retail operations. organizations are focused on managing the “infrastructure” end of the retail solution delivery stack and dedicating enormous amounts of discretionary spending (both Opex and Capex) to keep...
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