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I Think the Use of Strategic Use and Display of Emotions Serve to Protect Employees for a Reason, and That Even Though You Cover Your True Emotions in Certain Situations It’s Best for the Organization. Displayed

In: Business and Management

Submitted By yaelbenlev
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Week 7 Case Study – Going Global

You are the HR manager of a firm that is about to send its first employees overseas to staff a new subsidiary. Your boss, the president, asks you why such assignments often fail, and what you plan to do to avoid such failures. How do you respond?

After careful research I would present the president with six challenges of using expats:

1. Problems with selection and recruitment of appropriate candidates on overseas assignments
2. The problems of an expatriate and/or a spouse with adjustment to the host country, and/or family problems
3. Expatriates’ lack of knowledge of the host countries social cultural environment as well as cross-cultural misunderstandings.
4. An expatriate’s lack of command of the local language
5. Limited foreign language proficiency among the local mangers
6. High costs of expatriates’ pay package

Next I would outline the steps we are taking to overcome the challenges:

Our first step is to do an analysis of critical job competencies then select potential candidates from the results.
Step two is to perform psychological tests on the candidates and their family members.
Step three is determine who is the best candidate for the position by factoring in all of the above.
Step four is to verse the whole family in the culture the host country.
Step five is to provide the family with basic language skills and the employee with targeted language skills.
Step six is to hire a translator in the host country.

As for the high cost involved, this had to already been factored into the investment of doing opening a branch in a different country.

Once the family is in the host country the expat needs to determine the best local candidates to succeed after the expat returns. The local candidates selected need to have free English classes and the expat will mentor the local candidates for the term of his overseas assignment.

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